Ratings based on 1,638 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from Western Australia

great location, walking distance to town.

Posted 30-Apr-2016
Pros: Great having a family friendly room and the ensuite was luxurious. Friendly staff and good location.
Cons: A Pool?
Location: We walked into Northbridge, and the train was only a short walk away too.
My husband and I enjoyed one night away with our youngest child. We were greeted by a lovely lady at your reception. after returning from our evening out, we came back to our room to settle in for the evening, as there were only 2 satchet's of coffee available, my husband went down to reception to get some extra coffee. The reception organised some to be sent up to our room - great service. On the morning we went down for breakfast, again very helpful staff. My son loved the pancakes!! We would definitely return to this hotel again.
3 out of 5
by A verified traveller

Staff let the hotel down

Posted 25-Apr-2016
Twice I complained that the room was cold and the heating system was not working, it was never fixed during my four day stay.
4 out of 5
by A verified traveller

Pleasing

Posted 10-Apr-2016
Pros: Location, quality and staff
Last minute 1 night booking was a pleasant surprise. Walking distance to all including bus and train. Excellent impression by all staff. Clean and comfortable room which could only have been better if hair dryer provided. I am sure it would have been provided if I had asked for one though. parking next building over was secure and economical.
5 out of 5
by A verified traveller

not bad

Posted 05-Apr-2016
Nice hotel but room service is terrible and needs to be extended
5 out of 5
by A verified traveller

Clean, spacious and friendly staff

Posted 03-Apr-2016
We had a great time at the hotel. The staff were really helpful. We had two little kids (under 3) and the staff helped us to arrange prams and suggested nearby activities. Highly recommended.
5 out of 5
by A verified traveller from Dardanup Western Australia

Posted 21-Mar-2016
we had to find a motel to stay in overnight due to our daughter's operation, we rocked up to the motel late 12am the staff were very friendly and the room excellent. Thanks
4 out of 5
by A verified traveller from Geraldton WA

Position

Posted 17-Mar-2016
Pros: The proximity of the Perth Arena and the shopping in Perth
Cons: Make parking available through the hotel including fees for the City Council.
Location: Plenty to do and with the use of the Cat buses (free) you can get around easily in Perth.
Very close to the Perth Arena but unfortunately the restaraunt was not in full business. Very busy with casual drinkers and there was not much else around the area to eat at.
4 out of 5
by A verified traveller from Busselton, WA

Right opposite Perth Entertainment Centre,

Posted 14-Mar-2016
Pros: Nice size rooms
Cons: See abov, noise from function
Location: Very good for Entertainment Centre, easy walk to Murray Street and Hay Street shopping
We have stayed here before so this is why we returned. Room all ok as before, good size, clean and comfortable. We did have a problem when it was time to go to bed. The hotel had a function on, and we were on the first floor overlooking the glass roof to where the disco and lights were. We were told after a phone call to reception that it would be finishing at 11-00pm. I had to ring again at 11-40pm and they finally went and stopped the music and disco lights, so a late night after early start that day. next morning when checking out, I was ready to blow my top, but as soon as reception put our room number in, said Manager wanted to see us. Very nice lady who apologised profusely, said she would speak to sales team who sold the booking as they had assured the music would not upset hotel guests. We will use hotel again, and Manager offered us a free upgrade next time we stay
5 out of 5
by A verified traveller from south west wa

central hotel

Posted 11-Mar-2016
Pros: easy parking,central location and a nice vibe.
Location: your exactly across the road from perth arena,great eateries and bars around the corner in the laneways easy walking distance to the convention center
have stayed three times and just love the ambiance and conviniece of it,highly recommend.
5 out of 5
by A verified traveller from melbourne

Fantastic service+ nice room

Posted 07-Mar-2016
Fantastic, I would choose this again if I come to perth next time.