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Reviews of Parmelia Hilton Perth

5 out of 5
Parmelia Hilton Perth
14 Mill Street, Perth, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 999 reviews" "
Rating 8 - Good. 355 out of 999 reviews" "
Rating 6 - Okay. 93 out of 999 reviews" "
Rating 4 - Poor. 37 out of 999 reviews" "
Rating 2 - Terrible. 15 out of 999 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Anthony on 12 Apr 2024
Dear MichaelThank you for your rating following your stay with us at Parmelia Hilton Perth.We hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Surat, Bangkok

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with professional staffs. Breakfast is ordinary and could be improved to be extraordinary like other aspects of the hotel.
Stayed 7 nights in Mar 2024
Response from Anthony on 11 Mar 2024
Dear SuratMany thanks for your review.We are delighted you enjoyed your stay although I am sorry you found your breakfast experience lacking.Your feedback is appreciated and we hope to welcome you back in the future.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 1 night getaway. friendly staff, small room but lovely and clean. Breakfast was very good.
Stayed 1 night in Mar 2024
Response from Anthony on 5 Mar 2024
Dear AmyThank you for taking the time to review your stay with us at Parmelia Hilton Perth.We are delighted you enjoyed your experience and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

8/10 Good

Julia

Stayed 1 night in Feb 2024
Response from Anthony on 21 Mar 2024
Dear JuliaThank you for your rating of your stay with us at Parmelia Hilton Perth.We appreciate the feedback and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
It's the best in Perth I've stayed in. Staff are excellent.
Stayed 1 night in Feb 2024
Response from Anthony on 12 Feb 2024
Dear BarryThank you very much for the review!We could not ask for better feedback and hope to have the pleasure of welcoming you back soon.Best regardsAnthony MauroGeneral Manager

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of downtown Perth. Was able to walk anywhere and hotel was spotless (room service food was also great and arrived quickly).
Stayed 4 nights in Jan 2024
Response from Anthony on 29 Jan 2024
Dear HaraldWe are so happy to hear how much you enjoyed your stay with us at Parmelia Hilton Perth.Hope to see you again soon!Best regardsAnthony MauroGeneral Manager

10/10 Excellent

Maja

Liked: Cleanliness
Stayed 5 nights in Jan 2024
Response from Anthony on 12 Jan 2024
Dear MajaWe are delighted you enjoyed your stay with us and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary drinks for 2 at the Bar. Good value for money nice Room.
Stayed 1 night in Jan 2024
Response from Anthony on 12 Jan 2024
Dear ChrisWe are delighted you enjoyed your stay with us and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good only problem was Queen not King bed . My fault I thought because it was a suite it would have a king bed .
Stayed 3 nights in Jan 2024
Response from Anthony on 12 Jan 2024
Dear AdrianWe are delighted you enjoyed your stay with us and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was warm and clean
Stayed 1 night in Dec 2023
Response from Anthony on 12 Jan 2024
Dear KellieWe are delighted you enjoyed your stay with us and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Anthony on 12 Jan 2024
Dear AhmetWe are delighted you enjoyed your stay with us and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

lotus

Stayed 1 night in Dec 2023
Response from Anthony on 12 Jan 2024
Dear LotusWe are delighted you enjoyed your stay with us and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Mihiorangi

Travelled with partner
Easy access to main center. Friendly staff. Restaurant was amazing food fantastic definitely will stay again AAA highly recommend
Stayed 2 nights in Dec 2023
Response from Anthony on 12 Jan 2024
Dear MihiorangiWe are delighted you enjoyed your stay with us and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from Anthony on 12 Jan 2024
Dear AnnieThank you for your review!We are thrilled you enjoyed your stay with us and hope to welcome you back soon.Best regardsAnthony MauroGeneral Manager

10/10 Excellent

Teini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Anthony on 12 Jan 2024
Dear TeiniThank you for your 10/10 rating of your stay with us at Parmelia Hilton Perth.We are thrilled you enjoyed your experience and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

6/10 Okay

Georgia Polly

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Anthony on 12 Dec 2023
Dear GeorgiaThank you for taking the time to rate your stay with us at Parmelia Hilton Perth.If there is anything we can do to make your future visits more comfortable, please let us know.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

MARINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Anthony on 8 Feb 2024
Dear MarinaThank you for taking the time to review your stay with us at Parmelia Hilton Perth.We are delighted to receive your 5 out of 5 rating and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

8/10 Good

Maxine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room eas nice, however the tracks of the door to the balcony looked like they hadn't been clean/dusted in months. Also surprised at the $4 credit card surchage 🙄
Stayed 1 night in Dec 2023
Response from Anthony on 12 Dec 2023
Dear MaxineThank you for taking the time to review your stay with us.My apologies for the issue with the sliding door track which I have shared with our executive housekeeper.We hope to welcome you back soon!Best regardsAnthony MauroGeneral Manager

