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Mercure Pattaya

Photo gallery for Mercure Pattaya

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from Room

Overview of Mercure Pattaya

UNESCO Sustainable Property

Mercure Pattaya

3.5 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
484 Moo 10, Pattaya Second Road Soi 15, Pattaya, Chonburi, 20150

Explore the area

  • Popular LocationPattaya Beach Road5 min walk
  • Popular LocationPattaya Beach5 min walk
  • Popular LocationWalking Street10 min walk
  • AirportUtapao (UTP-Utapao Intl.)47 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Fri, 22 Jan - Thu, 30 Sep.

About this area

Pattaya

Located in Pattaya's Central Pattaya neighbourhood, Mercure Pattaya is in the business district and near the beach. Central Festival Pattaya and Walking Street are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pattaya Beach and Jomtien Beach. Travelling with kids? Don't miss Pattaya Beach Road and Mini Siam. With scuba diving, snorkelling and waterskiing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Ripley's Believe It or Not - 4 min walk
  • Pattaya Beach Road - 5 min walk
  • Pattaya Beach - 5 min walk
  • Royal Garden Plaza - 7 min walk
  • Walking Street - 10 min walk

Getting around

  • Pattaya Station - 10 min drive
  • Suvarnabhumi International Airport (BKK) - 75 min drive

Restaurants

  • M Cafe — 1 min walk
  • Rays Place — 1 min walk
  • Sunset Lounge - 2 min walk
  • Dicey Reily Irish Pub - 3 min walk
  • The Londoner - 3 min walk

About this property

Mercure Pattaya

Family-friendly Pattaya hotel in Central Pattaya, walk to Pattaya Beach
2 restaurants, an outdoor pool and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 247 rooms provide conveniences such as sofa beds and fridges, plus in-room free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include balconies, 24-hour room service and minibars.
Mercure Pattaya offers 247 forms of accommodation with minibars and a safe. Rooms open to balconies. This accommodation is furnished with double sofa beds and desks. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Pattaya hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include sports massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 390 for adults and THB 195 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Thai

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Mobile key entry
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 22 January 2021 to 30 September 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 800 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 1000 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 390 for adults and THB 195 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mercure Hotel Pattaya
Mercure Pattaya
Pattaya Mercure
Accor Hotel Pattaya
Mercure Pattaya Hotel
Mercure Pattaya
Mercure Hotel Pattaya
Mercure Pattaya Hotel
Mercure Pattaya Pattaya
Mercure Pattaya Hotel Pattaya

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 83 out of 360 reviews
5 - Excellent 23%
Rating 4 - Good. 178 out of 360 reviews
4 - Good 49%
Rating 3 - Okay. 69 out of 360 reviews
3 - Okay 19%
Rating 2 - Poor. 23 out of 360 reviews
2 - Poor 6%
Rating 1 - Terrible. 7 out of 360 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.1/5

Staff & service

3.4/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to all shopping and entertainment areas. Very close to Beach and transport facilities.
Stayed 11 nights in Feb 2020

2/5 Poor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property has plenty of amenities/space to offer for kids
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big hotel, immense pool, good value.
The hotel is tucked in behind The Avenue shopping-center, so it feels a bit out-of-the-way, but it's still convenient. My room (723) was nice and big, with a balcony and a view that included a glimpse of Bangkok Bay. It had ample storage for my luggage, clothes, and "stuff" (important because I'm a scuba-diver, and bring my own gear). I could have used some brighter lights, though, and a room on a lower floor might have had better water pressure for the shower. It was interesting that the bathroom was on the outside wall, next to the balcony, but that was a great help when I had to rinse and dry my scuba-gear after my dives; I didn't have to carry dripping gear the length of the room. The swimming pool is IMMENSE, and there's a play area for the kids by the shallow area (bottom right in their pool picture) that includes a big sandy-beach sandbox. Their dining room has a buffet breakfast, but I didn't find it all that great a value at 390 baht (I didn't get it included with my room). It was a nice place to stay, comfortable and convenient, and I'll stay there the next time I'm in Pattaya.
Stayed 7 nights in Jan 2020

4/5 Good

Travelled with family
Liked: Staff & service
Friendly Staffs, Spacious Room, Near Shopping Mall and restaurants, Breakfast is fine
Stayed 2 nights in Feb 2020

3/5 Okay

Liked: Cleanliness, staff & service
Balcony on the corner suites has a very narrow area to get to the seating area so if you suffer from vertigo you cannot use it on the higher floors. Wifi speeds were the worst I have encountered in any hotel I have stayed in. Bathroom and shower area in these suites is very small.
Stayed 5 nights in Jan 2020