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Reviews of Airotel Patras Smart

3 out of 5
Airotel Patras Smart
9 Akti Dimeon & G. Olympiou, Patras, Peloponnese

Reviews

9.0

Wonderful

Rating 10 - Excellent. 200 out of 342 reviews" "
Rating 8 - Good. 109 out of 342 reviews" "
Rating 6 - Okay. 26 out of 342 reviews" "
Rating 4 - Poor. 4 out of 342 reviews" "
Rating 2 - Terrible. 3 out of 342 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

john

Travelled with partner
Liked: Amenities
Amazing staff excellent service very convenient location.
Stayed 15 nights in Dec 2023
Response from gt on 19 Jan 2024
Dear Guest,Thank you very much for choosing Airotel Patras Smart Hotel for your accommodation. We are proud to know that you enjoyed our service, convenient location and polite staff. We hope to have the chance to welcome you back at Airotel Patras Smart Hotel in the nearest future.With Kind Regards,Ioannis TsoulisManager

10/10 Excellent

Jayne

Stayed 1 night in Dec 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t like the open shower that flodded the entire bathroom.
Stayed 1 night in Oct 2023
Response from gt on 18 Oct 2023
Dear Dale,Thank you for choosing to visit Airotel Patras Smart Hotel. We have well noted and appreciated your lovely rating! Do look forward to welcoming you back soon.With best regards,Ioannis TsoulisManager

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 5 nights in Sep 2023
Response from gt on 27 Sept 2023
Dear Arnold,We noted with pleasure the positive rating you have posted on your Airotel Patras Smart Hotel experience. And look forward to welcoming you back.With best regards,Ioannis TsoulisManager

6/10 Okay

Peter - Pantelis

Stayed 2 nights in Aug 2023
Response from gt on 5 Sept 2023
Dear Peter - Pantelis,Thank you very much for choosing to stay at Airotel Patras Smart Hotel, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,Ioannis TsoulisManager

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from gt on 14 Jul 2023
Dear Allan,We appreciate the great rating you have posted and look forward to welcoming you back at Airotel Patras Smart Hotel in the near future.With best regards,Ioannis TsoulisManager

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always excellent.
Fabulous as always. They kindly let us check out later due to our ferry arriving late (5am). I always use this Hotel. Staff are friendly and excellent.
Stayed 1 night in Apr 2023
Response from gt on 19 Apr 2023
Dear Guest,Let us thank you for choosing Airotel Patras Smart Hotel for your stay and we are glad we were able to meet and exeed your expectations. Our team is very happy that you enjoyed your stay at Airotel Patras Smart Hotel and that you enjoyed our staff. We would love to welcome you back in the nearest future.With Kind Regards,Ioannis TsoulisManager

10/10 Excellent

Shiaw tarn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, great breakfast, friendly staff, neat and clean room.
Stayed 1 night in Mar 2023
Response from gt on 27 Mar 2023
Dear Guest,Greetings from Airotel Patras Smart Hotel. Thank you for your 5-star review of our hotel. We were truly pleased to hear that you enjoyed breakfast, location, room and staff. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Airotel Patras Smart Hotel.With Kind Regards,Ioannis TsoulisManager

8/10 Good

Chryssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find location and excellent service!
Response from gt on 29 Dec 2022
Dear Chryssa,Thank you for staying in Airotel Patras Smart Hotel and sharing your positive rating. We are very glad that you enjoyed your stay and that you were happy with our service. We would love to have the chance to welcome you back in Patras for another stay.Best Regards,Ioannis TsoulisManager

10/10 Excellent

Dean

Stayed 1 night in Oct 2022

8/10 Good

julie

Stayed 3 nights in Oct 2022

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just needed a hotel for one night and this was perfect as it was near the port and bus station.
Stayed 1 night in Aug 2022
Response from gt on 23 Sept 2022
Dear John,We appreciate the great rating you have posted and look forward to welcoming you back at Airotel Patras Smart Hotel in the near future.With best regards,Ioannis TsoulisManager

6/10 Okay

Christos, Waterown

Travelled with group
They claim that they’ve car parking. They don’t. In reality it’s off street parking
Stayed 1 night in Aug 2022
Response from gt on 24 Aug 2022
Dear Christos,Thank you for choosing to stay at Airotel Patras Smart Hotel and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Unfortunately, the hotel's underground parking is only for 9-10 cars and is subject to availability.Hope you could give us another opportunity in the future to welcome you back.With sincere regards,Ioannis TsoulisManager

10/10 Excellent

Vasiliki

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Pranvera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from gt on 3 Aug 2022
Dear Pranvera, We appreciate the great rating you have posted and look forward to welcoming you back at Airotel Patras Smart Hotel in the near future. With best regards, Ioannis Tsoulis Manager

