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Reviews of Hôtel Le Chic Ô Rail

Hôtel Le Chic Ô Rail
Place Du 8 Mai 1945, Saint-Omer, Pas-de-calais

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 127 reviews" "
Rating 8 - Good. 54 out of 127 reviews" "
Rating 6 - Okay. 30 out of 127 reviews" "
Rating 4 - Poor. 5 out of 127 reviews" "
Rating 2 - Terrible. 5 out of 127 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Very nice little restaurant hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant property staff where excellent Thanks
Stayed 1 night in Nov 2023

2/10 Terrible

Paul

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Aurélie on 30 Sept 2023
Bonjour, je suis navré que votre séjour se soit mal passé, pouvez vous m'en expliquer les raisons?Merci

10/10 Excellent

Ellen

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Rooms were acceptable, but very warm even with a fan, we slept with the window wide open and the fan on full. There was a nice coffee machine in the room, which is great as you don’t normally get one on Europe. The bed was comfortable, we slept very well. The shower grout could do with a deep clean. Staff friendly and very close to the station and close to the centre.
Stayed 1 night in Aug 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
Great, would use you again
Stayed 1 night in May 2023

6/10 Okay

Hugh

Liked: Cleanliness, staff & service
On booking did not realise checking in time was 6.00pm on a Saturday. A little late for us. Room tiny, basic, a little worn and extremely hot with a Small noisy fan. Staff extremely friendly and helpful. Easy parking
Stayed 1 night in Jul 2022

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Tour
Proved to be a good choice for us as it was directly on the route of Le Tour which we had come to see. Comfortable rooms, good restaurant, great breakfast and friendly staff.
Stayed 2 nights in Jul 2022

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff, shabby dated rooms
Staff were wonderful & friendly. The rooms are shabby, dated & past their best.
Stayed 1 night in Jun 2022

8/10 Good

Beppe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good - no frills hotel, a little small for two but perfect for solo travellers
Stayed 1 night in Aug 2020

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
Stayed 1 night in Jul 2020
Response from chicorail on 14 Jul 2020
Bonjour merci beaucoup. Au plaisir de vous revoir.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice envirlonment good food, excellent service. Perfect for a stopover
Stayed 1 night in Sep 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant great, room fell a little short
Location is out of the centre of town but convenient, with own parking. The adjacent station is currently being refurbished (Aug 19) which leads to some early morning noise but the trains themselves did not keep us awake... Room could have done with some different thinking on interior design which would have made better use of the space. Our room did not have Air-conditioning - would have been good if it had! Restaurant menu has limited vegetarian options but what we had was excellent, as was the appearance of all dishes we saw. Having said all that it was good value for what we paid
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel next to historic rail station. Easy walk to multiple restaurants.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top job
WOW, what an amazing place to stay with really modern comfortable rooms, great food and great service from wonderful staff. Easily found and with it's own off road parking, perfect even for our four motorcycles, the experience was excellent and the food was especially good. The one down side was the two steep climbs on narrow stairs which unless fit is a real issue and even worse with luggage. Due to our ages we even dressed in our bike gear for breakfast as no one wanted to return to the rooms again. The hotel location was great for passing though but a little way from the centre but the suited us as we only stayed the one night for travelling south. Would we stay again, yes but would ask for a lower floor.
Stayed 1 night in May 2019
Response from Aurélie on 5 Jun 2019
Merci pour votre commentaire, çà nous fait très plaisir. Effectivement les escaliers sont raides malheureusement nous n'avons pas d'autres solutions pour l'instant. N'hésitez pas à demander le 1er étage pour votre prochain séjour. A bientôt

8/10 Good

Athol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre shuttle stopover
Great place to stay, good location and excellent food.
Stayed 1 night in Apr 2019
Response from Aurélie on 22 May 2019
Toute l'équipe du Chicorail vous remercie. A bientôt

6/10 Okay

Dave, Anglesey, Wales

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Unfortunately there are building works beung carried out at the station next door to Hotel. Close to town if you like a walk.
Stayed 2 nights in Oct 2018

8/10 Good

JS

Liked: Cleanliness, staff & service, property conditions & facilities
Good affordable hotel
The room was small but comfortable. The restaurant looked amazing - we wished we'd eaten there, and the hotel staff were friendly.

