Ratings based on 179 Verified Reviews

4.6 out of 5
88% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller

No WF, claustrophobic, needs cleaning, shifty ppl

Posted 09-Apr-2017
Pros: The rooms was large, location very convenient.
Had great expectations, but was sorely disappointed: 1. WiFi in the room was practically non-existent. When it "worked" got 0.14 Mb download. Elsewhere was barely 1Mb. 2. Windows on 1st floor could not be opened, and were made of frosted pebbled glass so you could not see clearly outside. If you like living in a dirty aquarium, I guess this would be perfect. 3. Sofa was dirty, full of spots. Peeling paint in the fireplace, cracked tiles, dusty drawers, etc. 4. Had a 7 days pre-paid reservation. 10 min after I got in told them I need WiFi for work & won't stay without. They promised it will be OK and offered a USB SIM modem dongle instead, clearly this wasn't first time. A dongle shared by many guests probably has every USB virus known to man, so I declined :-) Next day, nothing fixed, told them I check out. They: we will charge you another night because we want 24 hour notice. OK, I'll stay another night. Next day go to reception, they say: OK, bye. I say: wait, I want proof that I checked out after 2 nights. OK, but we will charge 3 night because we want 48h notice. At this point I get a manager, tell him I gave notice 10 min after I arrived, etc. Finally they give me a note they will charge 2 nights only. 5. Call Expedia Gold: As usual they are great, they call the hotel, again BW try to charge 3 nights! Finally I sent expedia a pic of their note and got the refund Bottom line, Expedia is great, but stay away from BW in Perth.
5 out of 5
by A verified traveller

BEST Best Western Ever!

Posted 21-Feb-2017 on Hotels
If Best Western is rebranding, they need to use this property as the model for others that follow. Service, accommodations, and location were top of the line.
5 out of 5
by A verified traveller

Posted 06-Jan-2017 on Hotels
excellent, foxtel needs upgrade
4 out of 5
Recommended
for Everyone
by A verified traveller

Elegant city hotel

Posted 29-Dec-2016 on Wotif
The hotel is a lovely bit of history and has all the comforts you need. Loved the bathrooms and chandelier's.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice heritage building with modern facilities.

Posted 20-Dec-2016
Nice back bar with outdoor seating. And lovely front Terrace dining and drinks area.
4 out of 5
Recommended
for Everyone
by A verified traveller

Heritage flavour. Great restaurant

Posted 09-Dec-2016 on Wotif
Good location. Good wine vault Staff very informed and friendly
5 out of 5
Recommended
for Everyone
by A verified traveller from WA

Elegant and relaxing

Posted 19-Nov-2016 on Lastminute
Staff are attentive and professional, the room was relaxing and beautiful. Had dinner with friends at the restaurant - fantastic service and amazing food.
4 out of 5
by A verified traveller

A gem

Posted 17-Nov-2016 on Hotels
This hotel is a little gem. It is nicely situated in the centre, but very quiet. The staff are good, very helpful and efficient. The only downfall was the aircon/heating system. It worked fine, but if you switch it off it continuously goes through a cleaning cycle that is disturbing. So keep it on when in the room, even if on low.
5 out of 5
by A verified traveller

Beautiful and unique

Posted 10-Nov-2016 on Hotels
Absolutely gorgeous hotel and great staff. I was upgraded to a suite and it was stunning.
5 out of 5
by A verified traveller

Posted 07-Nov-2016 on Hotels
Great little hotel, very comfortable! Staff very friendly.