Ratings based on 422 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Perth

Great location in the middle of the CBD

Posted 25-Aug-2015
Pros: Location
Cons: The tiling in the bathroom is looking dated
We just found the location and room to be very suitable.
Comment from Hotel Management
26-Aug-2015 by Nathan Baker, Hotel Management
Thanks Steven for the fantastic feedback and great Score. We look forward to welcoming you back in the near future. Kind Regards Nathan Baker Residence Manager
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 19-Aug-2015
Pros: Location
Stayed 3 nights, 1st night the bed was dreadful...soft & very lumpy. After asking for change of mattress it took 3 calls & many hours to be offered a change of room. I got Jo on the 3rd call who was very pleasant, professional & organised a test of the mattress in the new room & my move....she is an asset to the company & should be treasured.
Comment from Hotel Management
26-Aug-2015 by Nathan baker, Hotel Management
Thanks San for the feedback and Good Score. I am pleased to hear that Jo was able to assist, though disappointed to hear it took so long. I shall address immediately with our Guest Service manager. We do hope you choose to stay with us again in the future to see how we have improved. Kind Regards Nathan Baker Residence Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant stay in Executive Studio room

Posted 04-Aug-2015
Good size room with full kitchen facilities. CAT bus-stops nearby and walking distance to Hay/Murray street and Perth Underground. Housekeeping forgot to clear the bin in the kitchen on first day, but with a call the staff cleared it immediately. Generally a pleasant stay.
Comment from Hotel Management
08-Aug-2015 by Nathan Baker, Hotel Management
Thanks Anon for the great feedback I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future. Kind Regards Nathan Baker Residence Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Austalia

Amazing

Posted 03-Aug-2015
Our room was immaculate with all the trimmings. The breakfast was to die for though a lil expensive. Great that they give you a complimentary late checkout till 12pm. Overall throughly enjoyed our stay and was pleased with the room price :)
Comment from Hotel Management
05-Aug-2015 by Nathan Baker, Hotel Management
HI Melissa, this is brilliant news to hear you enjoyed your stay with us. Thank you for the fantastic score we look forward to welcoming you back in the near future. Kind Regards Nathan Baker Residence Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from perth

Very comfortable

Posted 21-Jul-2015
Everything was as discribed and enjoyed the stay emensley
Comment from Hotel Management
24-Jul-2015 by Nathan Baker, Hotel Management
Thanks Suzanne, this is great news to hear you enjoyed your stay with us and do hope you choose to stay with us again in the future. Kind Regards Nathan Baker Residence Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Citadines

Posted 15-Jul-2015
Central location, excellent staff, good facilities
Comment from Hotel Management
17-Jul-2015 by Nathan Baker, Hotel Management
Thanks Anon for the Excellent score and lovely feedback . We look forward to welcoming you back in the future. Kind Regards Nathan Baker Residence Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from S Paulo, Brazil

Posted 03-Jun-2015
Pros: It is situated in CBD, walking distance to shops, restaurants, buses, train station
Location: Close to the pier for boat trips along Swan River and Freemantle, close to stations, CAT free buses nearby, close to shopping malls.
Stayed for 10 days and returned for 2 more days in May 2015. Room spacious, clean, comfy beds, tv, wi-fi, little kitchen with fridge, 2 hob cooker, microwave oven, kettle; toilet with shower. Friendly and helpfull staff.
Comment from Hotel Management
08-Jun-2015 by Nathan Baker, Hotel Management
Thanks Seiko for the brilliant feedback and fantastic Score. It shall be my pleasure to pass on this feedback to the team. We look forward to welcoming you back in the near future. Kind Regards Nathan Baker Residence Manager
5 out of 5
Recommended
for Business Travellers
by Neva from Launceston

Ideal location in Perth

Posted 29-May-2015 on Hotels
Great location, spacious rooms, friendly staff. Have stayed there twice. Once in an executive studio and once in a deluxe studio. The executive studio was very spacious and the workstation was excellent. The staff were always friendly. Location for the convention centre was perfect with covered walkway the whole distance which was handy in the rain. Only one small issue with the executive was the grouting on the bath/shower - it certainly should be replaced.
Comment from Hotel Management
01-Aug-2015 by Moses, Hotel Management
Thanks Neva for the Brilliant score. Great News we have kicked off our Bathroom regeneration with new grouting and silicone in all Bathrooms, plus replacing any cracked tiles. We are working our way through at the moment with all expected to finished by the end of July at this stage. I am pleased to hear you enjoyed the rest of the apartment also our location to Perth. We look forward to welcoming you back to Perth in the near future. Kind Regards Nathan Baker Residence Manager
5 out of 5
Recommended
for Couples
by Meredith from Sydney

Great accommodation, good value for money

Posted 29-May-2015 on Hotels
Very pleasant stay, no issues at all and the room was great.
Comment from Hotel Management
01-Aug-2015 by Moses, Hotel Management
Thanks Meredith for the great feedback and brilliant score. We look forward to welcoming you back when next in Perth. Kind Regards Nathan Baker Residence Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from perth

Great inner city stay

Posted 28-May-2015 on Wotif
Highly convenient location, great bar & well priced cocktails & other drinks. Excellent bar staff. Contemporary rooms.
Comment from Hotel Management
02-Jun-2015 by Nathan Baker, Hotel Management
Thanks Anon for the great feedback and Brilliant score. We look forward to welcoming you back in the future. Kind Regards Nathan Baker Residence Manager