Two Bedroom Residence | Premium bedding, individually decorated, iron/ironing board, free WiFi

Reviews of Main & SKY

4.5 out of 5
Main & SKY
201 Heber Avenue at Main Street, Park City, UT

Reviews

8.2

Very good

Rating 10 - Excellent. 161 out of 320 reviews" "
Rating 8 - Good. 79 out of 320 reviews" "
Rating 6 - Okay. 37 out of 320 reviews" "
Rating 4 - Poor. 24 out of 320 reviews" "
Rating 2 - Terrible. 19 out of 320 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for a ski trip with the family. Easy to walk to Town lift.
Stayed 3 nights in Apr 2024
Response from Main & Sky Park City, Utah on 11 Apr 2024
Thank you for being our guest at the Main & Sky Park City, Utah. We are happy to know that you were impressed with our hardworking associates and well-equipped accommodations and that our location was perfect for your skiing trip. We value your business and hope to welcome you back soon.

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on Main Street. Easy access and convenient.
Stayed 5 nights in Mar 2024
Response from Main & Sky Park City, Utah on 16 Mar 2024
Thank you for your review of the Main & Sky, Park City Utah! It was our pleasure to have you as our guest and we're so happy to hear that our location was convenient for your stay. We look forward to welcoming you back.

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a wonderful property
Stayed 2 nights in Mar 2024
Response from Main & Sky Park City, Utah on 16 Mar 2024
Thank you very much, Joe! We're pleased you enjoyed your time spent at the Main & Sky, Park City, Utah. Please come back and stay with us again when you visit the area.

10/10 Excellent

kevin, Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Central to Main Street and ski lift.
Stayed 3 nights in Feb 2024
Response from Main & Sky Park City, Utah on 9 Mar 2024
Thank you, Kevin! We could not be happier to hear about your great stay with us and that you liked our location. It was a pleasure having you stay with us and we hope to see you return again to the Main & Sky, Park City, Utah in the future!

8/10 Good

Chris

Stayed 5 nights in Jan 2024
Response from Main & Sky Park City, Utah on 30 Jan 2024
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to another great stay at the Main & Sky, Park City, Utah.

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Stayed in a deluxe 2BR and the rooms were huge. The unit was very clean, bed was super comfortable and the fireplace in the main room was so cozy. Only downside was the water pressure in the showers and the dim lights in the bathrooms. Overall - a lovely stay close to everything!
Stayed 2 nights in Jan 2024
Response from Main & Sky Park City, Utah on 26 Jan 2024
Heather, we appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations overall! Thank you for choosing the Main & Sky, and we look forward to your next visit with us.

8/10 Good

Douglas

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great location
Great location. They are ready to do a needed renovation. Great staff.
Stayed 3 nights in Jan 2024
Response from Main & Sky Park City, Utah on 14 Jan 2024
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to another great stay at the Main & Sky Park City Utah!

10/10 Excellent

Kimberly

Stayed 4 nights in Jan 2024
Response from Main & Sky Park City, Utah on 9 Jan 2024
We are delighted you were satisfied with our service and accommodations! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 block from the town lift. Close to restaurants. And the rooms were huge
Stayed 3 nights in Mar 2023
Response from Main & Sky Park City, Utah on 27 Mar 2023
Thank you for mentioning our location. Being centrally located in Park City, Main & SKY is in the city center. Park City Mountain Resort and Deer Valley Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Main Street. Alpine Coaster and Red Pine Adventures are also worth visiting. We hope to see you again soon!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023
Response from Main & Sky Park City, Utah on 21 Mar 2023
We are fresh and friendly.....and it shows. Thank you for noticing, Thomas. We'd love to welcome you back to Park City, Utah in the future.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great locale!!!! So close to everything. Only drawback was dated/broken equipment in workout room. Really enjoyed our time there!
Stayed 3 nights in Mar 2023
Response from Main & Sky Park City, Utah on 21 Mar 2023
We loved having you as our guest, Mark. We hope to welcome you back again soon.

