Ratings based on 1,902 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel!

Posted 17-Aug-2017
Great hotel, very close to the city centre. Room very clean and comfortable!
3 out of 5
Recommended
for Everyone
by A verified traveller from Stafford, UK

Posted 23-Jul-2017
Pros: The reception personnel, size of the room and the business centre.
Cons: The sound-proofing in the rooms, especially to reduce the noise from the main road and the bar.
Location: The arena is right opposite the hotel and the main train station is on the same road. Loads of shops, bars and restaurants nearby. Typical city centre
An excellent service at reception and checkout. The room was spacious and the bed comfortable. However, the room was on the main road, and above the bar, and I had a couple of poor nights sleep because of the traffic noise and the bar, even though I was on the 3rd floor! During the night, from either next door, the room above, I heard every time they flushed the toilet which sounded like a flood coming into my bathroom. These was the only things that spoiled the stay, so if I stayed again, or my friends do, I will suggest they request a room that's not on the main road. A great bonus was the use of the business facilities which helped me considerably. I didn't eat at the hotel. Even though this is a 4* hotel, I thought AUS$34 for breakfast was steep. There are too many other options, of great value, nearby.
5 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Staff who go the extra mile

Posted 08-Jul-2017
Pros: the reception staff were extremely professional and genuinely caring. It was an absolute pleasure to stay at this hotel.
It was an absolute pleasure to stay at the Four Points by Sheraton Perth. The staff were so accommodating and nothing felt too much trouble for them. They came across as genuinely interested that we have the best stay and went the extra mile to be make sure that all our needs were catered for. We were attending a wedding and on the day it was raining - all of a sudden staff came with umbrellas for us to take away and use - it seemed like they anticipated needs and made sure they were met.
5 out of 5
Recommended
for Everyone
by A verified traveller from Perth, Australia

Good city stay hotel

Posted 06-Jul-2017
Pros: Modern decor, conveniently place, rooms are quite large and well furnished.
Cons: Had an issue checking in and getting our room key but could have been an isolated event.
Location: Opposite perth arena, walking distance to CBD and northbridge for entertainment and dining.
Hotel is well located across from Perth Arena, walking distance to most place in the CBD and Northbridge. Rooms feel modern and fresh, not run down like some older hotels. Free upgrade when checking in so definitely nothing to complain about. Bar out the front in quite popular.
4 out of 5
Recommended
for Everyone
by A verified traveller from NSW

Quiet which was very much appreciated.

Posted 02-Jul-2017
Late check in - arranged without any problem. Helpful directions for sightseeing and complimentary umbrella, thank you.
5 out of 5
Recommended
for Everyone
by A verified traveller

Refurbished Hotel across the road from the Enterta

Posted 02-Jul-2017
Quick Check in, friendly staff. Excellent bed in Deluxe room. Very clean. Very good rates.
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Vic

Modern, comfortable & affordable

Posted 23-Jun-2017
Good location close to most facilities, rooms were modern and nice, would recommend, was extremely happy, had everything you would require for a lovely get away.
Comment from Hotel Management
27-Jun-2017 by Michelle, Hotel Management
Thank you for staying with us and we hope you had a lovely break. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveller from singapore

Good comfortable hotel near cbd

Posted 07-Jun-2017
Great staff good breakfast spread within walking distance to shopping area and places of interest
4 out of 5
Recommended
for Everyone
by A verified traveller from Malaysia

4.5 star standard at price of 3 star

Posted 29-May-2017
Location not the best as it is at border of city CBD or shopping hub, however still bearable as the city free bus stop is just 200m away. Room is huge and sparkling clean. Bed is super comfort just that bathroom design is bit odd. The only setback is lack of a pool for a 4.5 star rating.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel. Great location.

Posted 23-May-2017 on Wotif
Pros: The friendly staff. The cleanliness. Reasonably priced drinks & food.
Location: Great proximity to bars & restaurants & the freeway. Excellent if you're at a concert at the Arena as it's straight across the road.
Just had our 4th visit to the hotel & look forward to many more. The staff always make us feel welcome. The rooms are spotless & the beds are super comfy with the bedding of a high quality giving you a great nights sleep. The breakfast buffet is excellent with a varied menu to suit all tastes.