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Reviews of Caesar Palace Hotel

4 out of 5
Caesar Palace Hotel
176 Moo 10 Pattaya 2nd Road, Nongprue, Banglamung, Pattaya, Chonburi

Reviews

7.0

Good

Rating 10 - Excellent. 26 out of 110 reviews" "
Rating 8 - Good. 33 out of 110 reviews" "
Rating 6 - Okay. 33 out of 110 reviews" "
Rating 4 - Poor. 6 out of 110 reviews" "
Rating 2 - Terrible. 12 out of 110 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable accommodation at a reasonable rate. Excellent staff and service.
Stayed 22 nights in Jan 2024

6/10 Okay

Vinicius, Singapore

Disliked: Amenities, property conditions & facilities
This property is outdated For budget traveller is still.acceptable.
Stayed 2 nights in Jan 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

Corey

Stayed 4 nights in Dec 2023

10/10 Excellent

Bent

Stayed 7 nights in Dec 2023

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very good for sure I will be back again
Stayed 7 nights in Nov 2023

10/10 Excellent

John

Stayed 3 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here many times convenient for shops and restaurants good value
Stayed 3 nights in Oct 2023

10/10 Excellent

Kenneth Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & friendly staff
Visiting places nearby & hotel staff friendly
Stayed 5 nights in Sep 2023
Response from Caesar Palace Hotel on 28 Sept 2023
Dear Guest,Thank you for your kind feedback and delighted that you enjoyed your stay with us.We’re look forward to welcoming you and as sure you of our service at all time.Best regards,

6/10 Okay

Veerachai

Business traveller
My lunch experience at this hotel was deplorable. It was a buffet which the hotel kitchen refused to refill. All the meats were gone by the time I got to the food line. I come to find out that I was not the only one suffering as others were too intimidated as ask for meat (squids, chicken, etc.). Only after I demonstrated that I can only eat rice with fish sauce then staff hurried to bring out more meat. This is unacceptable dining.
Stayed 2 nights in Aug 2023

10/10 Excellent

Peter, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stay at caesars for just 1 night. I was booked to stay 8 days. My Mother was taken to Hospital very ill in UK. Caesars Place did not have international phones. I needed to check up on my Mother every day. What I saw of hotel. I thought it was very clean. Staff were very nice. Breakfast was great. If it had not been for my Mother illness I would have stayed all 8 days.
Stayed 8 nights in Jun 2023

6/10 Okay

Koufan

Disliked: Property conditions & facilities
Old building, old rooms, shower curtain has molds, and air conditioning not cold.
Stayed 6 nights in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jan 2023

10/10 Excellent

Nopamas, Gig Harbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best value for money I’ve found in Pattaya and I’ve been coming for decades. The location is perfect across the road from Central Festival Shopping Mall which is on the beach. Most of all I really appreciate the staff who treated me like a friend, not a customer. Big room, clean, firm mattress as I requested. Lacked nothing.
Stayed 14 nights in May 2022
Response from Caesar palace Hotel on 12 Jun 2022
Dear Guest, Thank you for your kind feedback and delighted that you enjoyed your stay with us. We're look forward to welcoming you and,as sure you of our service at all time.

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
3 night stay we arived late evening staff very helpful. Room very good & clean. Shower very good
Stayed 3 nights in Jan 2020
Response from Caesar Palace Hotel on 9 Mar 2020
Dear Guest, Thank you for your kind feedback and delighted that you enjoyed your stay with us. We’re look forward to welcoming you and as sure you of our service at all time.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
IT WOULD HAVE BEEN BETTER IF THERE WAS TISSUES IN THE ROOM. ALSO MANY COFFEE AND MILK BUT ONLY ONE SUGAR. IT DID NOT SPOIL MY STAY I WILL GO BACK.
Stayed 1 night in Dec 2019

6/10 Okay

Hine, Finland

Travelled with family
Liked: Cleanliness, staff & service
Hotel is quite old, nicely in downtown tough. Quite noisy because near by bar area and next door construction site.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 8 nights in Nov 2019

8/10 Good

jon

Liked: Cleanliness, staff & service
Caesar
Internett Very bad
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They where very helpful! Specially when we wanted to change rooms they helped right away with this issue. The entire staff was always friendly and always had a smile.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Good location and friendly staff. Clean & service was good
Stayed 2 nights in Sep 2019

