Restaurant

Reviews of ibis Styles Calais Centre

3 out of 5
ibis Styles Calais Centre
46 Rue Royale, Calais, Pas-de-Calais

Reviews

8.4

Very good

Rating 10 - Excellent. 294 out of 676 reviews" "
Rating 8 - Good. 263 out of 676 reviews" "
Rating 6 - Okay. 77 out of 676 reviews" "
Rating 4 - Poor. 20 out of 676 reviews" "
Rating 2 - Terrible. 22 out of 676 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lea

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The bed were good, the staff was extremely nice. The rooms were quite small and the bathroom can be refreshed
Stayed 2 nights in Dec 2023
Response from Rachel L Directrice on 31 Jan 2024
Hello,Thank you very much for your feedback. Be sure that we will do the necessary for the refresh this year ;)Hope to see you next time in Calais,Best regards,Rachel LGM

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room. The bed and pillows were super comfortable, and the breakfast was really nice. We chose it because they are dog friendly, so we would definitely stay again.
Response from Rachel L Directrice on 9 Jan 2024
Hello,Thank you so much for this wonderful review :)See you next time in Calais!Best regards

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it had parking. However, the car park was full when we arrived at 22:15, as were the on street spaces. We double parked to unload & the reception staff gave us advice as to where to find a space. Fortunately, on the 5th time round the block a space became available. Free on street parking overnight (until 09:00) was a bonus.
Stayed 1 night in Dec 2023
Response from Rachel L Directrice on 26 Dec 2023
Hell,Thank you for your positive feedback!Hope to see you next time,Best regards,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very clean, comfortable and friendly staff.
Stayed 1 night in Dec 2023
Response from Rachel L Directrice on 26 Dec 2023
Thank you very much for this great review :)Best regards,

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Available parking
Stayed 1 night in Nov 2023
Response from Rachel L Directrice on 13 Dec 2023
Merci beaucoup :)

10/10 Excellent

Kirstie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Rachel L Directrice on 26 Dec 2023
Un grand merci pour cette superbe note!

10/10 Excellent

steven

Stayed 1 night in Nov 2023
Response from Rachel L Directrice on 18 Dec 2023
Merci beaucoup pour cette excellente note!Bien cordialement,

10/10 Excellent

Richard

Stayed 1 night in Nov 2023
Response from Rachel L Directrice on 10 Nov 2023
Bonjour,Un grand merci :)Bien à vous,

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Very good
Stayed 1 night in Nov 2023
Response from Rachel L Directrice on 10 Nov 2023
Bonjour,Merci beaucoup pour cette très belle note :)Cordialement,

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Rachel L Directrice on 6 Nov 2023
Merci infiniment pour cette très très belle note :)

10/10 Excellent

David

Stayed 1 night in Nov 2023
Response from Rachel L Directrice on 6 Nov 2023
Merci beaucoup pour cette superbe note :)

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
The hotel has an excellent location, parking is payable via an app, or free parking about a km away after you drop your bags off. Couldn't fault the hotel for the price, lots of bars and restaurants in the town centre too. I recommend Cafe de Paris for an evening meal.
Stayed 1 night in Oct 2023
Response from Rachel L Directrice on 3 Nov 2023
Hello, thank you very much for sharing your opinion :)Best regards

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rachel L Directrice on 3 Nov 2023
Merci beaucoup pour la note!

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice breakfast although room small bathroom fine. Need to pay for parking as difficult to find parking space close to the hotel. Close to channel tunnel.
Stayed 1 night in Oct 2023
Response from Isabelle on 9 Oct 2023
Hello Christine, thank you for very nice return. Your satisfaction is our priority. See you soon. Cordially

2/10 Terrible

Mark

Stayed 1 night in Oct 2023
Response from Rachel L Directrice on 3 Nov 2023
Bonjour,Nous sommes désolés que le séjour ne ce soit pas déroulé correctement. N'hésitez pas à nous en dire plus pour que nous puissions nous améliorer,bien à vous,

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property offered exactly what we needed for our weekend trip. Family room was excellent and having a few entertainment options was good. Very local to lots of cafes and restaurants. Will be staying again in the near future.
Stayed 2 nights in Sep 2023
Response from Rachel L Directrice on 3 Oct 2023
Hello,Thank you so much for your feedback!Hope to see you soon in Calais,Best Regards

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel. Excellent location. Staff very friendly. Planning to return in December.
Stayed 1 night in Sep 2023
Response from Rachel L Directrice on 26 Sept 2023
Thank you very much for your feedback!See you soon in Calais,Best regards

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Rachel L Directrice on 26 Sept 2023
Merci pour cette belle note :)A bientôt,

