Reception staff, especially 2 ladies, degusting. Zero customer service, could not manage to say hello/bye, more concerned about playing with a phone and watching videos then acknowledging customers. Even at the check-out could not manage to say anything/refused to assist with retrieving luggage from the office .
You have to ask for sauna/steam room to be turned on, it does not work. Water pressure drops out to 0 occasionally and you can't have a shower. Gym, if you can call it that, have one bar and couple of weights. Pool was Ok, although the surrounding area have some sort of discharge/smells bad. Cleaning staff was good, punctual and did their job properly. It was a quite room where I stayed (not facing pool).
Due to a horrible customer service at the reception, I will not be coming back to this place.