Featured Image
1/58 Featured Image Featured image 1 of 58

Get an overview of this hotelFamily-friendly Penang hotel in Georgetown, near Leong San Tong Khoo Kongsi



This family-friendly Penang hotel is located in a shopping district, within a 5-minute walk of KOMTAR, 1st Avenue Mall, and Prangin Mall.

Hotel Features

This hotel features a restaurant, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free beach shuttle, and a free manager's reception. Additionally, a 24-hour health club, a sauna, and a conference center are onsite.

Room Amenities

All 443 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Guests will also find free wired Internet, satellite TV, and pillow menus.

Renovations & Closures

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, Hotel Jen Penang By Shangri-La provides a 24-hour health club and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center, limo/town car service, and meeting rooms. 8 meeting rooms are available. This family-friendly hotel also offers spa services, tour/ticket assistance, and multilingual staff. Complimentary self parking is available on site.

Hotel Jen Penang By Shangri-La has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 443 
  • Number of floors - 17 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Business center 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour health club 
  • Free beach shuttle 
  • Gift shops or newsstand 
  • Hair salon 
  • Designated smoking areas (fines apply) 
  • Designated smoking areas 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Computer station 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Meeting rooms 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Year Built 1986 
  • Conference center 
  • Number of meeting rooms - 8 
  • Free reception 
  • Sauna 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Steam room 
  • Children's pool 
  • Outdoor pool 
  • Television in common areas 
  • Wedding services 
  • Free wired high-speed Internet 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Miniature golf on site  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking

Room Amenities

  • Premium TV channels 
  • Air conditioning 
  • Phone 
  • Free bottled water 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • In-room childcare (surcharge) 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Private bathroom 
  • In-room massage available 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Iron/ironing board 
  • In-room safe 
  • Free wired high-speed Internet 
  • Down comforter 
  • Pillow menu 

Where to Eat

A complimentary manager's reception is offered each day.

The Islander - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Lobby Lounge - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

The Bar - Onsite bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site 

Spa Services

  • Hot stone massage 
  • Sports massage 
  • Massages 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-out time is noon

Payment types


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No pets or service animals allowed


You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: MYR 3 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MYR 53 for adults and MYR 28 for children (approximately)
  • Airport shuttle fee: MYR 85 per vehicle (roundtrip)
  • Rollaway bed fee: MYR 233.20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Traders
  • Hotel Traders Penang
  • Penang Hotel Traders
  • Penang Traders
  • Penang Traders Hotel
  • Traders Hotel Penang
  • Traders Penang
  • Traders Penang Hotel
  • Hotel Jen Penang
  • Jen Penang
  • Traders Hotel Georgetown
  • Hotel Jen Penang George Town

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Chauffeur Drive Package

Book a 2-night minimum stay in a "Chauffeur Drive Package" rate category for travel now - December 31, 2016 and receive the following:

  • Daily buffet breakfast for up to 2 at The Islander Restaurant
  • 4 hours of chauffeur service per stay within Penang Island (available between 7 AM-7 PM only)
  • 20% discount on hotel food and beverage purchases (except at The Bar)
  • Late check-out until 4 PM, subject to availability
  • Free scheduled shuttle service to Batu Ferringhi
Must book a "Chauffeur Drive Package" to receive benefit. 2-night minimum stay required. Details available at check-in. Additional guests subject to additional hotel charges. Guests must reserve chauffeur service by contacting the property at least 72 hours in advance of the desired travel time, using the contact information on the booking confirmation. Chauffeur service will start/end at Hotel Jen Penang. Chauffer service cannot be rescheduled should guest fail to cancel booking or miss the scheduled pick-up time. Chauffeur service provided by third party suppliers. Hotel Jen Penang not responsible for acts or omissions of such suppliers, nor for any deficiency in the facilities and services offered. No refunds for any unused portion of package. Offer not valid with groups/conventions and may not be combined with other promotional offers. Offer subject to availability. Offer subject to availability. Promotional blackout periods may apply. Other restrictions may apply.

Weekend Special - 25% Massage Discount

Book a stay in a "Weekend Special-25% Massage Discount" rate category for weekend travel now - December 31, 2016 and receive the following:

  • Free buffet breakfast at The Islander for 1 or 2 guest (depending on single or double occupancy)
  • 20% discount on food and beverage services (except at The Bar)
  • 25% discount for massage at Health Club
  • Free late check-out until 4 PM (subject to availability)
  • Free scheduled shuttle service to Batu Ferringhi
Details available at check-in.Valid for Friday, Saturday, and Sunday night stays. Surcharge applies for triple occupancy. Taxes and gratuity may not be included. No refunds for any unused portion of offer. This promotion does not apply to groups and cannot be combined with any other offers. Offer is subject to availability and blackout dates may apply. Other restrictions may apply.

Sorry, we seem to have had an issue loading our review content. Try again?