10/10 Excellent

Karin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at Main & sky was very convenient ., walking distance everywhere in town, the place was clean and the property manager service was outstanding , very nice people and helpful .. highly recommended
Stayed 3 nights in Mar 2023
Response from Main & Sky Park City, Utah on 10 Mar 2023
Thank you for your review of our hotel. I'm happy that you enjoyed your time spent at Main & Sky. We will always use our guest's responses to improve any area of service. Many thanks again and hope to see you again!

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and conveniently located near the Town Lift (about 2 or 3 blocks to walk) and restaurants. Our unit had 2 bedrooms, and a mini kitchen so we could make breakfast and be off to the slopes. There was a coffee shop nearby (Atticus) and at night we would walk to the restaurants on Main St. We utilized the underground parking garage for an extra $40 per night. We stored our skis/poles in the lobby as they had a container - I also noticed lockers in the garage level. The hot tub on the balcony was nice as was the standing tub in the master bath. The only complaint I had was that the living room was a little dark at night - we are avid readers. Overall, we had a great time!
Stayed 3 nights in Feb 2023
Response from Main & Sky Park City, Utah on 4 Mar 2023
Thank you very much for sharing your experience with the travel community. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great property and perfect location to Main Street and the bus station.The hotel is clean and the staff is friendly and helpful.
Stayed 2 nights in Feb 2023
Response from Main & Sky Park City, Utah on 27 Feb 2023
Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you return to us! Please let us know about your future experiences.

8/10 Good

steve

Travelled with group
Liked: Cleanliness
Property meet expectations, close by to everything, clean roooms, friendly staff- however - was just okay overAll. Poo was not well maintained, front desk didnt know much about the area , no help with the luggage…
Stayed 3 nights in Feb 2023
Response from Main & Sky Park City, Utah on 24 Feb 2023
I am very pleased that you were very pleased with your stay! Thank you for your review and your concerns have been noted by the General Manager. We hope to see you again soon.

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for lift access and right off Main Street with lots of restaurants and bars. Staff were really friendly and willing to help in anyway.
Stayed 3 nights in Feb 2023
Response from Main & Sky Park City, Utah on 18 Feb 2023
Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you return to us! Please let us know about your future experiences.

8/10 Good

stacie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love staying at Main and Sky. Great location. Friendly staff. Terrific rooms!
Stayed 3 nights in Feb 2023
Response from Main & Sky Park City, Utah on 18 Feb 2023
Thank you for the wonderful review and for taking the time to share your feedback with us!  Our priority is customer service and we are ecstatic that we met that mark! Your kindness makes our job a pleasure.

10/10 Excellent

John, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at Main and SKY. I would definetly come back. some of the reviews spoke of the staff not being that great, i have to disagree there. I had an issue closing the door to the terrace and called the front desk. they said they would send someone quickly... the gentleman arrived in less than 5 minutes and quickly fixed the door (my fault it would not close). The only thing this place needs to make it perfect is a continental breakfast. With that said, great coffee in the room if you like drip. There are a ton of spots close to the property. Main Street was a pleasant surprise and really makes this property special.
Response from Main & Sky Park City, Utah on 20 Jan 2023
Thank you for your great review. At Main & Sky Park City, Utah, we work hard to offer high-quality service to every guest. We made sure to share this feedback with our maintenance team to give him the recognition that they deserve. He was delighted to hear your feedback. Thank you, again, John and we hope to see you again soon.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fidel and the staff could not have been more attentive and accommodating. While the property is certainly not the most luxurious, the service, cleanliness and convenience outweigh the no-frills vibe.
Response from Main & Sky Park City, Utah on 12 Jan 2023
We want you o be 100% satisfied and knowing that we met our goal has made our day! Thanks so much, Richard and all of us at Main & Sky hope to welcome you back again in the near future.

