Ratings based on 783 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Posted 24-Jul-2017
The room was super nice.. n the location of the hotel is very centralized
3 out of 5
Recommended
for Everyone
by A verified traveller from Perth WA

Posted 09-Jul-2017
Terrible bed, it was two singles on top of a queen bed base so there was a massive bump in the middle and very uncomfortable beds. Staff weren't very helpful, very judgemental, didn't tell us how to do things, just felt uncomfortable there and would not say it's 4.5 stars.
4 out of 5
Recommended
for Everyone
by A verified traveller from sydney

Great location central to everything

Posted 04-Jul-2017
Staff were extremely helpful, room was clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel close to facilities

Posted 01-Jul-2017
Very enjoyable stay and staff were very helpful at all times
4 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Great location and apartment but very cold

Posted 06-Jun-2017
Pros: Layout Service Location Cleanliness
Cons: Temperature of the units
Location: Central to the CBD and Elizabeth Quay
Great apartment layout and in the centre of the cbd, but the vent that was in the room meant that it was impossible for me to stay inside without placing the heater on almost maximum heating.
Comment from Hotel Management
11-Jul-2017 by Citadines Guest Service Team, Hotel Management
Dear Anne Thank for your review, pleased to know you did like the layout of the room and location. We are disappointed to learn that the vent caused you such discomfort. Our maintenance team has addressed this issue and we hope you will find everything suitable on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sunshine Coast QLD

Great location!

Posted 01-Jun-2017
Friendly staff. Hotel is close to public transport (CAT buses) great cafes and restaurants nearby.
Comment from Hotel Management
11-Jul-2017 by Citadines Guest Service Team, Hotel Management
Thanks for your review We love our Guests and trust you had a good time. We hope to welcome you back soon
3 out of 5
Recommended
for Everyone
by A verified traveller from Aus.

mattresses need replacing

Posted 27-Apr-2017 on Wotif
Lovely central to the city hotel. Room Was lovely and clean but the mattress was almost unsleepable. They really need to change them, our sleep was horrible and we woke up very unrested. Other than that it was good.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location to nearby restaurants and the city

Posted 27-Apr-2017 on Wotif
Would recommend this apartment as it has all the things you require to eat and stay. We also ordered a meal and that was good too.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, NSW

Nice hotel in the city

Posted 24-Apr-2017
A nice modern room but the bed not comfortable. We were there over the easter long weekend and found out the restaurant was closed.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 20-Apr-2017
Nice apartment central to town. A lot of bars and restaurants nearby and shopping streets. Close to Elizabeth quay.
Comment from Hotel Management
24-Apr-2017 by Ben, Hotel Management
Thanks for the great review, we look forward to your return. Regards, Ben.