10/10 Excellent

IOANNIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very eager to assist. Smooth check in and check out. Close the the train station and the harbor. On the negatives; limited indoor parking. The area around the hotel not very clean. Limited dinning options in the vicinity.
Stayed 6 nights in Jul 2022
Response from gt on 22 Jul 2022
Dear IOANNIS, Let us thank you for choosing Airotel Patras Smart Hotel for your stay and we are glad we were able to meet your expectations. Our team is very happy that you enjoyed your stay at Airotel Patras Smart Hotel and that you enjoyed our staff. We hope to have the chance to welcome you back at Airotel Patras Smart Hotel in the nearest future. With Kind Regards, Ioannis Tsoulis Manager

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Nothing not to like
Stayed 1 night in Jul 2022
Response from gt on 18 Jul 2022
Dear James, Thank you for sharing your comments regarding your stay at our hotel. As Airotel Patras Smart Hotel family, we are very happy to see that your stay met your expectations and that you had a good time. We hope to welcome you again in our hotel as soon as possible. Best Regards, Ioannis Tsoulis Manager

8/10 Good

Thomas

Liked: Property conditions & facilities, room comfort
Not much to offer
The hotel was modern and comfortable. Receptionists were friendly ans helpful. Breakfast was good. Unfortunately, it's far from restaurants, bus station etc. There aren"t any sights worth visiting and Patras has nothing much to offer; surprising being the 3rd city in the region@
Stayed 2 nights in Jun 2022
Response from gt on 8 Jul 2022
Dear Thomas, Let us thank you for choosing Airotel Patras Smart Hotel for your stay and we are glad we were able to meet and exeed your expectations. We are pleased to note that you enjoyed the comforts of our hotel including our hotel and the breakfast. We would love to welcome you back in the nearest future. Kind Regards, Ioannis Tsoulis Manager

10/10 Excellent

Michael, Pullman

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, modern rooms, great breakfast, right price
Stayed 1 night in Jun 2022
Response from gt on 1 Jul 2022
Dear Michael, Thank you for choosing Patras Smart hotel, member of Airotel group of hotels, for your stay and taking the time to share your comments. We appreciate your positive remarks and we are glad you had an enjoyable stay. Providing our guests with the best hospitality and service has always been our goal. Hope in meeting you again on your next visit and our certain you will find the best service. Best regards, Ioannis Tsoulis Manager

8/10 Good

Olga

Stayed 1 night in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rt
Stayed 1 night in Jun 2022
Response from gt on 1 Jul 2022
Dear John. We all appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. All the best Ioannis Tsoulis Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in
Stayed 1 night in Jun 2022
Response from gt on 15 Jun 2022
Dear Guest, We appreciate the great rating you have posted and look forward to welcoming you back at Airotel Patras Smart Hotel in the near future. With best regards, Ioannis Tsoulis Manager

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from gt on 1 Jul 2022
Dear Allan. We all appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. All the best Ioannis Tsoulis Manager

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service
Staff very nice and accommodating. Breakfast was very good, nice selection and eating area. We had a room by the road which was noisy but the security blinds helped. The shower allowed water to go all over the bathroom floor. Hallways are very dark due to wall and floor colours.
Stayed 2 nights in May 2022
Response from gt on 6 May 2022
Dear Gary. Thank you for choosing Patras Smart hotel, member of Airotel group of hotels, for your stay and taking the time to share your comments. We appreciate your positive remarks and we are glad you had an enjoyable stay Your comments on the shower problem have been taken into account. We hope to have the chance to welcome you back at Airotel Patras Smart Hotel in the nearest future. With Kind Regards, Ioannis Tsoulis Manager

10/10 Excellent

Konstantinos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel.It is the second time that I stayed there and it is best for me in Patra.perfect breakfast,Amazing amenities and staff far to the top.
Stayed 1 night in Jan 2022
Response from gt on 18 Jan 2022
Dear Konstantinos, Thank you for choosing Patras Smart Hotel for your stay in Patra and taking the time to share your comments about your stay. It pleases us to read that the general impression you have of us is so good and you are enthusiastic from our hotel and our traditional breakfast. We appreciate also your kind words regarding our staff. Thank you again for the excellent rating and hope to have the pleasure to welcoming you again in one of Airotel hotels around Greece . Yours Sincerely Ioannis Tsoulis Manager

10/10 Excellent

Konstantinos

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff and amazing breakfast..plenty of options..room with sea view and very big rooms..definitely recommended it.
Stayed 2 nights in Aug 2021
Response from gt on 30 Sept 2021
Dear Guest, Thank you very much for the excellent rating and the perfect review! We are especially pleased to have such a positive experience with us enjoying our room with the sea view. Makes us also very happy your comment about our Greek traditional breakfast . We appreciate your kind words regarding our staff. We are particularly honored that you will recommend to other travelers to stay in our hotel . Thank you again and hope to have the pleasure to welcoming you again in one of Airotel hotels around Greece . Sincerely Ioannis Tsoulis Manager

