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It was a very nice stay, clean, staff was great, service and very quality at all standards of staying. Will stay there again, very good location, easy travel, close to everything you need or want to experience
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Has alot of potential
Clean and well appointed room, kids enjoyed the welcome bag included in the package we bought. Enjoyed breakfast, a nice spread with some unique offerings. Super close to town, walk to shopping area and restaurants. No pool but location super handy to RAC arena. Will stay again.
Probably the best hotel I have stayed in recent memory. Impeccable customer service which I did not think I would receive for the price. Rooms are decent, comfortable and there was room service every single day. They have a great bar as well along with their own Four Points brew which I absolutely loved. It’s along the main road and easily accessible and short distance to the metro stations. There’s nothing I can think of from an improvement perspective. Keep it up! If I find my way back to Perth, this is the hotel I am staying in.
Special shout out to Suthish who made our check in experience very enjoyable.
Outstanding service and care from all members of staff. We felt incredibly valued and nothing was a problem. Room was very well maintained and the location was very close to bus routes.
During check-in, the reception staff was inflexible and the process took a long time. I applied for a late checkout, but it wasn't entered into the system, and I received a complaint email on the same day. Also, the address of the complaint email was wrong, and the content was different from the facts.
The structure of the building is complicated and it is far from the lift to the room.
Very frustrating check in. Manager was argumentative over the credit card we wanted to use. Very upsetting start to overnight stay to celebrate our wedding anniversary.
Parking was easy with the large car park adjacent to our accommodation. Great breakfast with lots of variety and convenient opening hours. Only issue was the auto coffee maker repeatedly made lukewarm coffee.
We had a room on the 6th floor and the lifts made noise that was a little annoying.
Most Important: Room was comfy and quiet. Good Bed and Good Pillows.
Not much in surrounding area and gym was of a reasonable size but equipment needed an upgrade (still better than many gyms ive been to).
I have stayed at this hotel several times in the past.
It is in a great location for a short stay.
Breakfast was great and plentiful, however I was disappointed that barista made espresso coffee was not included in the cost.
On this recent stay, my room (Room 201) was located next to the lift-shaft. The noise from the moving lifts as well as the low level vibration was very annoying. Stay away from similar rooms.