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Reviews of Mood Hotel Pattaya

3 out of 5
Mood Hotel Pattaya
115/11 Moo 9 Pattaya Beach Road, Pattaya, Chonburi

Reviews

7.4

Good

Rating 10 - Excellent. 171 out of 713 reviews" "
Rating 8 - Good. 289 out of 713 reviews" "
Rating 6 - Okay. 136 out of 713 reviews" "
Rating 4 - Poor. 79 out of 713 reviews" "
Rating 2 - Terrible. 38 out of 713 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

david

Stayed 1 night in Jan 2024

10/10 Excellent

Rojjanawan, New York

Stayed 1 night in Jan 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, small(ish) room, and a bit loud for my taste, but all in all a great value for location.
Stayed 2 nights in Nov 2023

6/10 Okay

Skookum

Liked: Staff & service, amenities, property conditions & facilities
I stayed a total of three weeks at this hotel. After 12 days the M room which was okay, was no longer available. This room was claustrophobic and I actually had anxiety and uncomfortable stress from being in such a small room. You had to shimmy your feet to even move along the bed. It’s so small that thee was no where to put your bags or hang clothes. The staff were helpful and courteous.
Stayed 12 nights in Sep 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mellow yellow
Rooms were very clean, maid service was exceptional, front desk did everything that could be expected and more. Overall it was a decent experience. Location is quiet good, close to big c and the beach, if your looking for an affordable , base location then this could be it.
Stayed 6 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Only negative was the room was very small. Shower next to bed was strange, could’ve used a closet or at least an armoire.
Stayed 4 nights in Sep 2023

8/10 Good

Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is excellent, price is good.
Stayed 2 nights in Aug 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms
Rooms very small
Stayed 1 night in Aug 2023
Response from Mood Hotel Pattaya on 5 Sept 2023
Thank you so much for staying at Mood Hotel and sharing such a wonderful experience. We are pleased to hear that you find satisfaction during your stay with us. We look forward to the pleasure of welcoming you back in the near future.Keep good vibes, stay at Mood Hotel Pattaya

10/10 Excellent

Levent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and helpful. Room is clean but a little small. I enjoyed that hotel
Stayed 14 nights in Jun 2023
Response from Mood Hotel Team on 20 Jul 2023
Thank you so much for staying at Mood Hotel and sharing such a wonderful experience. We are pleased to hear that you find satisfaction during your stay with us. We look forward to the pleasure of welcoming you back in the near future.Keep good vibes, stay at Mood Hotel Pattaya

10/10 Excellent

Thanh Dien

Liked: Cleanliness, staff & service
Good service
Stayed 3 nights in May 2023
Response from Mood Hotel Team on 20 Jul 2023
Thank you so much for staying at Mood Hotel and sharing such a wonderful experience. We are pleased to hear that you find satisfaction during your stay with us. We look forward to the pleasure of welcoming you back in the near future.Keep good vibes, stay at Mood Hotel Pattaya

10/10 Excellent

Waliullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2023

10/10 Excellent

wei cheong allan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
clean and quiet room, allows for a good night rest after a long day at work.
Stayed 5 nights in Mar 2023

10/10 Excellent

wei cheong allan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable priced hotel for a business trip or short shopping trip to Pattaya
Stayed 6 nights in Jan 2023

6/10 Okay

Madriel

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
房間灰塵很多 開冷氣有煙味 連續住房但衛生紙不會每天補 每天都要跟櫃檯要 晚上睡覺有些微遠處的pub音樂聲
Stayed 5 nights in Jan 2023

6/10 Okay

teeranute

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2023

6/10 Okay

Pedro, Aston

Liked: Cleanliness, staff & service, property conditions & facilities
good location.smaller room. NO Cable. No english stations

8/10 Good

PAUL

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Majed

Stayed 1 night in Dec 2022

6/10 Okay

Surat

Travelled with family
Liked: Cleanliness, staff & service
All is good but only something in the ceiling makes noise.It sound like motor running on an off. My rooms no. is ending with 19 on the 4th floor. please go and chenk.
Stayed 1 night in Dec 2022

4/10 Poor

Brandon

Travelled with group
Disliked: Amenities, property conditions & facilities
Swim under Reno

2/10 Terrible

Anwar., North Andover

Liked: Cleanliness, staff & service
There no counter service available after 5pm for checkin. There is different hotel down the street are authorized for check in.
Stayed 1 night in Nov 2022

10/10 Excellent

wei cheong allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat, tidy and clean room, throughout my 7 days stay. value for money.