10/10 Excellent

Charalampos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2021
Response from gt on 30 Sept 2021
Αγαπητέ επισκέπτη, Ευχαριστούμε για τη διαμονή σας στο ξενοδοχείο μας! Εκτιμούμε τη θετική σας αξιολόγηση και ελπίζουμε να σας δούμε ξανά σύντομα σε ένα από τα ξενοδοχεία του Ομίλου Airotel. Με εκτίμηση, Ιωάννης Τσούλης Διευθυντής

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except for smoking rooms
8/29/21- Pros- Front desk customer service, AC, beds, Wifi, train station, grocery store, cleaning staff friendly, great breakfast. Cons- people smoking in rooms.
Stayed 2 nights in Aug 2021
Response from gt on 30 Sept 2021
Dear Guest Thank you for choosing Patras Smart Hotel for your stay in Patra and taking the time to share your comments about your stay. It pleases us to read that the general impression you have of us is so good and you are enthusiastic from our room facilities and our traditional breakfast. We appreciate your kind words regarding our staff. We apologize for the problem with smoking in the room. Thank you again for your kind words and hope to have the pleasure to welcoming you again in one of Airotel hotels around Greece. Sincerely Ioannis Tsoulis Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 3 nights in Aug 2021
Response from gt on 21 Aug 2021
Dear guest Thank you for staying with us. We appreciate your kind feedback and we hope to see you again very soon in one of Airotel Hotels around Greece. Sincerely, Ioannis Tsoulis Manager

10/10 Excellent

TSZ CHUN

Stayed 1 night in Aug 2021
Response from gt on 30 Sept 2021
Dear guest Thank you for staying with us . We appreciate your kind feedback and your excellent rating .We hope to see you again very soon in one of Airotel Hotels around Greece. Sincerely, Ioannis Tsoulis Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was really friendly and nice. The hotel is very well designed and the rooms are very comfortable. The breakfast was a bit disappointing.
Stayed 1 night in Jul 2021
Response from gt on 30 Jul 2021
Dear Guest, Thank you for choosing Patras Smart Hotel for your stay in Patra and taking the time to share your comments about your stay. It pleases us to read that the general impression you have of us is positive . We appreciate your kind words regarding our staff. We take in consideration your comment about breakfast and we will inform the relevant department. Thank you again and hope to have the pleasure to welcoming you soon in one of Airotel hotels around Greece. Sincerely Ioannis Tsoulis Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We did not expect much of this hotel when staying there one night, but we were pleasantly surprised. The only downside was that the hotel room smelled a bit of smoke
Stayed 1 night in Jul 2021
Response from gt on 30 Jul 2021
Dear Guest Thank you for choosing Patras Smart Hotel for your stay in Patra and taking the time to share your comments about your stay. It pleases us to read that the general impression you have of us is positive. We apologize for the small problem with the smell in the room.Thank you again for your comments and hope to have the pleasure to welcoming you again in one of Airotel hotels around Greece. best Regards Ioannis Tsoulis Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2021

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it very much. Very clean.
Stayed 1 night in Jul 2021
Response from gt on 8 Jul 2021
Dear Guest, Thank you for the excellent critic & rating! Your positive reviews are the greatest reward for our hotel. We hope to have the pleasure of welcoming you to any of our group's hotels for a perfect stay experience. Best Regards, Ioannis Tsoulis Manager

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great place overall,will definitely recommend it
Stayed 1 night in May 2021
Response from gt on 1 Jun 2021
Dear Guest, Thank you for choosing our hotel for your stay in Patra and taking the time to share your comments about your stay. We are very glad with your excellent criticism! Thank you again for your kind words and hope to have the pleasure to welcoming you soon in one of Airotel hotels around Greece. Sincerely Ioannis Tsoulis Manager

10/10 Excellent

Vasileios

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Very comfortable room, clean with good amenities despite the COVID-19 measures in place. The location is good, with a shopping center and cafés nearby. The staff are very helpful. The rooms at the front have great sea view but they are more noisy because of the avenue traffic.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Mar 2020

6/10 Okay

Amarie, United States

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Floor in room was very dirty. Bathroom corners were moldy. Linens were tough and hard.
Stayed 1 night in Nov 2019
Response from Manager on 15 Dec 2019
Dear Guest, Thank you for choosing our hotel for your stay in Patra and taking the time to share your comments about your stay. We are very sorry about the incident with the cleanliness and we have already informed the housekeeping department. We take in consideration your comment about the liners and we would like to inform you that the immediate plans are to replace them. We hope to have the pleasure to welcoming you again in our hotel. Best regards Ioannis Tsoulis Manager

