Ratings based on 1,546 Verified Reviews

4.4 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-May-2017
Staff are very friendly and got upgraded eventually.
4 out of 5
Recommended
for Couples
by A verified traveller from Tauranga NZ

Great central spot

Posted 09-May-2017
Pros: Ease of access
Cons: Have a TV in the bedroom area, may be planned to as mounting bracket marks indicating something to go up.
Location: Two shopping street malls within 2 minutes, including Myers and David Jones as well as the central train station 10 minutes slow walk.
Able to walk in the centre shopping district of Perth and see major sites, catch trains and buses all within a 10 minute walk of the hotel. Staff were extremely friendly and although we had a few roadwork areas complicating parking at the time it was easy to access and again a 5 minute walk from the hotel. Will be staying there every trip back to Perth and advising family and friends to do the same.
5 out of 5
Recommended
for Everyone
by A verified traveller from Gladstone, Qld

Nice hotel

Posted 03-May-2017
Great hotel right in the heart of Perth, bus stop & taxi rank straight across the road. Close to mall & underground train station.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-May-2017
Ok hotel for the price. Only issue is plumbing insulation in my room. Was constantly woken up by running water
4 out of 5
Recommended
for Everyone
by A verified traveller from Geraldton

Middle of Perth

Posted 30-Apr-2017
Pros: Value for money.Recently renovated.
Location: Location. Middle of the Perth CBD. Close to Northbridge.
Stayed last week. Situated in the middle of Perth. Room was recently renovated.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice apartment style room to stay

Posted 13-Apr-2017
Pros: clean, nice, new
Cons: The card always need to refresh by the staff..
Location: great place, central area
The room contains a small kitchen, which is quite nice. Clean and new, great place to stay.
3 out of 5
Recommended
for Everyone
by A verified traveller

Central Perth location

Posted 29-Mar-2017
Pros: Location and sataff
Cons: Rooms and facilities could do with an update. Now in Melbourne at same hotel chain - rooms are far superiour
Location: Well positioned for business and leisure in central Perth
Convenient hotel in Perth CBD - hotel and rooms a little tired but mad up for by friendly and super helpful staff.
2 out of 5
by A verified traveller

arrogance in otherwise a fantastic Mantra Group

Posted 24-Mar-2017 on Hotels
normally Mantra has high standards. This time I experienced otherwise. we checked in late at around 11 pm after 5.5 HR flight from Brisbane. initially all looked good, middle of the night when it became warm I tried to switch on Air con, it wouldn't work. tried to call reception without success and since I was tired didn't pursue hard, tried to sleep instead. morning again I complained while having BF in room and the technician came, drained water and it started. i had asked for an extra chair for BF with my colleague which though promised never came. when I contacted reception the night was too bad and Mantra should penalise itself...most good hotels would give the night free. But Mantra reception was in no mood to acknowledge that sweating middle of the night and loosing your sleep was anything major. An extremely arrogant Duty manager Sophia was unmoved and her body language suggested "do what you want to,,,," For me an apology does not work in hospitality and Air con not functioning, specifically if you check in at 11 pm giving enough time to staff...there is no question. They also have the most rigid 10 am checkout policy....I've not come across more rigid policy then Mantra. The least they could have offered is a room for few hours in the evening to rest before my midnight flight (I did tell them) but Sophia was unmoved and demanded full extra night payment. I think more then Air con not working, the behaviour of Sophia was far from expectation out if Mantra Group
3 out of 5
by Mark

Posted 21-Mar-2017 on Hotels
Wifi terrible and no car park or drop off area so had to walk from public car park with cases
4 out of 5
by A verified traveller

Thanks

Posted 20-Mar-2017 on Hotels
Great location, supermarket across the road, open top bus stop opposite main entrance, short walk to the water front, right in the city, short walk to the outlet centre. Only one problem the aircon was very noisey. Otherwise loved our stay.