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Reviews of ibis Saint Omer Centre

3 out of 5
ibis Saint Omer Centre
2-4 Rue Henri Dupuis, Saint-Omer, Pas-de-Calais

Reviews

8.0

Very good

Rating 10 - Excellent. 83 out of 315 reviews" "
Rating 8 - Good. 161 out of 315 reviews" "
Rating 6 - Okay. 53 out of 315 reviews" "
Rating 4 - Poor. 13 out of 315 reviews" "
Rating 2 - Terrible. 5 out of 315 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely town we’ll be back, great staff.
We had a wonderful stay, room small but comfy bed and perfectly adequate with everything we needed, would have liked a kettle, but not the end of the world, only one disabled parking space, which wasn’t available for our stay, but enough parking available. The hotel is perfectly situated for visiting the town,
Stayed 1 night in Nov 2023

4/10 Poor

Shauna

Stayed 2 nights in Sep 2023

8/10 Good

Mary

Stayed 1 night in Aug 2023

10/10 Excellent

k

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value very central
Great centrally located good value
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a last minute booking. Hotel and whole experience at st Omer was amazing. Beautiful place
Stayed 1 night in Jul 2023
Response from Ibis on 7 Aug 2023
Good afternoonThank you for taking the time to leave us a review about your stay. We are delighted to know that your stay went well. See you soon with us.

6/10 Okay

ALEXANDER, Sarasota

Travelled with partner
Liked: Staff & service
Staff was excellent in helping us while we were sick. Front desk nice too. Difficult to move in room with two suitcases. Door does not open fully so you have to squeeze by it to get in and out .
Stayed 2 nights in Jun 2023
Response from manon on 5 Jul 2023
Hello, thank you for writing us your impressions. We hope your stay went well.

8/10 Good

Olivier

Stayed 1 night in May 2023

10/10 Excellent

Carol

Stayed 1 night in Apr 2023

10/10 Excellent

Patrick

Stayed 1 night in Mar 2023
Response from Ibis62 on 15 Mar 2023
Bonjour Monsieur, Merci d'avoir pris le temps de nous laisser un commentaire sur votre séjour.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Ibis62 on 15 Mar 2023
Bonjour Monsieur, toute l'équipe vous remercie d'avoir pris le temps de nous laisser un commentaire sur votre séjour. Au plaisir de vous revoir.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Nice hotel, friendly staff and excellent bar.
Stayed 1 night in Oct 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure staying here enjoy the hotel and town
Stayed 1 night in Sep 2022

10/10 Excellent

howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ibis
The hotel was situated near the centre of town you could walk everywhere
Stayed 1 night in Aug 2022

6/10 Okay

Matthew

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The hotel was lovely , the staff we lovely we just encounter a problem that we thought wasn’t acceptable.
Stayed 1 night in Aug 2022

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

David

Stayed 1 night in Mar 2022

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit for some while
Weekend visit for traditional pre Christmas shop denied to us last year (and almost this year with the new restrictions) Functional hotel, well positioned. Difficult access to car park this visit due to new one way system and access roads blocked by Christmas markets. No UK TV channels as usual. For us it's a winter hotel due to lack of air conditioning. The nearby Ibis Budget is far superior accommodation / breakfast etc but not available on hotel.com for some reason.
Stayed 2 nights in Nov 2021

4/10 Poor

Lyn

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Hot August Night
The room was stiflingly hot with no a/c or fan and if the windows were opened the noise of the traffic was too loud. Consequently we got no sleep
Stayed 1 night in Aug 2020

8/10 Good

julie, bristol

Travelled with partner
Liked: Staff & service, property conditions & facilities
NO Air con , disappointing because it was 30 degrees . Great location for bars and restaurants though .
Stayed 1 night in Aug 2020

8/10 Good

Patrick

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very basic hotel in good location
This is a very basic hotel. Rooms are tiny with no air con, fridge or kettle. The room was clean but overall impression of hotel was tired and needed upgrading. On the plus side, it is in a good location next the cathedral and close to the main town square. Good private parking. We did not eat in hotel but had a few drinks in the bar which was fine.
Stayed 1 night in Jul 2020

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff great location lovely village
Stayed 1 night in Jul 2020

