Nice hotel in Perth City Centre
Signed up with SPG prior to trip, and was upgraded to the suites on arrival (15th floor), with free internet throughout our 10-night stay. Lovely front desk staff who were very helpful and accommodating. Room was large enough for hubby, our 20-mo toddler and myself. Tidy, modern/minimally decor, and comfortable bed. Nice view of the tall buildings at night. We arrived in winter and were pleasantly surprised by the toasty warmth of the room, only to find out a few days later that our heater pipe parts were actually broken and needing replacement. Two nights sleepless and sweating. A couple of house calls with various not-so-friendly staff (made me feel stupid) giving us inconsistent instructions on how to override the temp in our room. Two people came with gadgets claiming fixed. Instead of moving us to another room or giving us compensation or consolation for suffering, instead sent in a consultant to repair because we only had 2 nights to go. Despite the unpleasant experience, I still have to commend the front desk staff who dealt with the matter during the day when I personally complained. Overall, a satisfactory stay, our basic needs met.
The location is perfect if you don't mind walking. 24 hr diner just a block away, 10 min walk to train station and Watertown outlet mall, 5 min walk to nice cafes and restaurants. 15-20 min walk to waterfront and opposite direction to Northbridge. We really enjoyed our walks around the city and especially the alley ways.