10/10 Excellent

Tac Sau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything look good, but sometimes no reception. So yes hard to ask for help
Stayed 8 nights in Oct 2022

6/10 Okay

Verified traveller

Stay was ok but no tea and coffee in room as other hotels do have as a complimentary and drinking hot water not available
Stayed 3 nights in Jul 2022

8/10 Good

parham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Jul 2022

8/10 Good

Koon Hang Tony

Stayed 5 nights in Jun 2022

8/10 Good

Koon Hang Tony

Stayed 4 nights in Jun 2022

10/10 Excellent

Koon Hang Tony

Stayed 1 night in Jun 2022

8/10 Good

William

Stayed 4 nights in Apr 2022

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room very small
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
fair hotel, service and room but breakfast is good
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Gelek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location
Great stay and amazing location.
Stayed 2 nights in Jan 2020
Response from Jordan Chong on 27 Feb 2020
Dear Khun Gelek, Thank you for staying with us recently and for taking the time to share your review with others. The team and I truly appreciate your kindness for rated us a perfect score. We look forward to welcoming you back again for yet another perfect stay. Warm regards, Jordan Chong General Manager

10/10 Excellent

Franco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What can you say we just had a fantastic time
Stayed 9 nights in Jan 2020
Response from Jordan Chong on 2 Feb 2020
Dear Khun Franco, Thank you for staying with us recently and for taking the time to share your review with others. The team and I truly appreciate your kindness for rated us a perfect score and we look forward to welcoming you back again in the near future for yet another perfect stay. Warm regards, Jordan Chong General Manager

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2020
Response from Jordan Chong on 28 Jan 2020
Thank you for staying with us recently and for taking the time to rate our hotel standard. We look forward to hosting your stay once again in the near future and continue to exceed your expectations. Warm regards, Jordan Chong general Manager

10/10 Excellent

Nagy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and very friendly staff will always come back
Stayed 2 nights in Jan 2020
Response from Jordan Chong on 12 Jan 2020
Dear Khun Nagy, Thank you for staying with us recently and for taking the time to share your experience with other users. I am delighted you were pleased with our hospitality and we look forward to welcoming you back again for yet another perfect stay. Warm regards, Jordan Chong General Manager

10/10 Excellent

Chi Keung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and conformable
Stayed 2 nights in Dec 2019
Response from Jordan Chong on 12 Jan 2020
Dear Khun Chi Keung, Thank you for staying with us recently and for taking the time to share your experience with other users. I am delighted you were pleased with our hospitality and we look forward to welcoming you back again for yet another perfect stay. Warm regards, Jordan Chong General Manager

10/10 Excellent

TJAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Jordan Chong on 29 Dec 2019
Dear Khun Tjai, Thank you for staying with us recently and for taking the time to rate our service. The team and I truly appreciate your kindness for rated us a perfect score and we look forward to welcoming you back again in the near future for yet another perfect stay. Warm regards, Jordan Chong General Manager

8/10 Good

SENAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn't any table or chair in my room which was kind of awkward plus the hotel didn't provide any toothbrush or toothpaste which are common necessities
Stayed 2 nights in Dec 2019
Response from Jordan Chong on 22 Dec 2019
Dear Khun Senan, Thank you for staying with us recently and for taking the time to share your review with others. I am delighted that you were pleased with our service overall, and I do apologize for any inconvenience caused. Toothbrush we do not set up in the room due to most guest has their own, however we do provide upon request. I look forward to you returning again in the near future and continue to exceed your expectations. Warm regards, Jordan Chong General Manager

6/10 Okay

Antony

Liked: Cleanliness, property conditions & facilities, room comfort
It was pre-paid room with no minbar so why they ask another TH1000 deposit? Also shower unit had a door that didn't allow you any space to shut it unless you was very skinny you simply cannot shut the bathroom door. Also light in bathroom was far too weak.
Stayed 2 nights in Dec 2019
Response from Jordan Chong on 8 Dec 2019
Dear Khun Antony, Thank you for staying with us recently and for taking the time to share your review with others. I do apologize for the inconvenience caused by the shower room door and thank you for sharing your feedback with us, your feedback is essential in our effort to improve the service standard. I hope you can forgive the inconvenience and don't let it stop you from using us again in the future. Warm regards, Jordan Chong General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 9 nights in Oct 2019
Response from Jordan Chong on 13 Nov 2019
Thank you for staying with us recently and for taking the time to rate our service standard, obviously, we have room to improve. I hope to have you back with us again in the near future and enjoy our improvement. Warm regards, Jordan Chong general Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They don’t give kettle for making tea in room ....that’s the only negative I found about the hotel ....the staff is good ...location is nice and breakfast medium .
Stayed 4 nights in Oct 2019
Response from Jordan Chong on 5 Nov 2019
Thank you for staying with us recently and for taking the time to share your review with others. I am delighted that you were enjoyed the hotel overall and I look forward to welcoming you back again and continue to exceed your expectations. Warm regards, Jordan Chong General Manager

6/10 Okay

Abu Zafar

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Thapanakorn

Liked: Staff & service
Very noisy in the morning when house keeper work... and very bad smelling from cleaning and the room too small... safty box not work very well
Stayed 6 nights in Jul 2019

4/10 Poor

Devi Czarina

Disliked: Cleanliness, room comfort
Poir amenities and dirty
It was unconfortable to stay with us . The shower was really bad . The water suddenly turn to cold then sometimes it too hot . They had poor amenity. They dont have a toothbrush and haircomb. That is why we have to buy our own toohbrush and toothpase. The cleanliness was soo bad . Specially on the bead head were the phone is place . Its full of dust when i was using the phone to call in the front. Its really dirty . Although the place is very convenient. Hoping the hotel management give the attention for the room cleanliness.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent the staff was amazing and the location was the best
Stayed 2 nights in May 2019