Ratings based on 812 verified reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 19-Aug-2019
Room n toilet is clean, bed is comfortable which I like. Breakfast is good but one of the girl staff served me the coffee,she bang d coffee cup on my table showing very rude (which I change my table to another side, she can’t find me) I call her, she shown me an unhappy face. Tis is the action she did. (I forgot to take down her name). Holiday Inn is a well established hotel, anyone go in to tis hotel, any corner yr staff must smiling n greeting to the guest is the top priority. Good Training also must provided so that guest will feel welcome as they stay. I like to praise the receptionist very polite n nice to the guest. Well done.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 06-Aug-2019
3 out of 5
by a verified traveller

Posted 05-Aug-2019
Great location. We however only got our rooms at 6pm. Most of the staff were very pleasant especially the conceirge. The person checking us in however did not portray the usual Thai hospitality at all. Somewhat disappointing our trip had to start with that but all in all happy.
5 out of 5
by a verified traveller

Posted 31-Jul-2019
Good location and very excellent service. However the staff should know how to control the late check-out during busy period, so the incoming guest will get the room when the guest check-in after 4:00PM
5 out of 5
by a verified traveller from Hochiminh city

Posted 19-Jul-2019
Very good location, friendly and helpful staff, cleaness and facilities are all good, the breakfast is good. I will stay here next time
5 out of 5
by a verified traveller

Posted 12-Jul-2019
my stay is so far so good, breakfast taste very good
5 out of 5
by a verified traveller

Posted 09-Jul-2019
I like everything at tbe hotel. Only the swimming pool is a bit small.
5 out of 5
by a verified traveller

Posted 24-Jun-2019
Good location; located along the BTS and near a station. Suitable for those who want to stay away from the shopping district but yet still have easy access to it. Quiet environment at night for e.g. no disturbances from live entertainment etc. Breakfast spread was good but please do include more options for vegetarians as my travel partner could only have bread and salad.
5 out of 5
by a verified traveller

Posted 24-Jun-2019
Location is good, breakfast was great, staffs were very helpful..!
5 out of 5
by a verified traveller from Singapore

Posted 23-Jun-2019
The location was central and near to the BTS station. The staff at Holiday Inn Bangkok were very welcoming, friendly and helpful.