Ratings based on 51 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Aug-2015
年齢制限がある為、小さな子供もおらず、ゆっくりと滞在する事が出来ました。また、スタッフも明るく過ごし易かったです。
4 out of 5
Recommended
for Everyone
by A verified traveller

大人の90

Posted 23-Aug-2015
ゆったり、まったり過ごせました。全ての施設が徒歩圏内でちょうど良い規模です。今、リノベーションが行なわれているところもありますが、気にはなりませんでした。
1 out of 5
by A verified traveller

残念でした。

Posted 08-Aug-2015
半年に一度の休暇でアジアリゾートを探していた中で5つ星ホテルでまた口コミも評価の高かったこちらのホテルに決めました。のんびり日常を忘れて五日間を満喫できると期待していきましたが、結果は散々でした。レストランではエビ春巻きを頼んだにも関わらず野菜春巻きが出てきてしまいにはそれがエビ春巻きだとおしきろうとする姿勢、朝食時にはオーダーしたら威圧的な態度、スパに行けば力の入っていないただ撫でてるだけのマッサージにしまいにはメニューを間違えてこちらから言って最初は認めない姿勢、レセプションに確認しに行って頂きやっと本来のメニューをやってもらったがハーバルボールが温まりきらない中でのマッサージの為身体を芯から温めたくて選んだマッサージが台無しに、しまいには部屋の窓ガラスが割れて最終日前日のゆっくり過ごしたかった時間も台無しに。それに対しての唯一の日本人スタッフの対応も不十分、アジアのビーチリゾートの5つ星ホテルにいくつか行きましたがここまでひどいホテルは初めてでした。世界で名の知れた有名なホテルならば働く人間もプライドを持ってプロとして働くべきではないでしょうか。普段口コミなどは書く事がありませんが今回はあまりにもひどい対応だった為口コミさせて頂きます。特に年配のベテランスタッフのような人達が最悪でした。
5 out of 5
Recommended
for Everyone
by A verified traveller

A holiday haven

Posted 24-Jul-2015
The Sarojin is an outstanding hotel in a wonderful location. It is an oasis of serenity and luxury in which all staff go out of their way to make your stay as perfect and enjoyable as possible.
5 out of 5
Recommended
for Couples
by A verified traveller from Midlands, UK

Gorgeous Hotel

Posted 26-May-2015
Absolutely wonderful hotel and resort. We loved the rooms, pool and the breakfast was delicious. We will be back!
5 out of 5
Recommended
for Everyone
by A verified traveller from australia

Beautiful

Posted 18-May-2015
Pros: Staff, cleanliness , relaxing,
Location: Walk up to other resorts about 10 minutes tapas at the terrace.
Once you get your bearing just perfect, so relaxing staff very attentive!
5 out of 5
Recommended
for Everyone
by A verified traveller from melbourne

Amazing

Posted 08-May-2015
Beautiful place to stay, amazing rooms, nice and relaxing and staff are amazing, so polite and friendl. This place is a true paradise. Thankyou
5 out of 5
Recommended
for Everyone
by A verified traveller from 日本

素晴らしい。

Posted 08-May-2015
価格にみあった素晴らしいホテルでした。 快適なお部屋、食事もおいしく、のんびりするには最高です。 蚊には悩まされましたが、あちこちにスプレーも常備されてました。
4 out of 5
Recommended
for Couples
by A verified traveller from London

Fantastic stay for our 10th anniversary

Posted 29-Apr-2015
Firstly the chauffered transfers to and from the resort were fabulous! Great customer service and a welcomed selection of complimentary drinks and cold towels were provided throughout the very comfortable journey in our luxury 4x4. Breakfast was super flexible and was served from 6am - 6pm as well as freshly cooked to order; a real treat! The garden view room was spacious and offered a lovely bathroom with a free standing tub and 2 showers, particularly handy for my partner and I when getting ready in the evening for dinner. For a 5 star hotel I was a little surprised to see a few snagging issues with the quality of the finish of the room e.g. cracked bath tub and some minor room perimeter paint / sealant work that could have been easily rectified. Also the ground floor garden room did not offer the level of privacy we had hoped for. The curtains / nets had to be fully drawn in the room due to the floor to ceiling glass windows, which although overlooking the lovely garden otherwise meant that passers by could see directly into the bedroom. The hotels grounds and pool were immaculately manicured and looked fantastic at night. Overall a very pleasant stay. The staff could not have done enough for us and I would highly recommend The Sarojin for couples looking for a relaxing and romantic getaway. Stayed April 2015, travelled as a couple
4 out of 5
Recommended
for Couples
by CARLOS

This traveller left a rating score only Posted 20-Apr-2015 on Hotels