All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location. very friendly staff and front desk.
This was my second time staying here and I would stay again without hesitation in the future. Wonderful!!!
Gina
Stayed 2 nights in Oct 2023
Response from Nadia R. on 23 Oct 2023
Dear Gina,Thank you so much for your great feedback!We look very much forward to welcoming you back in the near future.Warm regards,
10/10 Excellent
Joseph
16 Oct 2023
Joseph
Stayed 4 nights in Oct 2023
Response from Paola Laudenzi on 17 Oct 2023
Thank you so much for your positive review. We really appreciated.
Staff was exceptionally nice and helpful. Made us feel welcomed. Shower was a bit difficult to use. Water got on bathroom floor even though shower curtain was closed and inside tub. Room was large. Bed was not real comfortable. We did enjoy our stay though.
Very nice & comfortable room, clean, u feel in ur home, very helpful staff, smily & kind, breakfast is so yummy, i highly recommend.
roula
Response from Paola Laudenzi on 24 Sept 2023
Dear Roula, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us.We look forward to hospitate you in the future. Yours sincerely.
Dear Gabriela,We are truly delighted to hear that you enjoyed your stay at Hotel Umbra!A million thanks for this great rating.We look forward to welcoming you back in another occasion, in the future.All the very best,
Dear Walter,Thank you for taking the time to leave a review. We appreciate your feedback, and we're sorry to hear that you didn't have a positive experience with us. If you have any specific concerns or suggestions, please feel free to share them with us so that we can work on improving our service.Best regards.
Dear Mrs. Lynne-Ann,Thank you for choosing to stay at our hotel!We appreciate your review and hope you had a wonderful stay.We look forward to welkcoming back in the future.
10/10 Excellent
Massimo
22 Aug 2023
Massimo
Stayed 8 nights in Aug 2023
Response from Nadia R. on 24 Aug 2023
Grazie mille per la Sua recensione.Siamo davvero felici che abbia apprezzato il Suo soggiorno presso l'Hotel Umbra.Speriamo di darLe nuovamente il benvenuto in un futuro prossimo.Un cordiale saluto,
Hidden gem with great outlook around Assisi country side
Sefilina
Stayed 2 nights in Aug 2023
Response from Nadia R. on 16 Aug 2023
Thank you!All the very best,
10/10 Excellent
Malcolm
26 Jul 2023
Malcolm
Stayed 4 nights in Jul 2023
Response from Nadia R. on 16 Aug 2023
Thank you!Kind regards,
8/10 Good
Harindra, Chandler
23 Jul 2023
Harindra
Stayed 1 night in Jul 2023
Response from Nadia R. on 13 Aug 2023
Thank you!Kind regards,
10/10 Excellent
Guisppe
9 Jul 2023
Just a fantastic place to stay.
Guisppe
Stayed 1 night in Jul 2023
Response from Nadia R. on 9 Jul 2023
Thank you so much for your feedback! We are delighted to know that you enjoyed your stay at Hotel Umbra and look forward to welcoming you back in the future.Kind regards,
Simply the best!! This hotel you will be treated like family, as it’s family owned. The location is the best. The only problem is the day you have to leave, you won’t want to :)
Carmen
Stayed 2 nights in Jul 2023
Response from Paola on 4 Jul 2023
Dear Carmer,It the best compliment we can have: " will be treated like family". We hope to give you and you family hospitality in the near future.Thank you so much from me and my family.Paola Laudenzi
10/10 Excellent
Eangelica
26 Jun 2023
Eangelica
Stayed 1 night in Jun 2023
Response from Paola Laudenzi on 28 Jun 2023
Dear Eangelica,Thank you for your rewiev. We appreciate.
8/10 Good
Keith
5 Jun 2023
Absolutely fantastic! Loved it! Great location! Property was very clean and very close to the center of Assisi! Marco was superb! He offered advice as soon as I arrived. Would absolutely stay here again and would recommend it to others.
Keith
Stayed 1 night in Jun 2023
Response from Paola Laudenzi on 5 Jun 2023
Dear Keith,Thank you so much for this great review! We look forward to welcoming you back at Hotel Umbra, Warm regards.Marco Canuti
Nice hotel in heart of Assisi. Close to many sites, restaurants etc. Very nice staff.
