Search Hotels Near Petempich Bay, Puerto Morelos

"Very good service, multiple food areas open at all times. Very kind staff."

"Service is very good."

"Good food, beautiful rooms and good vibes"

"The staff were incredible and very attentive to our every need. The room was cleaned everyday"

"Very nice "

"The suite we were given was beautiful, the staff very friendly and accomodating and the food at the restaurants was beyond my expectations. "

"We stayed 10 nights as a couple and had a great overall experience. The resort had recently reopened under Iberostar, and while still working through some growing pains, it shows strong potential. Our rooms were clean and comfortable with good housekeeping, though we did have to switch rooms due to an AC issue. Food was outstanding—the best we’ve had at an all‑inclusive—with great variety, strong gluten‑free effort, and multiple dining options, though labeling and consistency could improve. Staff were friendly and attentive, with special thanks to Marlen, Alex, Irving, and Javier. Entertainment included nightly shows and solid fitness programming, though the show rotation is short for longer stays. The beach is heavily eroded but well maintained; pool cabanas cost extra and pools are unheated. Excursions booked onsite were reliable and enjoyable, especially the catamaran and Isla Mujeres trip. The spa was relaxing but overpriced for the value. Other notes: road access includes an 800 m rough stretch, club membership sales are persistent, the gym is decent but limited, and some maintenance was ongoing but not disruptive. Overall, excellent food, welcoming staff, and fun programming make this a strong resort with room to improve as it continues to settle under new ownership."

"Great staff, comfortable beds, good food. "

"Great staff, great food and drinks, overall excellent service "