Ratings based on 1,669 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from perth

Overall excellent experience

Posted 29-May-2016
I would recommend this hotel, excellent location and walking distance to most locations. Hotel staff happy to help and room and hotel 5 stars
4out of 5
by A verified traveller

Good value

Posted 26-May-2016
Pros: location, price, room size and facilities central, great
Location: central, great if going to Perth arena for event
Good location, high standard, reasonable price. Has own bar and restaurant, friendly helpful staff
4out of 5
by A verified traveller from Jakarta

使いやすいホテル

Posted 08-May-2016
従業員の皆さんの対応は非常によかったですか、 部屋の設備がいまいちでした。 ポットや無料コーヒー、スリッパ、パスローブが無く、アメニティも物足りませんでした。 シェラトンという看板を背負ってる以上、ある程度のサービスは欲しいなと。
5out of 5
by A verified traveller from VG

Nice hotel

Posted 07-May-2016
Lovely and helpful staff ,recommend to anyone , worth the money spent .
5out of 5
by A verified traveller from Bunbury, West Aus

Excellent central hotel

Posted 07-May-2016
Excellent central hotel for entertainment, shopping or business
5out of 5
by A verified traveller from perth wa

Convenient location. Close to train line and CBD

Posted 04-May-2016
The staff were lovely. I even had a surprise birthday cake in my room . Super touch guys! Very. Happy with all aspects of my stay Thank you
4out of 5
by A verified traveller from Western Australia

great location, walking distance to town.

Posted 30-Apr-2016
Pros: Great having a family friendly room and the ensuite was luxurious. Friendly staff and good location.
Cons: A Pool?
Location: We walked into Northbridge, and the train was only a short walk away too.
My husband and I enjoyed one night away with our youngest child. We were greeted by a lovely lady at your reception. after returning from our evening out, we came back to our room to settle in for the evening, as there were only 2 satchet's of coffee available, my husband went down to reception to get some extra coffee. The reception organised some to be sent up to our room - great service. On the morning we went down for breakfast, again very helpful staff. My son loved the pancakes!! We would definitely return to this hotel again.
3out of 5
by A verified traveller

Staff let the hotel down

Posted 25-Apr-2016
Twice I complained that the room was cold and the heating system was not working, it was never fixed during my four day stay.
4out of 5
by A verified traveller

Pleasing

Posted 10-Apr-2016
Pros: Location, quality and staff
Last minute 1 night booking was a pleasant surprise. Walking distance to all including bus and train. Excellent impression by all staff. Clean and comfortable room which could only have been better if hair dryer provided. I am sure it would have been provided if I had asked for one though. parking next building over was secure and economical.
5out of 5
by A verified traveller

not bad

Posted 05-Apr-2016
Nice hotel but room service is terrible and needs to be extended