Verified traveller
Stayed 1 night in Oct 2022
Response from Nadia R. on 26 Oct 2022
Thank you so much for your feedback!We are delighted to know that you enjoyed your stay at Hotel Umbra and look forward to welcoming you back in the future.Kind regards,
10/10 Excellent
Gilbert
21 Oct 2022
Gilbert
Stayed 2 nights in Oct 2022
Response from Nadia R. on 22 Oct 2022
Dear Gilbert,A million thanks for this wonderful rating!We look forward to welcoming you back at Hotel Umbra.Warm regards,
Superbe endroit.bien situe. Accueil très sympathique..le top
sylviane
Stayed 1 night in Oct 2022
Response from Nadia R. on 5 Oct 2022
Un grand merci chère Sylviane!Nous sommes ravis de savoir que vous avez apprécié votre séjour chez nous.On espère vous revoir très bientôt.Bien cordialement,
Central, yet tranquil location. Simple, tasteful hotel with superb breakfast.
Paul
Stayed 2 nights in Sep 2022
Response from Nadia R. on 11 Sept 2022
Dear Paul,We are extremely happy to read your wonderful review and to know that you enjoyed your stay at Hotel Umbra.Thank you so much!We look forward to welcoming you back in another occasion, hopefully in the near future.Best wishes,
It is a great place to stay. Staff was welcoming and hospitable. Breakfast is included and had delicious lemon tart. It is very well located, walking distance to the basilica of St Frances and St Claire.
DIANA
Stayed 1 night in Aug 2022
Response from Nadia R. on 6 Aug 2022
Thank you for your wonderful feedback.
We are delighted to know that you enjoyed your stay at Hotel Umbra.
We hope to welcome you back in another occasion.
Many thanks and best wishes,
The family who runs this property are so sweet. I would go back and stay here again!
Young
Stayed 2 nights in Jul 2022
Response from Nadia R. on 16 Jul 2022
We are incredibly grateful that you took the time out to leave us a 5-Star review!
Thanks for your support, we really appreciate it!
Looking forward to seeing you again soon,
2/10 Terrible
Gregory
6 Jul 2022
Gregory
Stayed 1 night in Jul 2022
10/10 Excellent
Michele
3 Jul 2022
Michele
Stayed 2 nights in Jun 2022
Response from Nadia R. on 4 Jul 2022
A million thanks for your rating!
We are extremely happy to know that you enjoyed your stay with us and look very much forward to welcoming you back at Hotel Umbra.
Best wishes,
We loved our stay. The hotel is super clean, right of the town plaza, quiet, comfortable, friendly and eco-friendly. The only complaint is the internet is slow and sometimes drops signal. We would stay there again.
Steven R
Stayed 2 nights in May 2022
Response from Nadia R. on 11 Jun 2022
Dear Steven R,
A million thanks for your wonderful review!
We are so sorry but during your stay, the phone company had some works on the lines in the whole town and that's the reason internet didn't work properly.
Again, thank you for your kind words.
We look very much forward to welcoming you back at Hotel Umbra in the near future.
Dear Mr. Javier,
Thank you for your good review. We are so happy you had a nice stay in our hotel during your visit in Assisi.
We look forward to your visit in the near future.
Paola Laudenzi
6/10 Okay
ROBERT
21 May 2022
ROBERT
Stayed 2 nights in May 2022
Response from Paola Laudenzi on 24 May 2022
Dear Mr. Robert,
Thank you for your review. We appreciate it.
Paola Laudenzi
10/10 Excellent
Shahin
8 May 2022
Shahin
Stayed 3 nights in May 2022
Response from Nadia R. on 9 May 2022
Thank you so much ! We hope to welcome you back in the future. Kind regards.
10/10 Excellent
Luis
21 Apr 2022
Luis
Stayed 2 nights in Apr 2022
Response from Nadia R. on 7 May 2022
Thank you so much !
We hope to welcome you back in the future.
Kind regards.
Hotel Umbra has an excellent location, just off the central square of Assisi. Shopping, dining, and other amenities are just a few steps away, yet the hotel is quiet with wonderful views of the garden and Umbrian countryside. The staff are friendly and helpful. The vibe is of a charming "old-world" hotel. I would happily stay here again.
Stephen
Stayed 2 nights in Mar 2022
Response from Hotel Umbra on 4 Apr 2022
We are truly delighted to know that you enjoyed your stay with us.
A million thanks for your kind review.
We look forward to welcoming you back in the near future.
Best regards,