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Fantastic staff and service. Got an upgrade to a junior suite with a balcony which was a nice surprise. Staff can cater to any random wish (such as firmer pillows). Concierge knows their stuff - great recommendations for restaurants.
Had an event at the hotel so decided to stay over. Comfortable clean room
fantastic rooms - the best ever in London service excellent and stff very friendly
Two bedroom apartment - Great location and plenty of space but needs an interior update. Shockingly did not have air conditioning!
Having spent most of the month of May travelling across three continents I wanted a hotel with a "home away from home" feel and my usual spots were fully booked. I chose the Grosvenor House suites and it ticked all the boxes particularly in respect of the excellent guest service, value for money, ...
Great location and renovated rooms and floors are great. We visited for 6 nights in the junior family suite which was spacious for us. We used the sofa and a rollaway bed for our kids and king bed for us and it was perfect. Ask for a renovated room off of Hyde park! Also JW steakhouse was our go ...
Friendly receptionsit , Fast check in, cozy room with comfy bed , nice partial hyde park view, i liked the location, easy in and out , excellent spa (massage) and facility, i loved my stay and definitely i will be back 👌
A stay at this hotel is an experience worth having. Great service and great location for tourists (near all major sights). The staff were extremely attentive and courteous. The hotel itself is also very nice, if a little quaint and showing some age. Windows in my room would not seal tightly, which ...
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