8/10 Good

Alan, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable room at a good price
Nice friendly place with a comfortable room at a good price. Everything was clean and tidy and breakfast was good. A good choice for an overnight stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel Le Chic Ô Rail.
Overnight stay; could'nt fault the location of the hotel or the staff. This is right next to the station which could be a little noisy although we didn't have any problems. Nicely decorated, nice fresh continental breakfast.

8/10 Good

Robert

Liked: Cleanliness, room comfort

8/10 Good

R Richardson, Purley

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stopping off point
Low price budget hotel in good location if you don't wish to stay in Calais when travelling to and from the UK and depending on your journey time good stopping off point. Budget price therefore don't expect 5 star room. Clean and small. Bar and restaurant surprisingly good and excellent local beer. Good breakfast for the money. Staff very helpful. Right next to railway station which is huge. Car park. Good for the price.

4/10 Poor

Michael, Worksop

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly scruffy dated room but decent food
Everything was very shabby and dated. The whole room (and especially the bathroom) stunk of sewers. Whether or not this was to do with the torrential rain that had been falling before we arrived I do not know. We only had one towel and two dirty little plastic cups of which one had some loose change in so obviously hadn't been washed. The room was in need of a facelift. Besides that the hotel restaurant was actually good and the food was the good side of avavara. Would not stop there again because of the foul stench in the room if for no other reason

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Chic-o-Rail
I arrived late - having had difficulty finding the hotel - no GPS. The search was not helped by heavy rain, however on arrival good welcome from the staff on duty. Breakfast was adequate. Convenient as stop-over (once location known) on way to channel ports.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
"Shabby" chic hotel!
The Hotel looked worn out and tired and there was a horrible smell coming from the shower. The food was ok and the service was good. The facilities in the room were poor, the kettle lead didn't reach the plug socket, horrible cheap plastic cups to drink hot drinks from. No tea or coffee sachets in room.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast was disappointing No air con in rooms Tired decor

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, quirky hotel with friendly service
A wonderfully quirky hotel well-worth a visit! The stairs are steep to the first floor and the room overlooked the large square in front of the station which is currently under subtle renovation. The bed was very comfortable and there was a fan to keep the room cool. We were not disturbed by any train noise although the trains do pass through and stop at the temporary station a short distance away. The restaurant is also great value and has something for everyone. The car park was quite full on arrival on a Monday evening and the restaurant busy but, come morning, it seems that most of those eating were locals so a good sign in my book! We had the Gourmet Menu and treated ourselves to a Kir Royale for a total of £26 per head- amazing value and wonderful service. We sat outside on the terrace and despite being the only ones outside, the delightful waitress was very perceptive to our needs and we never felt forgotten. We'll definitely stay here again on our way through. It also means that you can take the D943 towards the Eurotunnel and avoid a lot of the problems in Calais by joining the free part of the motorway A16 at Junction 46.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop off from Paris
Nice place, easy to find with a car park. No problems at all... Spacious rooms, but some of the en-suites have been updated recently so are nicer than others.

8/10 Good

Prashad, Reading, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stopover hotel for Calais
Excellent stopover hotel for Calais. Rooms are simple but nice. It's a step up from the typical budget hotel chain. Check-in only available after 6 but if you ring they can leave the keys at the restaurant. The restaurant was amazing, food was not too expensive, great décor and also nice steaks.

8/10 Good

KAREN, Southampton

Liked: Cleanliness, staff & service
Good place to stay, lovely building.
We stayed one night in October, really liked the position of the hotel. A great place to stop over - we like St Omer, our triple room was in the attic and somewhat small, had to place kettle on the floor in order to plug in! Beds were really comfortable, shower great! Would stay again - only would ask for a different triple room, as we were tripping over one another (couple and 14 yr old)- but fine for a night!Staff were friendly & helpful.

