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"Staff were all exceptional breakfast was amazing. Would highly recommend this hotel if staying in Porto"

"All persons we had contact were wonderful, helpful, and friendly. The hotel is very modern and well laid out. Breakfast was okay and a bit pricy. The hotel was situated in a great area in Porto with many sites within walking distance. The entrance to the metro is 25 meters from the door. Parking is an issue, though the hotel helped me secure a spot one day later. "

"Comfortable room in a well placed hotel in a lovely city "

"Air conditioning was not working at times, "

"I truly don't understand why this hotel has a lot of good reviews. It is definitely overrated from my point of view. First of all, tray charge is €8.50 for room service no matter what you order. The room service guy we called didn't tell us about the tray charge and charged us directly when serving food. He also delivered to the wrong room and we ended up waiting 1 hour for a french fries! The tray charge isn't shown in the digital menu (from QR code) either until you go to the final page. I called the front desk and the lady promised a refund but they got communication issue and this whole refund thing was forgotten when checking out until I told them again... Also, you need to pay to access the swimming pool, €15 for 3 hrs or €20 for 2 days. Or if you are Hilton member, it is €10 for 3 hrs or €15 for 2 days. The fee is extremely non-transparent that it isn't displayed in any of the Expedia, hotel.com or agoda travel agency websites so I definitely didn't know I need to pay to go swimming in a five-star hotel when I book it! The fee table is also nowhere to be seen unless you email them directly to ask. The pool and sauna area are generally clean but the corridor is quite dark and one of the saunas is completely dark with no light at all, which is kinda weird."

"This is our first time visiting Porto with my family. I got 2 rooms superior king bed with the river view. I can’t believe how gorgeous the hotel and our rooms are. I was blown away by the staff and location. We went to our daily walk by the river( it extends all the way with restaurants along the way ). Its just magical. You need to stay here to actually experience what im saying. The breakfast buffet is superb. I will definitely be back on this hotel on our next visit. "

"Nice new hotel, close to transportation and near is a shopping mall"

"Great location and great ambience! Never had to use a taxi during my stay. The breakfast was good and i really liked having the punch bag."

"Our room was clean upon arrival and all staff were very professional and freindly. The hotel is in a great location and close to Bolhao Market, Sao Bento Railway Station and Dom Luis I Bridge to name a few locations. We also had a three course meal at dinner, which was 10/10. "