Front of property

Reviews of Nam Keng Hotel

3 out of 5
Nam Keng Hotel
17 Cintra Street, Georgetown, George Town, Penang

Reviews

9.2

Wonderful

Rating 10 - Excellent. 169 out of 273 reviews" "
Rating 8 - Good. 93 out of 273 reviews" "
Rating 6 - Okay. 9 out of 273 reviews" "
Rating 4 - Poor. 2 out of 273 reviews" "
Rating 2 - Terrible. 0 out of 273 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nam Keng was a peaceful oasis in a very busy Georgetown area. We loved the morning breakfasts, the friendliness of the staff and the cleanliness of our room.
Stayed 4 nights in Jan 2024

10/10 Excellent

Sin Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
brilliant hotel - amazing interiors - great spot
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old world charm Great location
Stayed 5 nights in Oct 2023

10/10 Excellent

Vu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet heritage house located in the central of everywhere

8/10 Good

FONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Tahira

Stayed 2 nights in Jul 2023

10/10 Excellent

Yunli Wendy

Stayed 3 nights in May 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
For a small hotel it has lots of warm welcoming to it nice building and the staff was friendly and wonderful. We will come back again to this hotel.
Stayed 1 night in Jan 2023

10/10 Excellent

Ke Xin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior of the hotel has strong peranakan influence, making it a photo worthy place to rest and recharge. The staff are also friendly, warm and take pride in their work. However, there can be greater variety in the hotel breakfast selection
Stayed 3 nights in Nov 2022

10/10 Excellent

LEE WEI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, highly recommended. feel the heritage
Stayed 1 night in Oct 2022

8/10 Good

Pei De, Victor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Certainly a heritage style property, that's in the heart of Georgetown and minutes away from famous food and heritage streets. Amenities are basic, but still an overall comfortable stay
Stayed 3 nights in Sep 2022

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly staff!! 👍👍
Stayed 3 nights in Jul 2022

10/10 Excellent

yi wen

Liked: Staff & service, amenities, property conditions & facilities
Very comfortable and convenient boutique hotel. The staffs are very friendly too
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem of Find
Fantastic property in the middle of the historic bit / Chinatown. The place looks like it’s been newly refurbished to a high standard. The staff were super attentive and the location couldn’t be better.
Stayed 3 nights in Jul 2022

8/10 Good

Yuan Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique building
Stayed 1 night in Jun 2022

8/10 Good

Choy Hong

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Priya on 8 Jun 2022
Thank you :)

10/10 Excellent

Sabariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Priya on 8 Jun 2022
Thank you :)

10/10 Excellent

Azilahteh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the architecture of this hotel and the traditional feelings about it. The staffs are nice, they bought me my breakfast because of covid 19 and it was so pleasing. Enjoyed my stay here and will definitely repeat again.
Stayed 1 night in Jun 2020

6/10 Okay

Andrew

Liked: Cleanliness, room comfort
Was okay
Excellent location. No elevator which could be a problem for people with mobility issues or heavy luggage. Room safe didnt work and didnt get fixed during my stay. for the cost one might be able to find something better.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and the rooms are updated. Front counter staff is so nice. He made me enjoy the trip and appreciate the city. I visited 3 countries during this visit all staying 4 star + hotel. This is surprisingly the best!!!! (Versus Lotte hotel in korea and regal airport hotel in hk)
Stayed 2 nights in Nov 2019
Response from priya on 8 Jan 2020
thank you for your feedback

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property conveniently located to many attractions. Only complaint is it is near a pub so try getting room not facing the road.
Stayed 3 nights in Oct 2019

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Si Ann

Liked: Cleanliness, staff & service
Something need to be fixed ...
The hotel looks very nice & classic but the room furniture was so so , the shower head cover was missing , the safety lock at the door was broken , the chairs in the room are not comfortable ...
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and cozy hotel, with great location.
Stayed 1 night in Jul 2019
Response from Priya on 25 Jul 2019
Thank you for your feedback

10/10 Excellent

Reinice, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Very friendly staff. Service is fantastic. Room is clean and well maintained. Will definitely stay in this hotel again :)
Stayed 2 nights in Jul 2019
Response from Priya on 12 Jul 2019
Thank you for your feedback. Hope to see you again in future.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Priya on 12 Jul 2019
Thank you

8/10 Good

chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel in town
Room is clean n comfortable. Great location to move around. Very Friendly and helpful staff :)
Stayed 1 night in May 2019
Response from Priya on 12 Jun 2019
Thank you for your feedback. Hope you'll be staying wih us again.

