There was good communication on when to check in and how to arrange for the keys if I was arriving after hours. The parking was straight forward as you pull in and park in an empty space. The staff was friendly and helpful. The actual unit (hopefully all of them are not like this) desperately needed an upgrade. A fresh paint job, repairs to the doors and chipped areas, new plumbing fixtures and a new shower/tub could easily be done to raise the rating. The tv was so small that I think my computer monitor is bigger. There is nothing really in the bedroom area besides the beds. The kitchen is dated but did have all the amenities including refrigerator, toaster, microwave (old) etc. The location was nice as it was at the bottom of Mount near the bridge and down from the park.