10/10 Excellent

Hartmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming arrival in Greece
great place, although we arrived late after midnite coming from the ferry, we were welcomed at the reception. the hotel also has a parking garage, we were happy since the car was full of stuff. the included breakfast was wonderful with Greek and international food, good coffee.
Stayed 1 night in Oct 2019
Response from Manager on 15 Dec 2019
Dear Guest, Thank you very much for the excellent rating and the perfect review! We are especially pleased to have such a positive experience with us enjoying our location and our room. It makes us very happy your comment about our Greek traditional breakfast We appreciate your kind words regarding our staff, I will personally pass my congratulations to them. We hope to welcome you soon to one of our group hotels for a perfect stay experience. Kind Regards, Ioannis Tsoulis Manager

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The reception gentlemen is excellent. Couldn’t be more helpful.
Stayed 1 night in Oct 2019
Response from Manager on 22 Oct 2019
Dear guest, Thank you for choosing our hotel for your stay in Patras and taking the time to share your comments about your stay. It pleases us to read that the general impression you have of us is good. We appreciate your kind words regarding our staff. Thank you again for your kind words and hope to have the pleasure to welcoming you again in our hotel. Best regards Ioannis Tsoulis Manager

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CT
Small hotel but very nice, beds are very soft. Staff are wonderful. Best to park on street, garage very small, tight spaces, and limited parking.
Stayed 2 nights in Sep 2019
Response from Manager on 22 Oct 2019
Dear Guest, Thank you for choosing our hotel for your stay in Patra and taking the time to share your comments about your stay. It pleases us to read that the general impression you have of us is good. We appreciate your kind words regarding our staff. Thank you again for your kind words and hope to have the pleasure to welcoming you again in our hotel. Best regards Ioannis Tsoulis Manager

8/10 Good

Car&Driver, NY

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
5 minute walk to center of town. Half a block away to supermarket and across the street from nice walking park facing the ocean and mountains...Close to ferries..
Stayed 2 nights in Oct 2019
Response from Manager on 22 Oct 2019
Dear Guest, Thank you for choosing our hotel for your stay in Patra and taking the time to share your comments about your stay.It makes us very proud to hear you are complete satisfied from your stay in our hotel. Thank you again for your kind words and hope to have the pleasure to welcoming you again in our hotel. Best regards Ioannis Tsoulis Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Manager on 22 Oct 2019
Dear Guest, Thank you for staying with us. We appreciate your kind feedback and we hope to see you again very soon in one of Airotel Hotels around Greece. Sincerely Ioannis Tsoulis Manager

10/10 Excellent

Dale, Naplio, Greece

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was confusion about the parking, but the night receptionist, Andreas helped us immediately.
Stayed 1 night in Sep 2019
Response from Manager on 22 Oct 2019
Dear Guest, Thank you for the excellent rating! Your positive reviews are the greatest reward for our hotel. We are pleased that your experience from our hotel was excellent and that you enjoyed so much our room and our staff services. We hope to have the pleasure of welcoming you to any of our group's hotels for a perfect stay experience. Best Regards, Ioannis Tsoulis Manager

10/10 Excellent

Latitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Amazing great hotel
Stayed 1 night in Sep 2019
Response from Manager on 22 Oct 2019
Dear Guest, Thank you for staying with us. We appreciate your kind feedback and we hope to see you again very soon in one of Airotel Hotels around Greece. Sincerely, Ioannis Tsoulis Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, beautiful new rooms and bathrooms, average food.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Manager on 5 Aug 2019
Dear Guest, Thank you for staying with us. We appreciate your kind feedback and we hope to see you again very soon in one of Airotel Hotels around Greece. Sincerely, Ioannis Tsoulis Manager

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its ok Its Its ok Its Its ok Its Its ok Its ok Its ok Its Its ok Its Its ok Its Its ok Its ok
Stayed 1 night in Jul 2019
Response from Manager on 30 Jul 2019
Dear Guest, Thank you for staying with us. We appreciate your kind feedback and we hope to see you again very soon in one of Airotel Hotels around Greece. Sincerely, Ioannis Tsoulis Manager

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Basic hotel for overnight needs. Free parking is a plus.
Stayed 1 night in Jun 2019
Response from Manager on 30 Jun 2019
Dear Guest, Thank you for choosing our hotel for your stay in Patras and taking the time to share your comments about your stay. It pleases us to read that the general impression you have of us is positive. We hope to have the pleasure to welcoming you again in our hotel. Best regards Ioannis Tsoulis Manager