8/10 Good

Paul

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel for just a one night stay. Unfortunately the surrounding area is a typical tourist trap with over priced restaurants and bars. Recommend the cake/backery though.
Stayed 1 night in Sep 2023
Response from Rachel L Directrice on 14 Sept 2023
Hello,Thank you for your feedback!Best regards

10/10 Excellent

Augusta

Stayed 1 night in Aug 2023
Response from Rachel L Directrice on 6 Sept 2023
Hello Augusta,What a pleasure to receive this note! Thank you very much :)Best regards,

10/10 Excellent

Luciana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing staff
Stayed 1 night in Aug 2023
Response from Rachel L Directrice on 6 Sept 2023
Thank you very much Luciana for this great note!See you soon,Sincerely,

10/10 Excellent

craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A brilliant value hotel
Great value and great quality rooms, really friendly and helpful staff. Excellent free breakfast
Stayed 1 night in Aug 2023
Response from Rachel L Directrice on 6 Sept 2023
Thank you so much for this wonderful review :)Hope to see you next times in Calais!Best regards,

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the Ferry shuttle and restaurants. Clean and convenient
Stayed 1 night in Aug 2023
Response from Rachel L Directrice on 23 Aug 2023
Thank you verry much for this wonderful note :)

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our preferred hotel in Calais!
This is our preferred hotel in Calais for stopovers on our journeys to and from the UK. The rooms are modern and clean, the staff are friendly, the on-site parking is secure (you must book in advance) and the breakfast is always good with plenty of choice.
Stayed 1 night in Aug 2023
Response from Rachel L Directrice on 16 Aug 2023
Hello,Thank you very much for your loyalty and this wonderful note! It's always a pleasure to receive a positive feedback ;)Hope to see you soon,best regards

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, breakfast was good. Staff were super friendly and helpful.
Stayed 1 night in Aug 2023
Response from Rachel L Directrice on 16 Aug 2023
Thank you very much!See you soon in Calais,best regards,

10/10 Excellent

Francesca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Rachel L Directrice on 10 Aug 2023
Merci beaucoup :)

8/10 Good

Y K

Stayed 2 nights in Jul 2023
Response from Rachel L Directrice on 12 Jul 2023
Merci beaucoup pour cette note!Au plaisir,

8/10 Good

Joseph luciano

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Well situated Family & Pet friendly
Nice hotel well situated, Good for families.
Stayed 1 night in Jul 2023
Response from Rachel L Directrice on 5 Jul 2023
Thank you for your review :)See you soon in Calais,Best regards

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Great location, friendly staff
Great location in Central calais. Our room a/c didn't work but they moved us with no fuss. Being on the top floor meant lugging suitcases up a very steep staircase. The Ibis beds seem to have a mattress protector which makes the bed very hot and spoils the night
Stayed 1 night in Jun 2023
Response from Rachel L Directrice on 26 Jun 2023
Hello Amanda,Thank you for taking te time to write your review, and for this note. Be sure that we will do the necessary to remove the mattress protector for another one for your confort :)Hope to see you next time,best regards,

6/10 Okay

John

Travelled with family
Liked: Cleanliness
It was fairly easy to find (we were driving a rental car). Parking was a little difficult to locate. The room was unremarkable, as well as the amenities overall. Breakfast (included) was good.
Stayed 1 night in May 2023
Response from Rachel L Directrice on 6 Jun 2023
Good morning,Thank you for taking the time to write to us.Do not hesitate to ask the receptionist to show you the parking lot so that you can find it easily during your next stays,see you soon,Cordially,

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Rachel L Directrice on 24 Apr 2023
Un grand merci pour cette superbe note!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Rachel L Directrice on 19 Apr 2023
Merci pour cette jolie note! :)

8/10 Good

Yvonne

Stayed 1 night in Apr 2023
Response from Rachel L Directrice on 26 Apr 2023
Bonjour,Merci pour cette note :)Bien cordialement,

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We went over to Calais for an overnight shopping trip and the Ibis Styles is ideally situated for some nice restaurants nearby. We were able to park outside on rue Royale which was great. Breakfast was excellent with so much variety so all in all a great overnight stay.
Stayed 1 night in Mar 2023
Response from Isabelle on 29 Mar 2023
Dear guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Vu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, great!
Stayed 1 night in Mar 2023
Response from Lucas on 26 Mar 2023
Hello,Thank you for your positive feedback.We hope to see you soon.Kind regards,Lucas

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Isabelle on 23 Mar 2023
Bonjour Michael, Un grand merci pour cette super note :-)Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes. Nous espérons vous revoir très vite. Bien à vous, Isabelle

