Get an overview of this hotelAdults-only Chinatown hotel in Georgetown, walk to Camera Museum

Collecting Nectar Points

Popular property highlights

Free breakfast
Free WiFi
Laundry facilities
Concierge services


Located in Georgetown, this hotel is within a 10-minute walk of Loo Pun Hong and Camera Museum. Leong San Tong Khoo Kongsi and Pinang Peranakan Mansion are also within 15 minutes.

Hotel features

Along with a coffee shop/café, this hotel has coffee/tea in a common area and concierge services. Free full breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, limo/town car service and express check-in are on-site.

Room amenities

All rooms are individually decorated and offer free WiFi and free bottled water. Other amenities available to guests include coffee/tea makers, ceiling fans and showers.

Hotel Amenities

Hotel Amenities

The hotel offers a coffee shop/café. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. For a surcharge, the property provides a shuttle from the hotel to the airport (available 24 hours) and a beach shuttle. This Edwardian hotel also offers tour or ticket assistance, multilingual staff and a garden. Concierge services, limo/town car service and wedding services can be provided.

Cintra Heritage House has designated areas for smoking.

  • Express check-in 
  • Ferry terminal shuttle (surcharge) 
  • Coffee/tea in common areas 
  • Designated smoking areas (fines apply) 
  • Shopping center shuttle (surcharge) 
  • Beach shuttle (surcharge) 
  • Front desk (limited hours) 
  • Free breakfast 
  • Tours/ticket assistance 
  • Year Built 1920 
  • Express check-out 
  • Coffee shop or café 
  • Free WiFi 
  • Dry cleaning/laundry service 
  • Free wired Internet 
  • Limo or Town Car service available 
  • Area shuttle (surcharge) 
  • Luggage storage 
  • Airport transportation - drop-off (surcharge) 
  • Train station pickup (surcharge) 
  • Concierge services 
  • Designated smoking areas 
  • Total number of rooms - 13 
  • Television in common areas 
  • Number of floors - 1 
  • Wedding services 
  • Number of buildings/towers - 4 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Room Amenities

  • Air conditioning 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Ceiling fan 
  • Free bottled water 
  • Bidet 
  • Shower only 
  • Hair dryer (on request) 
  • Free WiFi 
  • Individually furnished 
  • Individually decorated 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary full breakfast is served each morning between 7 AM and 10:30 AM.

Nearby Things to Do

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Water skiing nearby 
  • Ecotours nearby 
  • Boat tours nearby 
  • Parasailing nearby 
  • Hiking/biking trails nearby 
  • Kayaking nearby 
  • Scooter/moped rentals nearby 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at 11:30 PM

Minimum check-in age is 16

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details.
Per the hotel’s policy, only paying guests are allowed in private areas of the property.


Check-out time is noon

Payment types

Children and extra beds

  • Children 16 and younger are not allowed at this adults-only property. All guests older than 16 are welcome.
  • Rollaway/extra beds are available for MYR 50.00 per night.
  • Cribs (infant beds) are not available.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Minimum guest age is 16
Caters to adults only


You'll be asked to pay the following charges at the property:
  • Cash deposit: MYR50.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Airport shuttle fee: MYR60.00 per vehicle
  • Early check-in fee: MYR30.00
  • Late check-out fee: MYR30.00
  • Rollaway bed fee: MYR50.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Cintra Heritage House Hotel Penang
  • Cintra Heritage House Hotel
  • Cintra Heritage House Penang
  • Cintra Heritage House
  • Cintra Heritage House Penang/George Town

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Guests under 16 years old are not permitted at this adults-only property. Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Alcohol is not served at this property.

Sorry, we seem to have had an issue loading our review content. Try again?

Top Positive Review

Top Positive Review

Top Critical Review