Staircase

Reviews of Hotel Castel Victoria

3 out of 5
Hotel Castel Victoria
11 Rue de Paris, Le Touquet-Paris-Plage, Pas-de-calais

Reviews

8.2

Very good

Rating 10 - Excellent. 64 out of 196 reviews" "
Rating 8 - Good. 93 out of 196 reviews" "
Rating 6 - Okay. 26 out of 196 reviews" "
Rating 4 - Poor. 9 out of 196 reviews" "
Rating 2 - Terrible. 4 out of 196 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Toby, Fleet

Stayed 1 night in Jul 2023

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fine with us, though a bit stuffy at night.
Stayed 1 night in Aug 2022

2/10 Terrible

James

Stayed 1 night in Aug 2022

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No parking. Very small room.
Stayed 3 nights in May 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfectly adequate, great staff!
Excellent location with short walk from beach and high street. Rooms adequate but small. The en-suite it a little impersonal but functional. Maybe if you are of a larger size then avoid the cosy rooms. Lack of air conditioning was an issue on a hot night and windows open meant some street noise and the seagulls making a racket. The staff and communal area were Great. The reception/bar is very pleasant with comfortable seating. Breakfast was ok and the staff really helpful and attentive. Would definitely consider again for the price.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , friendly and helpful staff, room compact but functional .. ideal for a short stay ..
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very nice. The room was a little small
Stayed 1 night in Sep 2018
Response from V.Declercq on 26 Sept 2018
Dear Mrs, Dear Mr, Thanks to take the time to write about you stay in our Hotel. We 're glad to read you've enjoyed our staff We're sorry that you're not appreciated the room, do not hesitate to take a biggest room for another stay at the Castel Victoria! Best regards, Valérie Declercq, Directrice d'exploitation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel easy walking distance to all facilities
Stayed 1 night in Sep 2018
Response from V.Declercq on 26 Sept 2018
Dear Mrs, Dear Mr, Thanks to take the time to write about you stay in our Hotel. We 're glad to read you've enjoyed your location, We look forward to seeing you for a futur stay, V.Declercq, directrice d'exploitation

8/10 Good

becki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
The hotel was really lovely, staff were super helpful - We paid for a compact room which was very compact! exactly as advertised, very clean but we just wanted to dump our bags and head into the delightful town of LeTouquet which we loved. Will definately go back but would pay a bit more for a bigger room next time (very comfy bed though!)
Stayed 1 night in Jul 2018
Response from V.Declercq on 26 Sept 2018
Dear Mr and Mrs Thanks to take the time to write about you're stay at the Castel Victoria. We're glad that you had a good stay due to the location,the staff and the beautiful city Le Touquet Paris Plage. Best regards, V.Declercq, Directrice d'exploitation.

6/10 Okay

Caroline, York

Disliked: Room comfort
disappointing
Although this place has had good reviews I just can’t join in. The cosy room is just too cosy - an I am English so used to small hotel rooms. Barely enough room to get round the bed We were there during hot weather and it was just oppressive. There is no air con and no fridge. No in room drinks at all. Worse still,I had showered in the morning and didn’t notice until we were going to bed that evening that the towel had not been replaced. This meant no evening shower as I needed save the remaining one for the morning, and I was being economic as there were two of us. This in an ambient temperature of about 30 degrees c.
Stayed 2 nights in Jul 2018
Response from V.Declercq on 26 Sept 2018
Dear Mrs, Thanks to have choosen the Castel Victoria for your stay in Le Touquet. We're glad that you've appreciated the town and our staff. You've booked the smallest room (12m2), that was written on the description on Expedia.com. Indeed we dont'have air con but we can give you a fane. Regards, V.Declercq, Directrice d'exploitation

8/10 Good

Michelle, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Very pleasant 5 minutes walk to the main shopping street. 5 minutes to the beach. Very clean hotel. Rooms quite small but had a balcony. Would not want to stay more than a few nights. Would definately stay again due to location. Breakfast expensive.
Stayed 1 night in Nov 2017

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

debbie and martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Perfect weekend away.lovely little hotel,well worth the upgrade to a balcony.very friendly and helpful staff.the garden area was also very nice.location was perfect for the beautiful beach and restaurants and bars.
Stayed 2 nights in Aug 2017