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was magnificent and the hotel staff were very professional and always willing to help - Great Hotel to stay at.
Stayed 3 nights in Nov 2023
Response from Anthony on 30 Nov 2023
Dear JamieWe appreciate you taking the time to review your stay with us at Parmelia Hilton Perth and hope to have the pleasure of welcoming you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Mike-Stan

Stayed 3 nights in Nov 2023
Response from Anthony on 19 Dec 2023
Dear Mike-StanThank you for taking the time to rate your stay with us at Parmelia Hilton Perth.We are delighted you enjoyed your experience and hope to welcome you back soon.Best regardsAnthony MauroGeneral Manager

6/10 Okay

GARRY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Anthony on 27 Nov 2023
Dear GarryThank you for your rating of your stay with us at Parmelia Hilton Perth.Naturally I am sorry that we must have fallen short of your expectations. Please accept my apologies for any shortfall.We hope to welcome you back for a more positive experience very soon.Best regardsAnthony MauroGeneral Manager

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities
Really nice and clean. Would come again!
Stayed 2 nights in Nov 2023
Response from Anthony on 24 Nov 2023
Dear AngelaMany thanks for your great review!We appreciate your recommendation and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Masayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
気さくな日本語対応スタッフの方がいらっしゃいました。
Stayed 3 nights in Nov 2023
Response from Anthony on 14 Nov 2023
Hi MasayukiThank you for taking the time to review your stay at Parmelia Hilton Perth.We are delighted you enjoyed your experience and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, would stay again
Stayed 1 night in Nov 2023
Response from Anthony on 14 Nov 2023
Dear GailWe are thrilled to receive your great review.Thank you for sharing your experience and we hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Perth.
Stayed 1 night in Nov 2023
Response from Anthony on 6 Nov 2023
Dear RohanThank you so much for taking the time to review your stay with us at Parmelia Hilton Perth.We are delighted you enjoyed your experience and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

6/10 Okay

Erin

Stayed 1 night in Nov 2023
Response from Anthony on 6 Nov 2023
Dear ErinThank you for taking the time to review your stay with us at Parmelia Hilton Perth.I am naturally sorry there appear to have been aspects that could have been better.I am very sorry for any shortfall. If there is anything we can do to make a future stay more comfortable, please let us know.Kind regardsAnthony MauroGeneral Manager

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room i had was above a function bar,noisey music intil 12am couldnt sleep
Stayed 1 night in Oct 2023
Response from Anthony on 16 Oct 2023
Dear PaulThank you for taking the time to provide feedback following your stay with us at Parmelia Hilton Perth.I am sorry for the noise disturbance you experienced from the event.We hope to have a chance to welcome you back in the future for a more peaceful sleep.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

YONG WOOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Anthony on 6 Oct 2023
Dear Yong WookMany thanks for taking the time to review your stay with us at Parmelia Hilton Perth.We are delighted you enjoyed your experience and hope to welcome you back soon.Best regardsAnthony MauroGeneral Manager

10/10 Excellent

Rohan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Still the best hotel in Perth.
Stayed 1 night in Oct 2023
Response from Anthony on 5 Oct 2023
Dear RohanMany thanks for your review and lovely words following your stay with us!Your feedback is very much appreciated and we look forward to welcoming you back soon.Kind regardsAnthony MauroGeneral Manager

6/10 Okay

Charlotte

Stayed 1 night in Sep 2023
Response from Anthony on 28 Sept 2023
Dear CharlotteMany thanks for taking the time to rate your stay with us at Parmelia Hilton Perth.I am sorry that you did not have a perfect experience. If there is anything we can do to make any future visits more comfortable, please let us know.In the meantime, thank you again and we hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

lisa, bunbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Anthony on 26 Sept 2023
Dear lisaThank you for your rating of your stay with us at Parmelia Hilton Perth.We are delighted to hear you enjoyed your visit and hope to see you again soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the city and entertainment
Stayed 1 night in Sep 2023
Response from Anthony on 26 Sept 2023
Dear MartinThank you for taking the time to rate your stay with us at Parmelia Hilton Perth.We are delighted you enjoyed your experience and hope to see you again soon.Kind regardsAnthony MauroGeneral Manager

