Ratings based on 140 Verified Reviews

3.9 out of 5
90% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia-verified reviews
2 out of 5
by a verified traveller

Posted 20-Jun-2018
Our second visit in three months and disappointing to find the room allocation not as requested but this was changed without a problem. The room and bathroom are disappointingly not well cleaned, the towels are poor and it is a pity that twin rooms are not on the rear of the hotel. Staffing appeared to be on the thin side.
5 out of 5
Recommended
for Everyone
by a verified traveller

Posted 02-May-2018
Great overnight stop with very helpful staff. And St-Omer is a very charming town.+
5 out of 5
Recommended
for Everyone
by a verified traveller

Very convenient stop over

Posted 12-Apr-2018
Comfortable, clean and v friendly staff. Pet friendly hotel.
4 out of 5
by a verified traveller

Short stay in St Omer

Posted 26-Feb-2018 on Hotels
4 out of 5
by a verified traveller

Posted 23-Feb-2018 on Hotels
British tv channel didn’t work in our room
3 out of 5
by A E

Posted 25-Nov-2017 on Hotels
Bedroom and bathrom were very small. Breakfast was OK. Parking good but expensive
4 out of 5
Recommended
for Everyone
by a verified traveller from Bedfordshire

Very close to town and excellent parking

Posted 21-Oct-2017
Having never stayed in an ibis before I was surprised at the basic facilities of the room, however it was well presented, clean and the staff were very helpful.
3 out of 5
Recommended
for Everyone
by a verified traveller from Essex

Base for Dunkirk Battlefield Tour

Posted 16-Oct-2017
Hotel is in a great location a short walk from the main square. Access to hotel car park is through narrow gateway with high kerb that nearly took my sump off! Only 20 spaces and could only get in 1 night out of 3. Hotel facilities are ok, small bar and restaurant which was only used for breakfast (continental only) with a good choice of breads, pastries, meats, cheese & fruit. Rooms clean & reasonably modern but very small. I had single occupancy. It would be very cramped for a couple. Overall a good choice for a night or two but a little overpriced for the facilities and space.
3 out of 5
by a verified traveller

Hot and Noisy

Posted 04-Oct-2017 on Hotels
Easy access to bars and restaurants, but tiny room, very hot with windows that wouldn't open and not much soundproofing between rooms. Very few residents staying at the hotel but all were put in adjacent rooms - presumably making it easier for the chamber maids - but meaning a noisier visit for all.
4 out of 5
by Stephen

Lovely chain hotel. Did the job perfectly.

Posted 13-Sep-2017 on Hotels
Lovely hotel close to the main square
Comment from Hotel Management
28-Sep-2017 by SABINE, Hotel Management
Thank you very much for your pleasant return. We strive to maintain this level of quality in order to satisfy a maximum of our customers