Ratings based on 919 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia-verified reviews
5 out of 5
Recommended
for Everyone
by a verified traveller

Great rooms. Great breakfast.

Posted 24-Jun-2018
Great clean rooms and an amazing breakfast at the connected cafe/bar downstairs.
4 out of 5
by a verified traveller

Posted 20-Jun-2018
A very nice hotel in an excellent location, the room had very little outside light
Comment from Hotel Management
21-Jun-2018 by Guest Services, Hotel Management
Thank you for taking the time for taking the time to write the review, we are pleased to hear you enjoyed your stay with us
5 out of 5
by a verified traveller

Posted 18-Jun-2018
Comment from Hotel Management
18-Jun-2018 by The Citadines Team, Hotel Management
Dear Anonymous, Thank you for staying at Citadines. We really appreciate your wonderful feedback! Kind regards, The Citadines Team.
4 out of 5
by a verified traveller

Posted 12-Jun-2018
Comment from Hotel Management
12-Jun-2018 by The Citadines Team, Hotel Management
Dear Anonymous, Thanks for staying with us at Citadines, we're glad you enjoyed your stay and appreciate your feedback! Kind regards, The Citadines Team.
4 out of 5
by a verified traveller from bullsbrook

Posted 11-Jun-2018
a bit noisy in the city need double glaze windows
Comment from Hotel Management
12-Jun-2018 by The Citadines Team, Hotel Management
Dear Alttillio, Thank you for sharing your insight with the team. We will certainly be looking into nose solutions for a more comfortable stay. Hope to see you again! Kind regards, The Citadines Team.
4 out of 5
Recommended
for Everyone
by a verified traveller from Perth

Good location

Posted 03-Jun-2018
Good location close to the train station 5 minutes walk easy check in very clean rooms
Comment from Hotel Management
03-Jun-2018 by The Citadines Team, Hotel Management
Dear Tony, Thank you for choosing to stay with us at Citadines! We appreciate your feedback and are delighted to learn you had a easy stay thanks to your clean guest room. We look forward to having the pleasure of welcoming you back next time you visit Perth. Kind regards, The Citadines Team.
4 out of 5
by a verified traveller

Posted 22-May-2018
Great location. Excellent rooms. So so staff. Would it kill them to smile? Best part was the bar next door that supplies food. Awesome
Comment from Hotel Management
22-May-2018 by The Citadines Team, Hotel Management
Dear Andy, Its a delight to learn you enjoyed your excellent guest room, our great location and the fabulous service from our neighbours TBSCO. We so apologise for your experience with the reception team, although it is very out of character we have passed your comments onto the team to reflect and improve. Kind regards, The Citadines Team.
3 out of 5
by a verified traveller

Posted 18-May-2018
Excellent room: cleanliness, fixtures, toiletries, space, modern, up to date. Location is perfect. Restaurant well priced, well located, menu is great, food delicious, very enjoyable local wine which was recommended and fabulous service. Parking difficult to access at first. Could have been made way easier if map and explanations had been emailed.
Comment from Hotel Management
22-May-2018 by The Citadines Team, Hotel Management
Dear Anonymous, Its a delight to read such a wonderful review, thank you! We're happy to learn you enjoyed everything from the location to your excellent guest room and our fabulous service! We do apolgise for your parking mishap, we understand it is a bit of an issue and will look into emailing future guests maps for parking options. Thank you for the spectacular idea! We hope to see you again soon. Kind regards, The Citadines Team.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 06-May-2018
4 out of 5
Recommended
for Everyone
by a verified traveller from Perth

Great hotel shame about the parking

Posted 23-Apr-2018
The hotel room and staff were great the only downside being the lack of parking... there are car parks available but on the opposite side of the road which in the city can be an issue to get to.. a map may be a good idea on check in especially for those unfamiliar with the city. All in all tho, a great place to stay.
Comment from Hotel Management
25-Apr-2018 by The Citadines Team, Hotel Management
Dear Hayley/ Thank you for staying at Citadines St Georges Terrace! We're delighted to learn you enjoyed your guest room and our great staff. In regards to car parking, we're sorry to hear you had some issues finding the Wilson. We'll be sure to take your advice and offer some maps for future guests! We look forward to seeing you again. Kind regards, The Citadines Team.