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Weekend Getaway- tres chic !!
Le touquet is a great place to visit and stay theres lots of bars and very good restaurants, in particular Le Petit Charlotte fish restaurant but as it's popular you have to make a reservation, the beach is beautiful and a good place to walk along, watch kite surfing or just chill with a drink and lunch at one of get beach bars
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Dangerous!!!!
Don't go there its dangerous. The night staff locked the door out to patio at 10 pm. If the event of a fire your expected to climb out of the window. I asked the staff to unlock the door and was refused.. The evening staff told us when we got back from a night out that coffee was not available until 8 am the next morning and we should be quite as we walked up the stairs.... When I questioned the facilities I said that maybe we should check out and the lady said yes you should check out! We are both early risers and there is nothing available until 8 am. we left the hotel early and would not recommend this hotel to anyone.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mark , Doncaster UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value & great staff
The staff were very friendly and helpful will defiantly book the hotel again

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
brief, but comfortable with a funky cool vibe.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Richard, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon
We booked at very short notice not having decided where to go prior. On confirmation of the booking from Expedia, we also received a second e-mail from the hotel direct with information about parking and a map showing how to navigate around the town. The welcome (Clemence) was great, pleasant and informative above and beyond the norm: we were informed about places to eat and things to do in and around the town. This was also the same for all the other people we encountered who worked in the hotel. The room we had booked was fine but a little small. We were shown to another room which was a better size. Both rooms were well laid out and clean. The communal areas were homely and quirky. There was a large sun terrace available (with drink service) which we did not use staying in the bar on the ground floor. The hotel was quiet which suited us very well but I can imagine that it gets busy in high season.

8/10 Good

Julian, London

Liked: Cleanliness, staff & service, property conditions & facilities
As it said....
as it says, as it said on the hotel site and most other rooms. Simple room, very small. Shows and toilet almost in the room and not very private, but if you are only in there to sleep its fine. Public areas and general style etc are quite nice. We went off peak season November and parked outside the hotel on a 4€ dialy meter charge. We arrived at 2, room from 4 but they let us in, very pleasant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, shame about the room size
Hotel clean and modern in decor. Continental breakfast plentiful and varied with home made fresh fruit salad as well as fresh fruit, yogurts and cooked meats etc. Cooked breakfast available at extra cost but not necessary. Staff friendly and very helpful - my glasses, which I left in the hotel were returned to me by post. Only down side was the room size (hence only four stars overall) - we knew we'd booked one of the small rooms and, although space was well utilised, we didn't realise quite how small the room would be. After two nights we felt very cluttered. Would recommend for short stay or if you don't mind about room size,but, for longer stay, would try a larger room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel excellent location
Nice hotel, but we had a 'cosy' room which had a strange arrangement with the sink in the bedroom and a curtain to pull round it for privacy.

8/10 Good

Oly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds, good location, tiny rooms
Good location, close to the beach and the town centre. Hotel lobby is well decorated and looks promising. Don't be fooled. Rooms are clean but tiny. We had to move to junior suit as couldn't have two people standing simultaneously in the first room. I had to say that beds were comfortable and linen was good quality which is a good sign for any hotel. Everything including service was great .

8/10 Good

Robert S, Cambridge England

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to the beach
Friendly helpful staff. Breakfast a pleasant occasion.Room a little small with en-suite but o.k. for one night. Lovely rooftop sun terrace.

8/10 Good

Susan, stoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
A good position for the centre good staff friendly and helpful we stayed in cosy room which are small everywhere was very clean.

10/10 Excellent

rosie, Hitchin, Herts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Excellent. Only one night but could not fault it. We stayed on a 'cosy room' which was extremely comfortable, well equipped and clean. I think it might have been a bit compact for more than a couple of nights but we are very messy!!

10/10 Excellent

Mrs.H.Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good apart of bedsidelamps
Very nice clean hotel with nice happy service.We enjoyed our stay very much.

8/10 Good

Simon, Westerham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Touquet Weekend Stay
Room was very small, bordering on too small, but now understand that it is classed as cosy and it certainly was! For the price we paid, we would have expected tea/coffee facilities in the room but this was really the only missing factor to an otherwise great place to stay.

10/10 Excellent

Alison Allenby, Suffolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The hotel was well positioned for beach and shops, the comfy room was a little on the small side and the ensuite was actually part of the bedroom but it was adequate for a two night stay. Maybe we will opt for a larger room next time. Staff were very friendly and efficient and the breakfast was very good.

