Get an overview of this hotelBeachfront family resort with child-friendly facilities


Deluxe beach resort

Located on Batu Feringgi Beach, about 15 km (9 miles) from town, this family-friendly resort is 20 minutes away from George Town, a UNESCO world heritage site, near National Park and Night Market. The resort is a 45-minute taxi drive from Penang International Airport.

Recreation and sports

The resort offers recreational activities for all ages, including child-friendly facilities such as the Adventure Zone Family Entertainment Center with a Kid's Club, as well as 2 outdoor pools, a children's pool, and 3 tennis courts.

Space, cable TVs

The 387 spacious guestrooms come with free WiFi, and guests can stay refreshed thanks to the compact refrigerator and coffee/tea maker. Perks includes cable LCD TVs, bathrobes, and slippers. Some rooms have balconies.

Hotel Amenities

Hotel Amenities

What to expect: Whirring ceiling fans and large open spaces give the lobby an immediate resort feel. Sun-kissed guests in beachwear loiter around the lobby area, some taking time to read in the lounge.

Facilities: Two large lagoon pools and one children's pool with a slide take center stage at the resort. The Adventure Zone is an air-conditioned family entertainment facility for children and adults that includes drop slides, play equipment, game zone, and snack counter and cafe. The resort also offers babysitting services, a fitness facility, and free parking.

Manicures, pedicures, massages, body treatments, and various hair-styling services are available at the spa/salon. Massages on the beach are available on request. A small shopping area includes an art gallery and souvenir shop-cum-tailor, where outfits can be tailored within three days. A laundry facility with washers and dryers is open for guest use.

Internet access: Public areas, including some restaurants, lobby, function rooms, garden, and pool areas, have wireless Internet access.

Conference/function room(s): The hotel has one 335-square-meter (3,605-square-foot) ballroom for up to 400 people, and four other function rooms of varying sizes, from 58 square meters (624 square feet) to 133 square meters (1,431 square feet). Audiovisual equipment includes an LCD projector, microphone, overhead projector, laser pointer, CD player, and DVD player.

Insider tip: The streets immediately outside the hotel come alive in the late evening with night-market stalls hawking souvenir items, electronic goods, and clothing. Also across the street is a 24-hour convenience store where guests can stock up on drinks and snacks to fill guestroom refrigerators.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Number of floors - 7 
  • Number of bars/lounges - 2 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free shopping center shuttle 
  • Arcade/game room 
  • Gift shops or newsstand 
  • Hair salon 
  • Waterslide 
  • Number of outdoor pools - 2 
  • Designated smoking areas 
  • Pool umbrellas 
  • Billiards or pool table 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Computer station 
  • Total number of rooms - 387 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Meeting rooms 
  • Multilingual staff 
  • Picnic area 
  • Poolside bar 
  • Beach bar 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Pool sun loungers 
  • Free parking nearby 
  • Free self parking 
  • Conference center 
  • Outdoor tennis courts 3 
  • Snack bar/deli 
  • Number of meeting rooms - 4 
  • Year Built 1980 
  • Free area shuttle 
  • Number of restaurants - 2 
  • Shopping on site 
  • Children's pool 
  • Television in common areas 
  • Wedding services 
  • Health club 
  • Garden 
  • Spa services on site 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Waterslide  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Area shuttle (complimentary)  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  
  • DVD player  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking, Free parking nearby

Room Amenities

  • Premium TV channels 
  • DVD player 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Climate control 
  • Access via exterior corridors 
  • Blackout drapes/curtains 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Deep soaking bathtub 
  • Slippers 
  • In-room childcare (surcharge) 
  • Cable TV service 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Rollaway/extra beds available 
  • Free WiFi 
  • Room service (24 hours) 
  • Pillow menu 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary buffet breakfast is provided each morning.

Garden Cafe - Casual café on lobby floor. Unenclosed dining area cooled by ceiling fans. Views of garden, pool, and sea. Rattan furnishings with floral upholstery. Serves buffet breakfast and à la carte menu of Western and local cuisine for lunch and dinner; occasional buffets on selected nights during off-peak season (nightly during peak season).

Sigi's Bar and Grill On The Beach - A family-style restaurant. Themed buffets include barbecues, seafood, and healthy salads as well as a variety of local Asian dishes. Restaurant offers tasty children's menu. Alfresco dining on the Batu Feringgi beach. Colorful tablecloths, bright blue chairs and brightly colored hand-painted crockery create a cheerful atmosphere. Band from lounge plays 6 days a night. Open for lunch and dinners.

Nearby Things to Do

Golden Sands Resort by Shangri-La features the Adventure Zone, a 10,300-square-foot indoor family entertainment center with drop slides, modular play equipment, and a game zone.

The recreation area features 2 irregularly shaped swimming pools that face the beach, a small children's pool with a slide, and a 20-seat jetted pool. Pool games are occasionally organized for guests.

The resort's ground floor fitness center is approximately 50 sq meters (538 sq feet) and has 2 treadmills, a step machine, a rowing machine, 2 bicycles, and a free-weights area. Open from early morning till late night.

Other recreational facilities include 3 tennis courts, La Petanque (French bocce) court, and a Par 3 Pitch and Putt Golf Course.

  • Hiking/biking trails nearby 
  • Ecotours on site 
  • Golf lessons on site 
  • Playground on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Beach volleyball on site 
  • Boat tours nearby 

Spa Services

  • Reflexology 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Cool Lounge


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Noise-free rooms not guaranteed


You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: MYR 3 per accommodation, per night
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

A resort fee is included in the total price displayed. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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