Ratings based on 1,606 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller from Schweiz

Sehr schönes Hotel mit ungenügendem Service

Posted 16-Jan-2017
Pros: Das Hotelzimmer
Cons: Service.
Location: In direkter Nähe befindet sich einzig das Cricket-Stadion
Das Hotel verfügt über sehr schöne und grosse Zimmer. Die sonstigen Facilities (Fitness, Pool usw.) sind gut aber nicht hervorragend. Das Hotel liegt am Rande von Perth. Mit dem Bus ist oder Auto ist man jedoch schnell in der Stadt oder am Strand. Der Service des Personals ist eines 5-Sterne Hotels unwürdig und nicht zuvorkommend.
Comment from Hotel Management
16-Jan-2017 by Graeme Rutherford, Hotel Management
Marc, Thank you for taking the time to post your comments. Sorry we didn't totally meet your expectations. Regards Graeme
5out of 5
Recommended
for Everyone
by A verified traveller from Currambine

Posted 16-Jan-2017
Pros: Price, view, service, quality of room, room service and buffet breakfast was fantastic, pool and gym facilities were great, very spacious rooms
Location: Great river views and had a fantastic view of the fireworks at Gloucester Park. Very easy to get on the free CAT bus as well.
Stayed at the suites to celebrate my birthday with the family. 2 adults and 3 kids stayed in an apartment suite with great views of both the river and across to Gloucester park where we had a great view of the fireworks. The most spacious 5 star apartment we have stayed in for an unbelievable price. Will definitely be back again and will be telling all our friends and family about it!! Thank you Frasers for making it such a special occasion. Cheers.
5out of 5
Recommended
for Everyone
by A verified traveller

Zentral

Posted 13-Jan-2017
Nähe Flughafen 16Km Nähe Stadtmitte zu Fuß 2Km Ruhig, gepflegt Schön gelegen für Spaziergang am Ufer
Comment from Hotel Management
16-Jan-2017 by Graeme Rutherford, Hotel Management
Many thanks for taking the time to rate your experience and for the 5 star rating. Regards, Graeme.
5out of 5
Recommended
for Everyone
by A verified traveller from Manchester, UK

Great place within walk of CBD and next to a park

Posted 11-Jan-2017
Had a great stay here, staff were helpful and room was lovely. Good location within walking distance of CBD, and between Queens Park and Swan River. Would happily stay here again.
Comment from Hotel Management
16-Jan-2017 by Graeme Rutherford, Hotel Management
Thanks for the great comments Martin. We too hope that we see you again. Regards, Graeme.
5out of 5
Recommended
for Everyone
by A verified traveller from Puerto Rico

Nice and modern

Posted 08-Jan-2017
This hotel is up to high standards. Room is like a small apartment with laundry room, kitchenette fully equipped a comfortable living-dining area and a nice size bedroom. Quite modern and nice finishes.
Comment from Hotel Management
08-Jan-2017 by Graeme Rutherford, Hotel Management
Hi Nina, Thank you for the positive comments and for choosing to stay with us recently. Regards Graeme
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel infrastructure and service

Posted 21-Dec-2016
Pros: Room appearance, cleanliness and hotel infrastructure (pool and gym).
Cons: Bed matresses could be less soft.
Room appearance is great and makes you feel very comfortable. Infrastructure is amazing, with indoor heated pool and a gym better than other hotels average. Location is not that good but transportation is easy, making the other advantages compensate a lot for that.
Comment from Hotel Management
28-Dec-2016 by Graeme Rutherford, Hotel Management
Thank you for your comments and for tsaking the time to share them. Regards Graeme
5out of 5
Recommended
for Everyone
by A verified traveller

Great views of the swan river

Posted 01-Dec-2016
Enjoyed the restaurant, bar, gym and spa. The rooms are beautiful and the location is great.
Comment from Hotel Management
05-Dec-2016 by Graeme Rutherford, Hotel Management
Thank you for the fantastic feedback and for taking the time to let us know. Regards, Graeme
4out of 5
Recommended
for Everyone
by A verified traveller

Fraser Suites - Weekend Stay

Posted 28-Nov-2016
Pros: Pool/ spa/ gym
Cons: The waiting time for the lift.
Weekend stay at Fraser Suites - check in/ out was easy, staff were friendly. Had to wait 15minutes for the lift, we were located on level 2 so decided to walk.. Got to level 1 to find no further stairs - had to wait another 10minutes for the lift. Unfortunately this was the case for the entire stay, rather frustrating that we constantly had to wait for the lift! Room was clean, a little undernourished - stains on carpets, marks on walls, dents in kitchen cabinetry, exhaust fan did not work in the bathroom. Pool/ spa/ gym was clean, nice amenities.
Comment from Hotel Management
30-Nov-2016 by Graeme Rutherford, Hotel Management
Thank you for your comments and for choosing to stay with us. I apologise that we had one lift out of order whilst you were our guest. Regards Graeme
5out of 5
Recommended
for Everyone
by A verified traveller from Horsham, Victoria

good location

Posted 26-Nov-2016
We had upgrade to the 18th floor, amazing views and amazing room . We loved it
Comment from Hotel Management
30-Nov-2016 by Graeme Rutherford, Hotel Management
Thank you for taking the time to share your rating and provide your comments. Regards Graeme
5out of 5
Recommended
for Everyone
by A verified traveller from US

Liked area

Posted 16-Nov-2016
East Perth was quiet yet the entire city was accessible. On foot, was able to visit many areas including Kings Park. Beautiful area! Hotel has a very good gym. View from room was amazing.
Comment from Hotel Management
25-Nov-2016 by Tony Keane - Operations Manager, Hotel Management
Dear Scott, Thank you for your feedback and I appreciate your positive rating of your experience with us. Warmest Regards