On arrival the staff were very accommodating. They didn't have any of the rooms we booked available and so we were upgraded to a club room which was nice. Unfortunately the experience was marred as they hotel misplaced our bags for over an hour and we were late meeting our friends as a result. The bed in our room was so very comfortable so definitely no faults with that and the shower was nice. The bed linens had stains at the foot of the bed which didn't really bother me, though it may bother others.