Ratings based on 2,821 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Kuala Lumpur

Definitely not up to a 5-Star hotel standard.

Posted 05-Oct-2016
Location: It is located far from the action and I wish i booked a hotel somewhere nearer to the heart of the city.
Room is at the right size. Toilet is small. No removable flexible shower-head. Flush is too strong and the water will spill over. Bed is comfortable. TV signals are terrible and frequent interruptions are unavoidable. Air conditioner is a bit noisy at night when it is quiet. No toothbrush set provided and you have to make your request from the housekeeping which i do not understand. I got a pool-view room and there is nothing much going on.
3out of 5
by A verified traveller from Carnarvon, WA

Misplaced Bags

Posted 27-Sep-2016
Pros: The bed was the most comfortable bed in a long time.
On arrival the staff were very accommodating. They didn't have any of the rooms we booked available and so we were upgraded to a club room which was nice. Unfortunately the experience was marred as they hotel misplaced our bags for over an hour and we were late meeting our friends as a result. The bed in our room was so very comfortable so definitely no faults with that and the shower was nice. The bed linens had stains at the foot of the bed which didn't really bother me, though it may bother others.
4out of 5
by A verified traveller from T

Posted 26-Sep-2016
Room looks tired and needs updating ESP the bathroom. The staff were amazing and always happy to help ESP the chefs behind the pizza counter at the cafe restaurant at night. They went out of their way to accommodate food for my daughter who is a fussy eater. The waitress at the lobby lounge was so friendly. Check in and out was quick and easy.
4out of 5
by A verified traveller from Boyup Brook

Posted 20-Sep-2016
We really enjoyed a quality hotel experience the rooms were great and the resturant meal was magnificent.
4out of 5
by A verified traveller from 東京、日本


Posted 20-Sep-2016
Pros: 緑と視界良好。
Cons: Expedia予約と現地チエツクインの内容が違うこと(-方向)
Location: 芝生の緑とレイクの水の調和がとてもよい。
緑の芝生、レイクが180度見晴最高です。 (Expedia予約時眺望あり、になっていたが現地チエツクインでは、眺望なし。 眺望ありに変更して、100AUD/日、追加料金支払い)ラウンジ使用OKでした。
4out of 5
by A verified traveller from Singapore

Nice stay

Posted 19-Sep-2016
Convenient location as bus stop is just outside the hotel. We took the bus to Hays street and Murray streets which is just a 5 mins bus ride. Bus to airport is only 25 to 30 mins ride and fare only $4.60. The hotel has one of the most comfortable bed and pillow. Both my husband and I had a good night sleep. Hotel staff also very friendly and did their best to accommodate our request such as late check out at 12.30pm instead of the usual 11am.
4out of 5
by A verified traveller


Posted 14-Sep-2016
Pros: 従業員がフレンドリーで,部屋のMake Upも迅速で丁寧です。
Cons: 立地条件だけはどうにもなりませんが,バスの利用方法などの案内があれば助かります。
Location: 朝食は近所のカフェで美味しくいただけます。夕食は街まで出る必要があり,ちょっと不便かも知れません。 アクティビティの拠点となるのも街の中心部の方ですから移動が必要であり,総じて立地条件は他のホテルに劣ると思います。
ホテルは古いけどきちんと手入れはされていると思います。水回りの古さ,特にバスタブは気になる方もいるかも知れませんが,全然普通に利用できるレベルです。 従業員の方の対応は素晴らしいです。リクエストなどに迅速に対応してくれるし,フレンドリーです。部屋のMake UPも酢ぺぃーディーでレベルが高いです。 唯一の難点は立地条件。バスが利用できれば不便は感じませんが,慣れるまではバスは利用しにくいもの。それまでは徒歩や鉄道での移動が中心となってしまいますが,最寄りの鉄道駅までは徒歩20分,パースの中心部までは徒歩30分。かなり不便を感じると思います。 また,周辺にはカフェは点在しており朝食は問題ありませんが,夕食に適したレストランは少なく街の中心まで移動する必要があります。この点でも立地条件が多少ネックとなります。 いずれにしろ,バスの一日乗車券を購入して,グーグルマップで路線などを調べながら移動できるのであれば,問題は無いと思います。
4out of 5
by A verified traveller

Posted 07-Sep-2016
Good night with a room upgrade. Room service menu quite dull.
4out of 5
by A verified traveller from Bunbury WA

Must have river view

Posted 30-Aug-2016
Pros: Clean and comfortable
The river view was so relaxing when you walk into the room, just let your breath free. Then the night lights of the city come on, across the river, just beautiful.
5out of 5
by A verified traveller from Perth

Great hotel, close to CBD

Posted 19-Aug-2016
Had a 1 night stay for a special occasion. Room great, breakfast and tea great and staff very obliging. Will be back,