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop
Always stay here on our way back to the tunnel. Very convenient for the restaurants and bars in the square
Stayed 1 night in Jan 2020

8/10 Good

christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Please stop asking I have used it for 40 years OK
Excellent
Stayed 1 night in Jan 2020

8/10 Good

Marcus

Liked: Staff & service
Disliked: Property conditions & facilities
Ibis St Omer
Slight confusion on checking in. But all resolved. St Omer is delightful and the hotel was warm and cosy and very adequate. The carpets and wall decor in the hotel corridors and rooms is somewhat tired and needs a redecoration, but the place is good value for money in a very interesting town. However I was going to be given a ground floor room. not wanted due to noise etc. Would stay here again.
Stayed 1 night in Dec 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good break
As always a good quick break, had dinner in the restaurant..... very nice. Only down side is hotel car park too small and people do tend to double park.
Stayed 2 nights in Nov 2019

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient city centre hotel
St Omer is an interesting old town and the hotel is in an excellent location in the city centre. The parking is good.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not all Ibis are the same. This is a good one with an excellent breakfast. Rooms basic but comfortable enough. Second time we have stayed here. The first time we got the last room which was on the ground floor next to the bar and it was incredibly noisy until 3am. It is the wheelchair access room so I feel very sorry for disabled people hoping to get an nice rest. st Omer is a charming town.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest place froendly helpful staff in great location Room size was small but enough. Grst vslie.
Stayed 1 night in Sep 2019

8/10 Good

Ian G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
The room was really small and was so hot. We could not even open the window.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Comfortable room with excellent shower but did not have air-conditioning so did not sleep very well. Lovely restaurant with helpful, friendly staff who served a great evening meal quite late on.
Stayed 1 night in Jul 2019

4/10 Poor

Anne

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Uncomfortable night
Exceptionally hot. No air conditioning. Reception couldn’t supply a fan. No water in room. Unable to sleep due to heat and humidity
Stayed 1 night in Jul 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good town centre location, quiet room as it overlooked the Hotel car park and not the side road. Colour of the room was a little drab.
Stayed 1 night in Jul 2019

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St Omer -a good convenient place to stay
This hotel is conveniently located, has a good car park and the breakfast is excellent, if only the rooms were larger.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of town, near plenty of restaurants and bars. Very friendly and helpful staff.
Stayed 1 night in May 2019

8/10 Good

CAROLINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stop over, we arrived late and nothing was a trouble.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
cramped room, on arrival mid/late afternoon cleaning equipment and dirty laundry still in passages. breakfast was better than expected
Stayed 1 night in Apr 2019

8/10 Good

Derek

Liked: Cleanliness, staff & service, room comfort
Nice hotel let down by building work and roadworks
Well located hotel right in the heart of town, but this means smaller rooms. First impression was awful. Drove through road closures to reach a tiny car park full of builders' vans, but managed to get a space - they are having a new restaurant area built and I had to climb through an indoor building site to get to the temporary reception, breathing in loads of cement dust as workers were cutting and drilling as I passed through. Friendly greeting, and off to my room, which was clean and comfortable. Gasping for a drink, I realised they no longer provide kettle and drink making stuff in the rooms, so went back down for a drink and was given a coffee by the receptionist.Charged 8€ for parking, but was worried if I went out in my car there would be no space when I got back, and when I left I was billed 2€ for the coffee. Didn't eat dinner at the hotel, but breakfast next morning was not bad, at least it was clean where it had been caked in cement dust the previous afternoon.Once the building work is finished it should be really nice, though. Did think it was a little overpriced for the extra you got over the Ibis Budget just down the road, which has a much larger free car park but no restaurant and is almost half the price. If I went again I'd probably return to the Ibis Budget, but for what it is, this is a good hotel suffering from temporary building and roadworks problems. Felt a price reduction should be offered during the improvements, but overall not a bad hotel.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for town centre. Easy walking distance to shops. Bit of a priblem finding car park as they are digging up all the road outside hotel.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
The place is tired and was very noisy for the second night.
Stayed 2 nights in Feb 2019

8/10 Good

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff, good breakfast
Very friendly and helpful staff, good breakfast, room well equipped but small.
Stayed 1 night in Feb 2019