6/10 Okay

Wayne

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Not really a Palace but ok
The room was ok but a little old fashion. There was a lamp bulb not working above the shower so the room was poorly lit. The swimming pool area was nice but was shaded from the sun very early in the day. The maids were great and cleaned the room every day.
Stayed 22 nights in Jan 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Nice entrance. Room abit old but acceptable. Bathroom average
Stayed 1 night in Dec 2018

6/10 Okay

Craig

Disliked: Room comfort
The hotel is a average hotel but is nice but starting to get old needs a refurbishment it was clean the pool area needs all refurbishment food was ok and reasonable cheap but I don't like the 10% service charge and the tax they dint say thus on the menu in large writing small print at the bottom nothing really good about this hotel only the location
Stayed 4 nights in Dec 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They charged 200 Bath for Break fast every day and visitors charging 500 Bath I feel it's a professional cheering
Stayed 4 nights in Nov 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel with great pool
Nice hotel with good pool and restaurant. Reasonable prices.
Stayed 2 nights in Sep 2018

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Property conditions & facilities
Living in the 70's
It was ok. It's old and run down. Lobby area still ok. But very 70's. Decore in rooms very 70's. So I would expect prices to be cheaper than I paid. All outdoor exterior very run down too. Doesn't feel pleasant to stay.

4/10 Poor

Jason K

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Didn't get the room I booked and rubbish TV channels. Had to ask for room to be cleaned. Definitely would not stay again.
Stayed 3 nights in Oct 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is average in nature, and close to beach
When we checked in, the room A/C is not working.. After the maintenance checked it out for about 30 mins and still not working.. They finally moved us to other room..After, checked out and I requested a receipt and refused to give me one or perhaps they can't understand me, they only knew very little English...

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid this hotel
If you have any friends to visit they have to stay in the lobby or you have to pay 500 baht to come to your room... also you have to pay extra for wifi.. very old

8/10 Good

Mr M

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Mudassar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Talal

Disliked: Cleanliness, property conditions & facilities, room comfort
Shower is disaster, room cleaning been okay, but the room smells very old

10/10 Excellent

Miroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good hotel and good location for thi money
Response from General Manager on 4 Jan 2017
Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

8/10 Good

Verified traveller

Disliked: Property conditions & facilities, room comfort
Shopping hub
The hotel location is the best n gets 10/10,just opposite to central festival mall n not far from walking street as well,hotel is not so good ,room small n evn pool not so well,staff is okay ,in n all paradise for shopping lovers

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy loud music from bar next door.
We booked the nice room and paid extra. When we got to the hotel we were given the room near the bar next door. At 1:00 a.m. we went to the front desk and asked to move to another room due to the loud music. We moved to the tower room, very small and old, (2 stars only). In the morning we asked to move to the upgraded room that we paid for. We changed rooms again to a room by the pool side. 2 nights out of the 6 nights we could not sleep, the bar has a live band with 4 large speakers until 3:00 a.m. Breakfast was average.

2/10 Terrible

Saad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
Horrible staff and even more horrible rooms. I paid for a superior suite, on arrival they claimed they only had one room left in the whole hotel and that was a twin. The filthiest room I have ever stayed in the bath had stains which could have easily been washed, rude staff, no way this is an international level 4 star hotel it doesn't even come close.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good looking hotel.
No English channels on the television, very disappointing. Plus points very close to nightlife.

6/10 Okay

Verified traveller

Liked: Cleanliness
Trip in pattaya
I stayed one night at this hotel. Location is very great because it's just opposite with Central Festival Pattaya. So, you can walk for shopping by 5 min from hotel. Room is quite clean but air condition is too hot.

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No free wifi in room ment to have a double room got 2 singles

8/10 Good

Hossam, London

Liked: Cleanliness, staff & service, room comfort
Very good hotel
Was a decent hotel for the price paid. Excellent locatiion right in the center of everything

6/10 Okay

Kosit

Disliked: Cleanliness

2/10 Terrible

Chelsea, Laguna, Phiippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We paid for the hotel in full, well before the trip, on Expedia. When we checked in, they asked for the "voucher" from a travel agency. We showed them the receipt from Expedia. Finally, they gave in and let us move in. When we checked out, they dallied for 30 minutes over our situation, again thinking we hadn't paid the bill. We almost missed our scheduled ride to the airport. WiFi connection was way too expensive. Most hotels there have free WiFi. Housekeeping didn't change bedsheets well enough. Breakfast menu became monotonous. Needs some variety. Cable TV with only 7 channels!

8/10 Good

Mikko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

8/10 Good

Olov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023