Ratings based on 639 Verified Reviews

4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Tom Price

Great location,

Posted 04-Jul-2017
Pros: Location
Cons: A few different cocktails for those who like creamy ones.
Location: Fantastic location, close to CBD, trains and great eateries.
My Husband and I have stayed a few times now first time we ate in the facilities, we had onion rings, wedges & S&P squid was ok but a little bit oily. Cocktails were nice but would be nice to have a few milky cocktails though. We will definitely be going back. thank you
5 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Nice and friendly Hotel in city centre.

Posted 28-Jun-2017
Pros: Lovely room and great location.
Cons: Nil
Location: Good location for shopping, everything things is nearby... restaurant and shopping mall.
The hotel staff was very friendly and helpful throughout my stay especially the front desk staff. eg.I enquire about how to activate my phone to local net work the staff ( Ben )at front desk offer to do it for me.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Brisbane

Top location, very good value for business travel.

Posted 26-May-2017
Pros: Location - 10/10
Cons: Provide free Wifi - $9 for 2 hours is outrageous.
Location: Close to shops, all major office centres on the Tce and a short walk to the convention centre.
I used the Holiday Inn for a recent conference and it was a great stay. The location is top notch, fairly new rooms with good amenities - the only problem is you can hear guests above and next door if they're not mice. Staff were always very friendly, but they were put aback when their computer system went down on check in.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent position right in City Centre

Posted 26-May-2017
Lovely room. Hotel in great location. Excellent breakfast. Very helpful and friendly staff
3 out of 5
Recommended
for Everyone
by A verified traveller from Hawaii

Hotel charges exorbitant rates for local calls

Posted 19-May-2017
Pros: Locallity.Near shopping district.
Cons: Posting of rates for services.My room was near the service storage area,so I was awakened by the staff laughing,talking an banging things around morn
Location: Park,shopping,eating places..
The staff of the hotel restaurant were unfriendly and very unattentive .I paid for a beer and we ordered a basket of fries with that.The restaurant was empty , the fries came first ,after 15 minutes a beer was unceremoniously plopped in front of me .The same treatment was afforded us the next time we ate there.The staff was too busy talking . My big issue was with a $31 charge for a local call of 10minutes from my room.There were no posted rates in the room and that was an excessive charge.Another guest before me was charged 130$ for a 13min out of state call! Rip off.
Comment from Hotel Management
21-May-2017 by HIPCC, Hotel Management
Dear Angie, Thank you for taking the time to write a review of the Holiday Inn Perth City Centre. We appreciate you choosing to stay with us and certainly disappointed to read we did not meet your expectations in the Ivy & Jack Restaurant. Please accept our sincerest apologies for the experience which I assure you is not the level of service we strive to achieve. Your feedback is valued and assists us to review and improve going forward; so please be assured that your feedback will be passed onto the outlets management team. As a point of reference all our call rates can be found on our digital compendium which is located on the in room TV. Please note that mobile phone numbers and international lines are considered premium calls and consequently charged at a high rate. We would be delighted to have opportunity to welcome you back to our hotel if your travels bring you back to Perth in the future. We certainly value the prospect in providing you the warm and friendly service we are known for. Warm regards; Travis P - Guest Experience Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-May-2017
It clean and staff was very helpful definitely will stay there again when I visit Perth again :-)
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient location

Posted 08-May-2017
Happy with the stay for a quick business trip. I will recommend this hotel to others
5 out of 5
Recommended
for Everyone
by A verified traveller from Kununurra

Easy access to Perth city

Posted 23-Apr-2017
Great service staff are available 24/7 Great location close to city center and access to perth
4 out of 5
Recommended
for Everyone
by A verified traveller from Adelaide

Easy access to everything

Posted 23-Apr-2017
After a very early flight and arrival I was relieved when staff at the hotel enabled me to check in early. Plenty of cafes and eateries close by and shopping arcades and mall an easy walk away.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Apr-2017 on Hotels