Ratings based on 859 Verified Reviews

4.2 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller

East Perth. Good location

Posted 24-Feb-2017
Negatives: no powerpoints in bedrooms except under beds. Airconditioning bad. Rooms too hot. Asked 3 times for it to be corrected and nobody ever came to the room.
3out of 5
by A verified traveller from Perth

Excellent staff, bad quality rooms.

Posted 08-Feb-2017
First off the staff at the Mantra were excellent, very helpful and friendly. The hotel rooms however were absolutely not the grade we were expecting from a luxury hotel in the city. We had to request a room change, our TV didn't work when we arrived - very minor but still, the floors were absolutely disgusting covered in stains and just filthy, our feet were black just from walking around the room. The bed made us itch all night hence a sleepless night and the pillows were terrible, as in old, dirty, discolored, misshaped and basically something you would not want to rest your head on especially coming from a hotel. Obviously hundreds of people have slept on those pillows without replacement for a number of years. Very disappointed. We were given a room change to a slightly more comfortable and cleaner room but in all still not I would rate as clean and comfortable. Excellent staff just an old, dirty, poor hotel. Noise is also a problem on the lower floors. If you want a good comfortable rest, avoid this hotel.
4out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 01-Feb-2017
Short walk to many of Perths attractions , spacious room nice and clean but was in need of some up keeping
4out of 5
Recommended
for Everyone
by A verified traveller from Western Australia

It was on the outskirts of the centre of the city

Posted 30-Jan-2017
Pros: Clean,tidy and comfortable room made the stay a pleasurable experience. The staff were very helpfull and pleasant.
Cons: Nothing needs to be improved.
Location: The location was perfect as it is out of the main centre of the city which made for a quiet stay
We found the Hotel to be very clean and comfortable. The only negative was that the air conditioning was not working properly and this made for an uncomfortable nights sleep. The staff were very apologetic and did what they could to assist with supplying fans where they could. They did not charge us for the parking as compensation and supplied us with drink vouchers.
5out of 5
Recommended
for Everyone
by A verified traveller from Malb Vic

Great location, perfect access point.

Posted 30-Jan-2017
Wrong room on check in and dodgy beds but relocated next day and housekeeping remade beds. Went from deep disappointment to elation . Staff and new room couldn't have been better. Always worth complaining if you don't get what you booked. Brilliant stay and will use Mantra again for sure
3out of 5
by A verified traveller from Sydney

It was okay, but not fab

Posted 22-Jan-2017
The best part is the location- easy access to the bus and the CBD. The staff were always friendly and helpful. We booked a king room, and when we got to our room we found we'd been put into an apartment with kitchen, lounge and queen size bed. Some might be happy with that, but we were only staying one night and really wanted the king bed with a TV in the bedroom (like we booked). Also, the bed and pillows were really uncomfortable and in need of replacement. It was otherwise clean and comfortable.
5out of 5
Recommended
for Everyone
by A verified traveller

Hotel in convenient location

Posted 11-Jan-2017
Very clean hotel in convenient location. Staff are very friendly and helpful. Good all round experience.
5out of 5
Recommended
for Couples
by A verified traveller from Bunbury WA

Nice hotel close to city

Posted 09-Jan-2017
Pros: Price was value for money Clean and roomy Friendly staff Easy to get in and out of Close to shopping and entertainment
Location: Was walking distance to the city shopping Restaurants and drinking bars were walking distance Mini supermarkets and alcohol outlets across the road
I have stayed in many hotels and this would have to be one of the best. It was clean and roomy with everything needed for a relaxing stay. It was easy to find and easy to get in and out of. There was plenary of parking and was close to shopping and entertainment. The staff were very friendly and ready to welcome their guests at any time. It was very affordable and definitely value for money
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to eateries and close to CBD

Posted 29-Nov-2016
Very enjoyable nice clean room with good facilities. Could have been informed full breakfast is $20 if you pre book other wise overall very nice
5out of 5
Recommended
for Everyone
by A verified traveller from h

Great hotel close to many facilities. Fantastic

Posted 21-Nov-2016 on Wotif
Had a great time. Excellent rooms great location to waca and trots