10/10 Excellent

Simonw, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Lovely hotel with lovely people, couldn't have made us more welcome. The choice of food and wine in the restaurant was excellent, and the prices are below what I would expect to pay for the high quality. Room was fantastic very well designed modern with a twist and the beds were very comfortable. I will be coming here again without a doubt ! Merci x

8/10 Good

Tigermouse, Staffordshire

Liked: Staff & service
Disliked: Room comfort
Nice hotel in a pleasant area
The hotel is in a lovely old building next to the railway station, which is about a 10 minute walk to the town centre. We had a family room in the attic which was ok but there were no windows, just a velux in the roof. It would have been nice to have a view. The room was clean, the bathroom was small and the stairs are steep.

6/10 Okay

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Martin, from York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value in a good location!
We have stayed many times in or near St Omer on our way to Belgium or France and really like the town. This time we thought we would try a different hotel and this one really is different! The location is great within the recently modernised bus and train station zone. We were a bit concerned about train noise but this wasn't a problem as they are very infrequent and don't seem to run at night. The historic hotel/bar building has been well refurbished and the room (No 16 on the first floor) was spotlessly clean and functional - this is a 2 star so don't expect luxury! For €61 for the night and €7 per person for an excellent breakfast (served not buffet!) who could complain? We will definitely stay there again and plan to have a meal in the restaurant next time. Staff were very friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel near the centre
V good value for the money. On arrival I was offered a larger room for the same tarif. Staff were welcoming and v pleasant. One light had fused in the bathroom, and the design and ease of use left a little to be desired, but one was not expecting Claridges, so there was no problem. I spent a warm, comfortable night, and the inclusive breakfast was v good. Quite satisfied for the price.

6/10 Okay

Simon W, Oxfordshire UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room for improvement
The staff were very friendly and helpful, although they do not speak English but we managed ok with their limited English and our limited French. The bar and restaurant are fine, modern looking. However, once you go up to the rooms it is a different story. The carpet is worn and very dirty. Our room was perfectly clean but seriously needs to be decorated. The bedding was clean and acceptable but the mouldy smell from the shower cubicle was awful. This is definitely a two star hotel. We only had one night booked here and while it was 'ok' we would only ever stay here again as a last resort. The restaurant was a different matter, the food was great and good quality.

4/10 Poor

Dennis p, Kent

Disliked: Cleanliness
Chic o rail
Food good .room could do with a re think defiantly 2star only

8/10 Good

alalight, Liverpool, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Work in progress
Overall, not too bad, but room for improvement. Major (road) works taking place outside hotel, so some disruption; possible cause of flies everywhere ...? Arrived busy time on Sunday and allocated wrong room, but sorted later. Room adequate, but no table or chairs, and shower door needs fitting better. Wi-fi does not reach upstairs, but staff helpful and friendly. Site should improve in time when construction complete. Would recommend.

10/10 Excellent

clematisue, coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They alwasy make us so welcome and nothing is too much troubleGreat stay yet again

10/10 Excellent

Jax, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply wonderful
Food was wonderful. Well kept hotel. Very welcoming helpful staff. Enjoyed our stay very much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stopover
Great hotel, staff friendly, food excellent value, good stopover from Calais going south.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great for an overnight stay
Comfortable bed, friendly staff. My only problem was that the room smelt quite unpleasant due to the ensuite toilet. We had to keep the window open mid winter just to let fresh air in.

8/10 Good

Mike & Sue, West Sussex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A find
A simple but comforable hotel with an excellent restaurant (packed full of loacals but shuts at 1030 so not noisy later). Own parking (quite secure). A very definite stop off for the future (very good Auchan for stocking up).

6/10 Okay

Didier

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

JF

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

franck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Arnaud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023