Search Hotels Near Park Road Park, Charlotte

"The stay was nice and the staff was nice. The only problem is that nobody is staying in contact with me about my property that was left. I reached out on multiple occasions, told them my dates and the item that was left. I haven't had any upates on if it was located and how I go about trying to retrieve my jacket."

"The 1st room we were given was filthy, couch was covered with stains, bed skirt corner stained/wet (appeared to be where a dog relieved itself) blanket in a separate corner of the bed was stained and the toilet seat and bowl were visibly dirty. We were given another room immediately, the second was also dirty though not to the same extent. Before bed we opened the balcony door for fresh air air were overcome with the smell of marijuana which lingered long after closing the door. We checked our the follow day. The desk clerk apologized for the experience said that they were making moves to improve the hotel, new furniture has been ordered, and they were going to enforce the "no smoking" policy. Asked that we consider staying another time in 4-6 months. Also advised that since I had prepaid with a 3rd party a manager would need to handle the reimbursement. One of 3 managers was supposed to call and never did. I left similar information on their surveys. I attempted to obtain a refund from Expedia's website the day we checked out and noted that since it was beyond the window I would have to speak with the hotel. "

"clean room"

"The air unit in the room worked well but we were in a room on the 4th floor and the air unit/closet is right in the room. It was loud. You can hear every time it came on and turned off. For a light sleeper I did not sleep well with it doing that. Also the bed's were suppose to be Queen beds. Ours was not, They were full size beds but felt like twin so beware of the bed size. The room was clean. The paint was a little sloppy but it was a nice room. The house keeping seemed to be good. I only stayed one night so I did not get to experience any of the amenities so I can not tell you about that. I would stay again but I will need a bigger bed."

"the staff were amazing special call out to Mary and Jasmine"

"Great check in. "

"Clean room, quiet and peaceful, wonderful restaurant staff to top it off!"

"Nice location"

"Nice, great location. Friendly staff and will go again. Room what I expected."