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Reviews of Apple Tree Inn, SureStay Collection by Best Western

2 out of 5
Apple Tree Inn, SureStay Collection by Best Western
915 Spring Street, Petoskey, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 982 reviews" "
Rating 8 - Good. 369 out of 982 reviews" "
Rating 6 - Okay. 89 out of 982 reviews" "
Rating 4 - Poor. 28 out of 982 reviews" "
Rating 2 - Terrible. 16 out of 982 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Apr 2024
Response from Apple on 12 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable front desk staff. Clean hotel and rooms. Great swimming pool and whirlpool. Comfortable beds. Good breakfast. No surprises.
Stayed 1 night in Apr 2024
Response from Apple on 12 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

6/10 Okay

Kelly

Rooms were clean but hotel needs work. Furnace, tub, bathroom fan are all very loud.
Stayed 2 nights in Apr 2024
Response from Apple on 12 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 Good

Geraldine

Business traveller, Travelled with partner
Liked: Cleanliness
The room was clean and quiet. The beds were very comfortable but we were unable to turn off the light on the balcony. The choices for breakfast were not what we’re used to. Neither one of us cared to have biscuits and gravy so we settled for the breakfast sandwich which was okay. The dining area is quite small, the chairs are heavy and metal so there’s a lot of noise from them being dragged across the tile floor.
Stayed 1 night in Apr 2024
Response from Apple on 12 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems, nice place
Stayed 3 nights in Mar 2024
Response from Apple on 1 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained. Our pillows were softer than we like but we slept well . Staff was great, all were friendly. Second time we have stayed.
Stayed 2 nights in Mar 2024
Response from Apple on 29 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience of having transportation to and from around the town. The staff is always very friendly & helpful.
Stayed 1 night in Mar 2024
Response from Apple on 9 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast needs to be improved terrible coffee
Stayed 2 nights in Mar 2024
Response from Apple on 9 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 Good

Rachel

Stayed 1 night in Mar 2024
Response from Apple on 29 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the limo service they provided.
Stayed 1 night in Mar 2024
Response from Apple on 8 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 Good

maurice

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Apple on 4 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
A clean, affordable, friendly place to spend a night or two. My room was more spacious than I expected.
Stayed 1 night in Feb 2024
Response from Apple on 27 Feb 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 Good

Brenda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We have stayed here twice in 2024. Only negative remark - poor quality for breakfast. Nasty Instant Coffee! Need more healthy choices like whole wheat bread/bagels. The hard boil eggs (both trips) has a "strange texture and taste". Not sure if they are even real!
Stayed 2 nights in Feb 2024
Response from Apple on 26 Feb 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .Sincerely,Renee

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience & safe
Stayed 1 night in Feb 2024
Response from Apple on 26 Feb 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 Excellent

Kristina

Very clean facilities and nice continental breakfast that had many options.
Stayed 1 night in Feb 2024
Response from Apple on 21 Feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 Good

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decent hotel, def like the perk of free limo service, though we didn’t end up using it. Nice having the fridge and microwave. Room was clean. Only a few short minutes from all the shopping and dining. Only a few minor gripes, the water temps in the shower fluctuated wildly for some reason, the sink stopper was broken so the sink would get backed up, and the mattress was bigger than the platform it was on so the sides of the bed sagged down. Not enough to make a big thing about, but I think ratings-wise it’s more on the average side.
Stayed 2 nights in Feb 2024
Response from Apple on 16 Feb 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Renee

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Apple on 16 Feb 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Renee

10/10 Excellent

Jeremiah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice. Staff was kind and considerate and the in room spa tub was superb. Great stay for a night in or a night out.
Stayed 1 night in Feb 2024
Response from Apple on 16 Feb 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Renee

6/10 Okay

Richard

good location Not skier friendly sign on every door no ski boots allowed inside
Stayed 3 nights in Feb 2024
Response from Apple on 9 Feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 Excellent

Nicola

Stayed 2 nights in Feb 2024
Response from Apple on 24 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

6/10 Okay

Steve

Travelled with partner
Liked: Staff & service, amenities
Facility and furnishings are aging. Shower in our room was not good, bad fixtures.
Stayed 1 night in Feb 2024
Response from Apple on 5 Feb 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .Sincerely,Renee

4/10 Poor

Karen

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Apple on 4 Feb 2024
Thank you for staying with us.