8/10 Good

Vicki

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Parking tricky but eventually got a space on the street once people started leaving restaurants. Was a little noisy and a bit frustrating that the only “window” was a door - we’d usually like to sleep with the door open and found the room quite hot Everything else was good- bed comfy and room basic but adequate to just put your head down for a night. I wouldn’t choose this hotel if I was staying any longer due to no kettle in room, no wardrobe (just a rail), no cooked breakfast (but a very good breakfast offering otherwise)
Stayed 1 night in Feb 2023
Response from Isabelle on 23 Mar 2023
Hello Vicky, Thank you for taking the time to share your review following your recent stay with us. We pay particular attention to each customer feedback. We hope to have the chance to welcome you during a next visit to the Opal Coast. Regards,

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the central location because most restaurants that we are interested in are within walking distance
Stayed 2 nights in Feb 2023
Response from Isabelle on 15 Feb 2023
Hello David, We are delighted that you enjoyed your stay, your satisfaction is our priority. We hope to see you again during your next stay on our beautiful Opal Coast.Sincerely,

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel but clean and friendly with comfortable bed. Good breakfast too.
Stayed 1 night in Feb 2023
Response from isabelle on 13 Feb 2023
Dear Jane,We are delighted to hear your satisfaction:-)We hope to see you again on your next visit to the opal coast.Yours truly

10/10 Excellent

Serkan

Stayed 1 night in Jan 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little expensive
Stayed 4 nights in Dec 2022
Response from RECEPTION on 28 Jan 2023
Good morning,Thank you for your review !We hope to welcome you again and satisfy you with every stay.Sincerely,

10/10 Excellent

Kay

Stayed 1 night in Dec 2022
Response from Isabelle on 19 Dec 2022
Dear Kay, What a pleasure to see your satisafaction, we work every day to satisfy our very kind customers. All the Ibis Styles Calais team wishes you a great holiday season.

8/10 Good

Christopher, Ross-on-wye

Travelled with partner
Liked: Cleanliness, staff & service
Clean rooms and public areas. Shame about the floor in the Reception area. It looks really grubby and uncared-for. Quite disconcerting upon first arrival.
Stayed 2 nights in Dec 2022
Response from Isabelle on 19 Dec 2022
Bonjour Christophe, Thank you for your very friendly feedback, your satisfaction is our priority:-) Regarding the floor, it is an industrial effect but I confirm that our hall is cleaned daily and several times a day. Wishes you a great holiday season.

6/10 Okay

Gareth

Travelled with group
Liked: Staff & service
Disliked: Room comfort
One night stopover
Staff were good upon arrival. Unable to park at the front and parking needs to be booked in advance (15 euros for the night) - it is secure. Had to walk across car park from reception to get to our rooms. No tea making facilities in room. There were facilities on the ground floor, but they did not work. Room was small. Right in the centre and some good restaurants nearby. The breakfast was good.
Stayed 1 night in Oct 2022
Response from isabelle on 25 Nov 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice very quiet room. Very, very good breakfast selection to choose from. A bar area, that most hotels in the area are missing.
Stayed 2 nights in Sep 2022
Response from isabelle on 18 Oct 2022
Dear David, We very much appreciate your comments regarding your stay at the ibis Styles Calais Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
PB review
It was absolutely fine apart from the pillows!! Too soft
Stayed 1 night in Oct 2022
Response from isabelle on 18 Oct 2022
Bonjour Peter, Un grand merci pour ce sympathique retour. Nous espérons vous revoir très vite. Cordialement,

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from isabelle on 18 Oct 2022
Bonjour David, Merci pour votre sympathique retour suite à votre récent séjour chez nous. La satisfaction de nos clients est notre priorité. A très bientôt

10/10 Excellent

Viv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy for the ferry port. Excellent breakfast. Great place for centre of Calais.
Stayed 1 night in Sep 2022
Response from isabelle on 18 Oct 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - excellent location
This is a great hotel, centrally located with loads of excellent food options on the doorstep and a 10 minute walk to the beach. We use this hotel as a stop off on the way home via the eurotunnel (its 15/20 mins drive to the tunnel). The staff are very friendly, rooms are clean and the breakfast is great. We used the onsite car parking this time and it was much easier than parking on the street - you need to book in advance with reception and its first come first served.
Stayed 1 night in Aug 2022
Response from Marie on 18 Aug 2022
Good morning Laura, Thank you so much for this wonderful review ! We are so glad to see you enjoyed your stay with us :) We hope to welcome you again in Calais ! Kind regards, Reception

6/10 Okay

Taras

Travelled with group
Liked: Property conditions & facilities, room comfort
Parking full but empty?
Nice hotel breakfast and amenities really great. Funny smell in corridor. Carpark especially Disabled was half empty. But supposedly full at 2 am in morning. Seemed receptionist couldn't be bothered opening gate, so said it was full....
Stayed 1 night in Aug 2022
Response from Marie on 18 Aug 2022
Good morning Taras, Thank you for your review. Do not hesitate to book a parking space in our private parking in advance for your next stay :) Kind regards, Reception