Ratings based on 2,666 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Great Hotel - would love to stay again

Posted 03-Feb-2016
Pros: facilities were good. cafe was being renovated. the restuarant was closed, left me with no option but to order a pizza delivery. so it was ok.
Cons: cleanliness - check for cobwebs.
Everything was exceptional. only qualm was with a cobweb on the window. A bit of stink near the pool area.
4 out of 5
Recommended
for Everyone
by A verified traveller from Perth

Great stay

Posted 02-Feb-2016
Pros: cleanliness, unusual design of the building and the friendly staff.
Cons: The pool area. It needs more shape and design. As the pool can't be changed the addition of more garden and a spa could give it a look of design.
Location: We went to the fireworks and it was very well located for the best view we have ever had. A bit far from the city shops for those travelling .
I was thrilled with the size and standard of the rooms. Staff were very efficient and always friendly. Take your time to check out where the eating areas are early in your stay as they are spread out and we only discovered the excellent Asian restaurant on our last night.- fair prices, excellent service and very tasty dishes. My only disappointment was the appearance of the pool area. There were more than ample chairs and shade available, the temperature the water was excellent but it lacked plants and design to provide that holiday feel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hyatt Stay

Posted 30-Jan-2016
Pros: The pool and the staff
Cons: Better shade areas required. the artificial grass on the edge of the pool gets extremely hot as does the timber deck
Location: options for lunch are limited.
Staff were very helpful. Room was clean and comfortable. View of river and Esplanade was nice. Pool was refreshing on a hot day but the timber deck area was cordoned off due to some sort of works and this area really needs more shade including from the doorway. Asked for a late check out and was given it. All day undercover parking was $25. Taxi to Perth centre from here is about $12 one way.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Jan-2016
Used the hotel to overnight in Perth between connecting flights with my family. I have stayed before and have found the facilities and service to be very good.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Jan-2016
Pros: alles
Cons: nein
Ein sehr angenehmes Hotel mit einer guten Busverbindung in alle Richtungen in die Stadt und Umgebung.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful

Posted 18-Jan-2016
Lovely hotel about 1/2 hour walk to city center and block from the river!
5 out of 5
Recommended
for Everyone
by A verified traveller from bristol, UK

Great quality hotel close to city centre and river

Posted 06-Jan-2016
Pros: Quality and good value
Location: Close to river - so plenty of boating trips etc great restaurants
Great hotel, arrived middle of night - well received. Food good, staff exceptionally friendly and helpful. Good location for city centre and river
5 out of 5
Recommended
for Everyone
by A verified traveller from tokyo

Very convenient and good service

Posted 05-Jan-2016
It was a very pleasant stay and the hotel staff were very friendly. Thank to the advices from concierge, we could go to excellent restaurants and shops. We will come back !
3 out of 5
Recommended
for Business Travellers
by A verified traveller from Perth, Australia

Not enough staff

Posted 03-Jan-2016
Pros: The checkin/out was fast and efficient. Our room was spotless and very comfortable.
Cons: Please work on the club issue. People pay for the privilege but I dont feel they are getting value for money.
We stayed NYE and the hotel was full. There were not enough staff on around the pool (1 guy) who went missing regularly for 15 minutes at a time. The Regency Club was disappointing too. They shifted it to Gershwins Restaurant (presumably because it was full to the gunnels) and was just like sitting in an airport cafe. Heres a tip. If you can sell out your Regency Club then you had best be able to service it. Properly. We are staying again on Australia Day in Regency Club so we will see if things improve.....
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Jan-2016
Had a lovely two night stay in the kingbed room with my boyfriend for NYE. Nice staff, great food and overall really classy hotel! Would reccomend.