6/10 Okay

Carmen

Travelled with group
Disliked: Cleanliness
The bathrooms are extremely old. The bathtub is stained and faucets are old and leaky; the sink and bathtub have drainage issues and the water doesn't drain properly. The shower curtain is ripped and stained . I am disappointed to see these large hotel corporations taking over smaller or older hotels and just increase the price for stay. Is just about profit. Little or no improvements for the benefit of the customers. The lobby of course looks acceptable and that's about it. Hallway carpets are extremely old and show discoloration and damage being probably the original ones.
Stayed 1 night in Jan 2024
Response from Apple on 30 Jan 2024
Dear Douglas Newenhouse,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at .Sincerely,Renee

10/10 Excellent

Jedediah, Graytown

Stayed 5 nights in Jan 2024
Response from Apple on 24 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Apple on 23 Jan 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 Good

Susan

Stayed 1 night in Jan 2024
Response from Apple on 9 Feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

6/10 Okay

Barry

Good staff-old plant
Stayed 2 nights in Jan 2024
Response from Apple on 19 Jan 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 Excellent

Marcia

Stayed 1 night in Jul 2023
Response from Apple on 19 Jan 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Apple on 19 Jan 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 Excellent

Kal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Apple on 19 Jan 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Apple on 19 Jan 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Apple on 19 Jan 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 Excellent

Cathy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Apple on 31 Dec 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfasts are phenomenal, served honeycrisp apples when we stayed and had very nice food besides, the pool and lobby area are charming and well kept. Receptionist and other staff were very helpful and friendly. Rooms were very clean, and relaxing. Only complaint was the bed could be a bit softer! Would definitely recommend the Apple Tree Inn for stays in Petoskey.
Stayed 1 night in Dec 2023
Response from Apple on 31 Dec 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 Good

Chris

Stayed 2 nights in Dec 2023
Response from Apple on 7 Jan 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

2/10 Terrible

Chelsea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute plan to stay overnight, so I figured the front desk would match the Expedia rate. She was unable to do that, so I literally stood in front of her and booked the hotel room via Expedia. I went to my room through the outdate dingy hotel to find a room that was just as outdated so much so that it appeared dirty. The shower faucet was corroded. I could hear the gentlemen snoring in the next room. The patio door was unlocked when I arrived. I almost was too creeped out to shower but I did after a long day. I was more than glad to get out of that hotel as soon as possible. Next time I'll pay the extra bucks for the Hampton across the street. Gross!
Stayed 1 night in Dec 2023
Response from Apple on 11 Dec 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Limo was not available due to illness. Our limo driver was sick with the Flu. Sincerely, Renee

10/10 Excellent

Teresa

Travelled with group
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Apple on 8 Dec 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 Excellent

Carrie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Apple on 8 Dec 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good location.
Nice hotel and good location. Rooms and furniture are a little run down but nothing too bad. Staff excellent, very knowledgeable and friendly. The limo ride is very cool too!
Stayed 1 night in Dec 2023
Response from Apple on 8 Dec 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building but kept up nice
Stayed 3 nights in Nov 2023
Response from Apple on 28 Nov 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Renee

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff and rooms were very clean
Stayed 2 nights in Nov 2023
Response from Apple on 28 Nov 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Renee

8/10 Good

Shannon

Stayed 1 night in Nov 2023
Response from Apple on 8 Dec 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Apple on 12 Nov 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 Good

Heather

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Had a jacuzzi room... Need to make sure housekeepers clean the jets in the tub. Also get a carpet cleaner to remove stains from the floor.
Stayed 1 night in Nov 2023
Response from Apple on 10 Nov 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .Sincerely,Renee

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location!
Stayed 1 night in Nov 2023
Response from Apple on 9 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

4/10 Poor

Judy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old dirty carpet and furniture needs to be updated.
Stayed 1 night in Nov 2023
Response from Apple on 9 Nov 2023
We are in process exchanging out our furniture. Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Apple on 9 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Apple on 7 Nov 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Renee

10/10 Excellent

Tracie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Apple on 7 Nov 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Renee

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away.
Nice clean place. The staff was geat. The local shuttle service was amazing. Will be planning another visit
Stayed 1 night in Nov 2023
Response from Apple on 6 Nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Renee