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique intimacy
Very cute and perfectly Georgetown boutique hotel. Small and intimate with only ten or so rooms. Surrounded by the beautiful vintage architecture of the city and food!
Stayed 3 nights in May 2019
Response from Priya on 24 May 2019
Thank you for your feedback

10/10 Excellent

SALLY LIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍👍👍👍
My first trip to penang, was attract by it beautiful deco .Location of the hotel is great ,can enjoy local street food easily in Kimberly st .Hotel staff is friendly and helpful which make our stay unforgetable .
Stayed 2 nights in May 2019
Response from Priya on 8 May 2019
Thank you for your feedback

10/10 Excellent

SALLY LIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am loving it.
Hotel handsome india staff was very friend and he even let us extend our check out time as our flight is at late evening.Air-con in the room is strong even we adjust to the highest.Breakfast is simple but we got the chance to taste different local every morning.Location of this hotel is fantastic , Kimberley and Chulia street is just at the corner.Can hop on and off the free city bus C.A.T easily,with the help of grab ,our stay in penang is wonderful .
Stayed 2 nights in May 2019
Response from Priya on 8 May 2019
Thank you so much for your feedback. Hope you'll be staying with us again.

6/10 Okay

Vincent

Liked: Cleanliness, staff & service
Nonya hotel
Stayed 1 night in May 2019

10/10 Excellent

Chin Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Priya on 8 May 2019
Thank you for your stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Priya on 8 May 2019
Thank you for your stay

10/10 Excellent

Msms

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty near to tourist area. Went penang afew times with all different accommodations. This is pretty much heritage feeling good for photo taking. Comfort wise is there but living by the corridor is always noisy. Small room and small wash room. Overall a good place but will not try again. There's too much boutique hotels around.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not worth the stay
For sure not for biz as the internet is slow and breakfast starts at 8am. This is way below the usual 6am. After knowing my early departure, they prepared a miserable bread with jam and coffee, not even egg, yogurt, fruit, bacon.... It is ~ US1 worth for the RM 300 hotel per night stay. Not coming back. By the way, no parking, just a public road side that is available only after late night as the stretch could be parked by the pub goers.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delectable Stay
Extremely helpful and friendly staff. Great location to various sights and delicious eateries. Definitely recommend this boutique hotel to all!
Stayed 3 nights in Feb 2019
Response from Priya on 9 Mar 2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully restored hotel.
Beautiful old building , exceptionally well furnished and very clean and safe. Central to everything. Only a few rooms here so not noisy. .
Stayed 2 nights in Feb 2019
Response from Priya on 9 Mar 2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right in all the action. Able to walk to most places in Georgetown. Slight niggle was the WiFi was poor but we coped.
Stayed 5 nights in Jan 2019
Response from Priya on 2 Feb 2019
Thank you for your feedback

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location was great and the room was satisfactory.
Stayed 1 night in Jan 2019
Response from Priya on 2 Feb 2019
Thank you for your feedback

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Spotlessly clean, very friendly staff and ideal location
Stayed 3 nights in Jan 2019
Response from Priya on 10 Jan 2019
Thank you for your feedback. Hope you'll be staying with again in future.

10/10 Excellent

Noor Amizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay but slow internet connections.
Stayed 3 nights in Dec 2018
Response from Priya on 10 Jan 2019
Thank you for your feedback. We will workout to solve this problem.

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property & service
Amazing service from the staff from check-in, throughout our stay, and to check-out. Historically restored townhouses with modern amenities and comfortable rooms. Superbly maintained and quiet for being right in the middle of George Town. Location was central and within walking distances to multiple attractions. Highly recommended hotel for those looking to experience old world charm with comfort and friendly service.
Stayed 2 nights in Dec 2018
Response from Priya on 10 Jan 2019
Thank you very for your feedback. Hope you'll staying with us again in future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Priya on 10 Jan 2019
Thank you for your feedback.

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff!
Stayed 3 nights in Dec 2018
Response from Priya on 10 Jan 2019
Thank you for your feedback. Hope you'll staying with us in future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Bad wifi connection.
Stayed 3 nights in Dec 2018
Response from Priya on 10 Jan 2019
Thank you for your feedback. We will workout on the wifi matter.

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and friendly, room is comfortable and pretty. A very enjoyable experience staying in a heritage shophouse.
Stayed 2 nights in Nov 2018
Response from Priya on 4 Dec 2018
Thank you for your feedback.

8/10 Good

Wendy, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, friendly and hardworking staff to make our stay comfortable
Stayed 4 nights in Nov 2018
Response from Priya on 4 Dec 2018
Thank you for your feedback