8/10 Good

Cromwell, Billericay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a short break
We had a charm room and this was perfect for a long weekend. The hotel has only been open 2 years and has a nice fresh decor. The bar is good and our room was decorated to a high standard. The bed was very comfy. Staff were excellent. Recommended.

10/10 Excellent

Lily, Guildford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
My only criticism is that it was hot in the room at night and we could not open the French doors (as we were on the ground floor) due to security issues.

8/10 Good

Bert, Surrey, UK

Liked: Cleanliness
clean hotel near to beach and town
The staff were very helpful initially and allowed us to park our motorcycle in their small gravel yard. Breakfast was typical continental (which my wife cannot eat as she is allergic to wheat and gluten) there was no alternative for her apart from fruit or yoghurt which at 12 euros is a lot. It would have been nice to have had tea/coffee making facilities in the room as well.

10/10 Excellent

Angel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Beautiful location , room a bit small but otherwise good

8/10 Good

Steve, Deal, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
Enjoyed our 2 nights at this hotel. Very comfortable and would stay there again. Parking had to be paid for but cheap, very easy, and right outside. Staff were helpful in recommending restaurants etc.

10/10 Excellent

Ian, Le Touquet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very helpful
Staff were extremely helpful with our questions, great location, had a very quiet nights sleep! would use again.

8/10 Good

Lindade, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely, very friendly hotel situated in town within easy access of shops, restaurants and the beach.

8/10 Good

choprulez, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Rooms
Great location, friendly staff. Unless you are a smoker, don't book a terrace during winter, no point being outside. Also, if you are on the lower ground floor, you will hear the noise from guests above.

8/10 Good

ecosseontour, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, centrally located hotel.
We booked a Cosy Room with balcony but we're upgraded to a larger room because of a problem with the original room. This upgraded room was very pleasant, though not large, having double aspect windows and access to a small terrace. Unfortunately, the room was situated on the ground floor adjacent to the bar/breakfast area and beside the main access route to all other areas of the hotel. This meant it was a little noisy. However, other guests were generally considerate so the noise did not disturb us too much. More disappointing was the limitations of the bar licence. No cognac or malts for our planned nightcap! Unfortunately the hotel cannot sell alcohol over 18% due to the terms of its licence. But overall, a good stay and the hotel staff in particular are extremely helpful.

10/10 Excellent

UK traveller, West Country UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking
Very happy, all we expected and more from a Hotel in this price range

8/10 Good

Ben & Yvonne, Ascot, Windsor and Maidenhead SL5, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good find in Le Touquet
Small bedroom but more than adequare for a night stopover nice fittings and a very comfortable bed. Very professional and attentive staff with suggestions of where to eat etc. Ideal for first timers to Le Touquet We have no hesitation in recommending this hotel.

10/10 Excellent

Marion, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it!
Having taken note of other reviewers' comments, we duly booked a Cosy room for two nights and were perfectly happy with the room. The Cosy rooms are, as others have noted, just that - cosy. But, they are ingeniously designed and, as long as you and your room-mate are very comfortable with each other, there really isn't a problem. If you are a bit sensitive about your bathroom habits, then perhaps book one of the bigger rooms. The rest of the hotel is stylish and elegant and, best of all, just a couple of minutes' walk from Le Touquet's lovely beach. The staff in the hotel could not have been more helpful. They all spoke very good English, happily recommended restaurants, and were anxious to make sure our car was parked and a ticket purchased for its parking. We parked our car in the street next to the hotel for three days for about £10: seems a bargain to me. We loved Le Touquet, and would happily stay at Hotel Victoria again.

10/10 Excellent

Béatrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil et disponibilité super sympa, billard et baby-foot à disposition pour prolonger la soirée
Stayed 1 night in Mar 2024

8/10 Good

Patrick

Stayed 1 night in Oct 2023

4/10 Poor

Manon

Disliked: Cleanliness
Stayed 1 night in Sep 2023

6/10 Okay

Ludovic

Travelled with partner
Liked: Cleanliness
Hôtel très bien situé bonne literie,le petit déjeuner est top il manque rien et une salle très agréable. chambre juste derrière le bar beaucoup de passages. équipement spartiate manque climatisation et état de la salle d eau a revoir (abattant toilette et joint de carrelage )
Stayed 1 night in Aug 2023

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Fabrice

Stayed 1 night in May 2023