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Hotel staff was very accommodating! Excellent Service! One downfall: King bed was uncomfortable...you can feel the crease where two twin mattresses was placed together to create a king size bed. It was really bad on my back!
Having spent most of the month of May travelling across three continents I wanted a hotel with a "home away from home" feel and my usual spots were fully booked. I chose the Grosvenor House suites and it ticked all the boxes particularly in respect of the excellent guest service, value for money, ...
Great staff that were very helpful and wanted to make our stay memorable. My suggestions would be to increase the number of towels in the room, face cloths and hand towels not replaced after the first day just two bath towels for two people. We could easier ask for them but they should be replaced. ...
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