Ratings based on 884 Verified Reviews

4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Margaret River

Nice quiet room

Posted 23-Apr-2018
We stayed in the premier studio. The room was clean and spacious with a nice big spa bath. The king bed was super soft. Only cons: there were no flannels provided in the bathroom and ordering food through room service wasn’t available after 8.30pm. Other than that it was a nice, quiet stay.
Comment from Hotel Management
23-Apr-2018 by The Citadines Team, Hotel Management
Dear Bec. Warm greetings from Citadines Perth. We're pleased to learn you enjoyed the cleanliness, space and comfort of your guest room, especially the spa bath. Thank you for your constructive feedback, we have passed on your comments to Housekeeping to assure mishaps such as yours do not happen again. We hope to welcome you back to Citadines St Georges Terrace once again. Kind regards, The Citadines Team.
4 out of 5
by A verified traveller

Very centrally located

Posted 16-Apr-2018
Pros: Really comfy bed
Cons: I’m not sure if rooms are supposed to have kettles. I didn’t ask just heated my water in the mircrowave. The ammenities were cheap
Location: Close to everything in the CBD
The hotel has been refurbished and the rooms feel nice and modern. My studio room had no cooktop just a microwave. Also oddly no kettle despite tea and coffee. No onsite bar or restaurant for room service. Nice bar and restaurant adjacent although as not part of the hotel you could not take drinks to your room. My Expedia booking had not come down into their systems, so my checkin was slow. I wanted to pay by my company credit card, yet on a checking my bank account they took payment from there and also had the same amount twice more on a hold for several days, which left me out of pocket.
Comment from Hotel Management
17-Apr-2018 by Guest Services, Hotel Management
Dear Guest, Thank you for taking the time to write this review for us, we appreciate your feedback & will address the payment issues so that this hopefully wont happen again, Kind regards, Guest services
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Great location close to transport and restaurants

Posted 01-Apr-2018
Pros: Location was great and staff excellent.
Location: Close to bussses and trains. Perth has an excellent public transport system to and from the airport.
Hotel reception was always staffed by friendly , courteous staff. It would be hard to find a better location close to transport and restaurants and bars.
Comment from Hotel Management
01-Apr-2018 by The Citadines Team, Hotel Management
Dear Dan. Warm greetings from Citadines Perth. Thank you for sharing your experience with the team and other travellers, we're pleased to learn you enjoyed our excellent location and our amazing teams hospitality. We can't wait to welcome you back to Citadines during your next visit to Perth. Kind regards, The Citadines Team.
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Victoria

A very nice modern Hotel

Posted 31-Mar-2018
Modern, spacious, and comfortable rooms. Close to city central areas, transport, and Elizabeth Quay.
Comment from Hotel Management
31-Mar-2018 by The Citadines Team, Hotel Management
Dear Mark. Thank you for taking the time to share your experience with the team and other travellers. We're delighted to learn you enjoyed your spacious and modern guestroom, especially the comfort. We're glad you enjoyed the advantageous location of our hotel also. We look forward to welcoming you back to Citadines during your next visit to Perth. Kind regards, The Citadines Team.
5 out of 5
Recommended
for Everyone
by A verified traveller from NZ

Great Apartments close to CBD

Posted 30-Mar-2018
Great location to CBD, Shopping, Restaurants, Pubs and harbour. Very friendly staff.
Comment from Hotel Management
30-Mar-2018 by The Citadines Team, Hotel Management
Dear Tony. Warm greetings from Citadines Perth. We're so happy you enjoyed your recent stay, especially our prime location and friendly staff. We cannot wait to welcome you back during your next visit. Kind regards, The Citadines Team.
5 out of 5
Recommended
for Everyone
by A verified traveller from St Georged Terrace, Perth

Cereal location in the city

Posted 25-Mar-2018
The location of our hotel was close to all the mall areas of the city. Great place to stay ☺️
Comment from Hotel Management
26-Mar-2018 by The Citadines Team, Hotel Management
Dear Ash. Thank you for such a wonderful review, we really appreciate your feedback and five star rating. Its a delight to learn you enjoyed the central location of our hotel. We can't wait to welcome you back to Citadines during your next visit to Perth. Kind regards, The Citadines Team.
5 out of 5
Recommended
for Everyone
by A verified traveller from Fremantle, WA

Posted 22-Mar-2018
Great place to stay. Easy walk to every where you’d want to go within the city.
Comment from Hotel Management
23-Mar-2018 by The Citadines Team, Hotel Management
Dear Kelly, Warm greetings from Citadines Perth. We appreciate your wonderful feedback and are pleased you enjoyed the convenience of our central location. We look forward to welcoming you back during your next visit. Kind regards, The Citadines Team.
5 out of 5
Recommended
for Everyone
by A verified traveller from Darwin , Australia

Posted 20-Mar-2018
Room a good size, modern, spacious work desk in the room. Comfy couch to watch TV.
Comment from Hotel Management
22-Mar-2018 by The Citadines Team, Hotel Management
Dear Anonymous, Thank you for taking the time to share your feedback. We appreciate your positive review and are delighted to learn you found your guest room modern, spacious and comfortable. We look forward to welcoming you back to Citadines Perth once again. Kind regards, The Citadines Team.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Mar-2018
The staff were very helpful at all times. The location of this hotel was perfect for my required stay in Perth
Comment from Hotel Management
11-Mar-2018 by The Citadines Team, Hotel Management
Dear Anonymous. What a wonderful review to read - thank you for the perfect rating, we were very happy to learn your stay was "perfect" and met all your requirements. We look forward to welcoming you back again. Kind regards, The Citadines Team.
5 out of 5
by A verified traveller from Oakland, CA, USA

Posted 28-Feb-2018
This was my second stay at this property and they have delivered again. A great location, spacious room with a large desk, and a helpful staff.
Comment from Hotel Management
02-Mar-2018 by The Citadines Team, Hotel Management
Dear Helge, Welcome back to Citadines St Georges Terrace, Perth! We're so happy to hear you've enjoyed your stay with us once again! Thank you for being such a valued guest, we really appreciate not only your patronage but also your wonderful feedback, we can't wait till next time. Kind regards, The Citadines Team.