8/10 Good

Matthew

Stayed 1 night in Sep 2023
Response from Anthony on 26 Sept 2023
Dear MatthewThank you for taking the time to rate your stay with us at Parmelia Hilton Perth.We are pleased that overall you were happy with your visit and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Abdul razak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and lovely
Stayed 1 night in Sep 2023
Response from Anthony on 22 Sept 2023
Dear AbdulMany thanks for taking the time to review your recent stay with us at Parmelia Hilton Perth.We are delighted you enjoyed your experience and hope to have the pleasure of welcoming you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

ankita

Stayed 1 night in Sep 2023
Response from Anthony on 19 Sept 2023
Dear ankitaThank you for taking the time to rate your recent stay with us at Parmelia Hilton Perth.We are delighted you enjoyed your experience and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Anthony on 19 Sept 2023
Dear JanineMany thanks for taking the time to rate your recent stay with us at Parmelia Hilton Perth.We are delighted you enjoyed your visit and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

atef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Perth
Amazing hotel in perth. Modern, great breakfast and very good service
Stayed 3 nights in Sep 2023
Response from Anthony on 31 Oct 2023
Dear atefMany thanks for taking the time to review your stay with us in September.We are delighted to hear you were so happy with all aspects and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Vinay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Very close to the exhibition centre. New hotel. Breakfast was included and it was excellent. Very good service. Highly recommended.
Stayed 3 nights in Sep 2023
Response from Anthony on 15 Sept 2023
Dear VinayThank you for your review of your recent stay with us at Parmelia Hilton Perth.We are so happy to hear you enjoyed your experienced and thank you for your great recommendation.Hope to see you soon.Best regardsAnthony MauroGeneral Manager

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great suite, easy check in, handy location to Exhibition & Convention Centre as well as Elizabeth Quay train station. 9 minute walk to Hay Street and shopping
Stayed 4 nights in Aug 2023
Response from Anthony on 14 Sept 2023
Dear RachelThank you for taking the time to review your stay at Parmelia Hilton Perth.We are delighted to receive your feedback and hope to have the pleasure of welcoming you back soon.Best regardsAnthony MauroGeneral Manager

10/10 Excellent

Josko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Anthony on 14 Sept 2023
Dear JoskoMany thanks for providing a rating following your stay at Parmelia Hilton Perth.We are very happy you enjoyed your experience and hope to welcome you back soon!Best regardsAnthony MauroGeneral Manager

6/10 Okay

Carly

Disliked: Staff & service
Stayed 3 nights in Sep 2023
Response from Anthony on 14 Sept 2023
Dear CarlyThank you for your rating following your stay at Parmelia Hilton Perth.I am sorry for any shortfall during your visit and hope to welcome you back in the future.Best regardsAnthony MauroGeneral Manager

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Only disappointing thing was there were only free to air tv options available, otherwise great facilities
Stayed 2 nights in Aug 2023
Response from Anthony on 28 Aug 2023
Dear EricMany thanks for taking the time to review your stay at Parmelia Hilton Perth.All guest rooms are equipped with Chromecast to allow you to stream your favourite viewing apps from your device to the inroom television. We hope you can enjoyed this facility next time you visit.Thank you again and we look forward to welcoming you back.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Margaret

Stayed 1 night in Aug 2023
Response from Anthony on 28 Aug 2023
Dear MargaretMany thanks for your 10/10 rating of your stay with us at Parmelia Hilton Perth!We hope to have the pleasure of welcoming you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Anthony on 28 Aug 2023
Dear AnthonyMany thanks for your 5/5 rating of your stay with us at Parmelia Hilton Perth!We hope to have the pleasure of welcoming you back soon.Kind regardsAnthony MauroGeneral Manager

10/10 Excellent

Athanasios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Anthony on 17 Aug 2023
Dear AthanasiosThank you for taking the time to review your stay with us at Parmelia Hilton Perth.We are delighted you enjoyed the visit and hope to welcome you back soon.Best regardsAnthony MauroGeneral Manager

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Highly recommended. Staff was great and amazing location. Super comfortable rooms.
Stayed 4 nights in Jul 2023
Response from General Manager on 4 Aug 2023
Hi ChrisWe are so happy to receive your review of your stay with us at Parmelia Hilton Perth.Thank you for taking the time and we hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

8/10 Good

Erin

Stayed 1 night in Jul 2023
Response from Anthony on 4 Aug 2023
Dear ErinThank you for your rating following your stay at Parmelia Hilton Perth.We are pleased you enjoyed your stay and hope to welcome you back soon.Kind regardsAnthony MauroGeneral Manager

8/10 Good

Denise

Stayed 1 night in Jul 2023
Response from Anthony on 15 Aug 2023
Dear DeniseMany thanks for taking the time to rate your stay with us at Parmelia Hilton Perth.We hope to welcome you back soon.Best wishesAnthony MauroGeneral Manager

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and spacious room
Stayed 6 nights in Jul 2023
Response from Anthony Mauro on 10 Jul 2023
Dear OliverThank you for taking the time to review your stay with us at Parmelia Hilton Perth.We are delighted you were happy with all aspects and hope to welcome you back soon!Best regardsAnthony MauroGeneral Manager

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Anthony on 6 Jul 2023
Dear ShaneWe very much appreciate your 10/10 rating and thank you for taking the time to review your stay.Hope to welcome you back very soon.Kind regardsAnthony MauroGeneral Manager