Ratings based on 186 Verified Reviews

4.6 out of 5
88% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Perth

Battery Recharge

Posted 17-Jul-2017 on Wotif
Pros: Everything
One of the better hotels I have stayed at the room was great with everything you need also all the staff were helpful and couldn't do enough to make sure you enjoyed your stay. I would definitely be staying again
Comment from Hotel Management
21-Jul-2017 by AmandaH, Hotel Management
Hi Kev We are delighted that you enjoyed your experience with us at The Terrace Hotel. Thank you for your kind review, and we look forward to welcoming you back on your next visit.
5 out of 5
by Tracey

Posted 16-Jul-2017 on Hotels
Lovely hotel, so enjoyable
Comment from Hotel Management
18-Jul-2017
Hi Tracey Thank you very much for your five star review! We are so pleased you enjoyed your stay with us and we do hope to welcome you back in the future. Wishing you safe and happy travels ahead.
5 out of 5
by Lucy

Fabulous staff, great stay!!

Posted 26-Jun-2017 on Hotels
Absolutely fantastic service, beautiful room and very comfortable, cannot recommend highly enough! Thank you!!!
Comment from Hotel Management
07-Jul-2017
Hi Lucy Thank you so much! We are so pleased you enjoyed your stay with us and we really appreciate your feedback too. Kindest regards from the management and staff at the The Terrace Hotel
5 out of 5
Recommended
for Everyone
by A verified traveller from Narrogin

Beautifully appointed period style hotel in Perth

Posted 11-Apr-2017 on Wotif
Only had one night but it was a beautiful suite and a lovely breakfast. Will stay agin but would like to stay for at least two nights.
1 out of 5
by A verified traveller

No WF, claustrophobic, needs cleaning, shifty ppl

Posted 09-Apr-2017
Pros: The rooms was large, location very convenient.
Had great expectations, but was sorely disappointed: 1. WiFi in the room was practically non-existent. When it "worked" got 0.14 Mb download. Elsewhere was barely 1Mb. 2. Windows on 1st floor could not be opened, and were made of frosted pebbled glass so you could not see clearly outside. If you like living in a dirty aquarium, I guess this would be perfect. 3. Sofa was dirty, full of spots. Peeling paint in the fireplace, cracked tiles, dusty drawers, etc. 4. Had a 7 days pre-paid reservation. 10 min after I got in told them I need WiFi for work & won't stay without. They promised it will be OK and offered a USB SIM modem dongle instead, clearly this wasn't first time. A dongle shared by many guests probably has every USB virus known to man, so I declined :-) Next day, nothing fixed, told them I check out. They: we will charge you another night because we want 24 hour notice. OK, I'll stay another night. Next day go to reception, they say: OK, bye. I say: wait, I want proof that I checked out after 2 nights. OK, but we will charge 3 night because we want 48h notice. At this point I get a manager, tell him I gave notice 10 min after I arrived, etc. Finally they give me a note they will charge 2 nights only. 5. Call Expedia Gold: As usual they are great, they call the hotel, again BW try to charge 3 nights! Finally I sent expedia a pic of their note and got the refund Bottom line, Expedia is great, but stay away from BW in Perth.
5 out of 5
by DONNA

CHARMING HERITAGE HOTEL WITH STYLE AND ELEGANCE

Posted 29-Mar-2017 on Hotels
Lovely heritage boutique hotel of high standard, with personalized service. Intimate restaurant with quality menu and wines. Most enjoyable stay suitable for a couple or sole traveler.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 05-Mar-2017 on Hotels
5 out of 5
by A verified traveller

BEST Best Western Ever!

Posted 21-Feb-2017 on Hotels
If Best Western is rebranding, they need to use this property as the model for others that follow. Service, accommodations, and location were top of the line.
5 out of 5
by A verified traveller

Posted 06-Jan-2017 on Hotels
excellent, foxtel needs upgrade
4 out of 5
Recommended
for Everyone
by A verified traveller

Elegant city hotel

Posted 29-Dec-2016 on Wotif
The hotel is a lovely bit of history and has all the comforts you need. Loved the bathrooms and chandelier's.