Dated and abysmal customer service from some staff
Posted 09-Oct-2016 on Lastminute
Dated and dangerous (loose floor panels and electrical sockets) with poor finishings. Also, abysmal customer service. We were disturbed by night porter at 12am who attended our room to ask us to be quiet (bearing in mind we were 2 professional couples in our late 40's, not teenagers). Rather than asking us to lower our voices, he barged past my partner, searched our room without permission and used bullying tactics, threatening us with police and to sacrifice our bond. Left us shaken with a nasty memory of our rare weekend break.