Ratings based on 1,138 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Singapore

Convenient location in the heart of Perth City.

Posted 09-Aug-2016
Pros: Location
Cons: Ensure items (including details to toiletries and coffee/tea, cups/glasses,etc) in room tally to no. of persons staying.
Location: Elizabeth Quay and King Albert park are nearby. shopping is within walking distance on Hay & Murray Street.
Concierge staff was helpful in providing directions and offer ideas for activities which we appreciated. However, certain details on the housekeeping part were not taken note of. There were 3 persons in the room but the glasses for use in the bathroom and water drinking were not arranged for 3. We informed the reception of the shortfall (Day 1) and only coffee mug was increase to 3. On certain days, we needed to remind for top up of the toiletries. There was also an occasion where we enquired about the "heated" pool in the hotel cause we thought it was "closed" before the closing time. The reception gave us the "look" that we should know to tap card to enter thru the gym although there was no prominent sign to say so. We stayed a total of 5 nights in this hotel.
4out of 5
by A verified traveller from P

Nice hotel close to CBD

Posted 15-Jun-2016
Lovely stay, comfortable room & bed (bathroom a little outdated but clean & fine), outstanding high tea and buffet breakfast. Staff are very helpful and friendly. Less than 10 mins walk to CBD so very convenient, or the river for a nice walk. Would return & would recommend to others.
5out of 5
by A verified traveller

Posted 12-Jun-2016
Cons: The height of the bath was very low. For a 5 star hotel I would have expected a full height bath, not one smaller than my bath at home.
The entrance was lovely and grand. The staff where all helpful and polite and we enjoyed our nights stay as a getaway to feel special.
5out of 5
by A verified traveller from Mandurah

Luxury in quiet location, close to city amenities

Posted 01-Jun-2016
Pros: Location, facilities, food and staff
Location: Good facilities on-site and other bars, restaurants, close by.
Great, as usual. Friendly and professional staff, lovely lobby, luxurious surroundings. Good food, bar and pool, etc. Will definitely stay again.
4out of 5
by A verified traveller

Great

Posted 01-Jun-2016
I loved my stay but to have the car parked overnight was $48 which I thought was very expensive. Other than that. Loved it.
5out of 5
by A verified traveller

Posted 24-May-2016 on Hotels
Great. Always stay here. Upgraded to a suite as we needed an extra night, and the staff are always friendly and helpful. Rooms quiet, clean, and well serviced
4out of 5
by A verified traveller

Great place to stay

Posted 18-May-2016
Pros: Very clean and comfortable room.
Cons: Room service meals a little below-average for a hotel of this standard.
Location: Good central location and comfortable pleasant walk to Perth Convention Centre
Very good experience for a short business trip. Easy check in and out, professional staff and clean, modern rooms.
4out of 5
by Ms.F from Bath, UK

Vet good with a small downside

Posted 17-May-2016 on Hotels
All told it was a good stay. Very pleasant staff. The only issue was that the bar closed at 11pm (it was a Sunday night) and there was no food available either - not even a sandwich. This was unexpected and a little disappointing, given that it's in the cbd and a 5 star property. Perhaps this could be reviewed?! Apart from that, the hotel was very nice. Room was clean and spacious.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 17-May-2016 on Hotels
5out of 5
by A verified traveller from Glen Forrest

A hotel adjacent to Concert Hall.

Posted 15-May-2016
Pros: The fact that the hotel is next to the Concert Hall. The availability of valet parking. Room service dinner and breakfast were excellent.
Cons: Nothing as the hotel was most suitable for our purpose of stay.
Location: The hotel is in Perth CBD, within walking distance to shopping , entertainment, sporting facilities and walks along the Swan River parks.
We live in Perth Hills some 35 km from this hotel. But chose to stay at it overnight due to the convenience of it being next to the Perth Concert Hall where there was a concert we wished to see. Thereby avoiding driving home late at night after the concert.