8/10 Good

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent. Right around the corner from main without being right on the street. For skiers, the town lift is a nothing walk. The town station with convenient busses to the other mountains is a 2 minute walk. If you dine in town, most places are a 1-3 minute walk. The bathrooms in the rooms are large, clean and nice. Beds very comfortable. We were there just before the holiday, so the hotel was pleasantly quiet. The personal hot tub a nice touch, plus they do not require toxic chlorine levels typically encountered in the shared tubs. One negative, maybe just for our room, was no windows in the kitchen/living space, which made it dark even with lights. But there are large windows in the bedrooms.
Response from Main & Sky Park City, Utah on 23 Dec 2022
Thanks so much for evaluating your stay at the Main & Sky Park City Utah. We really appreciate your recommendations and hope to see you return again.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Pawanjit

Travelled with family
Liked: Cleanliness, staff & service
Deluxe room is like an apartment
The staff was friendly. The space was like an apartment with 2 separate rooms. The second room had 2 beds and our kids were happy to have their own. The style and décor is from 2008 with dark earth tones and the lighting in the bathrooms was too dim for my preference. It had a kitchenette. This was great for eating restaurant leftovers the next morning. I felt like the mattresses were old and have become compressed in the middle making them: not terrible, but not good either. The most annoying thing about our stay was that the water pressure in the showers were pathetic. I could barely get the soap off. Impossible for someone to wash their hair. Overall, its a great space in a great location in the middle of Park City. The place needs some updating. Especially in the bathrooms.
Stayed 3 nights in Nov 2022
Response from Main & Sky Park City, Utah on 30 Nov 2022
We are looking into your concerns, Pawanjit. And if necessary we will be addressing the issues you mention. If you have further information and you would like to share it, don't hesitate to reach out to us. Thank you.

6/10 Okay

Monica

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Family vacation
The location is great right on Main Street, front desk person very nice and friendly but other than him we didn’t see any other person working in the building. Had to ask twice to have our room cleaned up. And no good shades in windows so there is not much chance to sleep in.
Stayed 3 nights in Oct 2022
Response from Main & Sky Park City Utah on 11 Oct 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Paul

Stayed 3 nights in Oct 2022
Response from Main & Sky Park City Utah on 13 Oct 2022
Thank you for your feedback, please rest assured the poor customer service issue has been addressed. I hope you will give us another chance to do better next time.

8/10 Good

William

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very good location.
Stayed 3 nights in Oct 2022
Response from Main & Sky Park City Utah on 8 Oct 2022
We appreciate the time you took to share your experience, William. And we could not be happier that our location worked out well for you. We look forward to another opportunity to welcome you back the next time you visit the Park City area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
The stay was amazing! We loved our room and we were right off of main street so we could walk to all of our destinations.
Stayed 2 nights in Sep 2022
Response from Fidel on 26 Sept 2022
Thank you for the wonderful review of your recent stay stay with us! We're happy to hear that our guest rooms could meet your needs and enjoyed your stay with us.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, excellent location, nice spacious clean rooms and the Aveda spa is fantastic!
Stayed 4 nights in Aug 2022
Response from Main & Sky Park City Utah on 31 Aug 2022
Nancy, it's a pleasure to read your review of Main & Sky Park City, Utah. We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

10/10 Excellent

Troy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Main & Sky Park City Utah on 22 Aug 2022
I am so happy that you had a great stay with us, Troy. You are our first priority! Thank you for the great review and we look forward to seeing you again.

10/10 Excellent

Ross, Mount Pearl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My 4th time staying there. LOVE the place. However: Not enough light in bathrooms for shaving. Asked to have blown bulbs replaced but it was not done. Deck/Hot tub area was very dirty and run down. Rusty railings and very dirty deck floor.
Stayed 3 nights in Aug 2022
Response from Main & Sky Park City Utah on 17 Aug 2022
We are delighted to hear that you value the efforts we have put toward creating an environment where everyone will enjoy their time spent with us. It was a pleasure having your company and we look forward to welcoming you back again soon!

10/10 Excellent

THEODORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Main & Sky Park City Utah on 5 Jul 2022
Thank you for staying with us recently. Our staff genuinely cares about providing an enjoyable stay to all of our guests. We look forward to having the pleasure of welcoming you back again the next time you are in our area.

4/10 Poor

Gregory

Travelled with group
Liked: Staff & service, property conditions & facilities
The room was very dark! Two bathrooms with terrible lighting in each. Women could not apply make up in one bath, and the light was barley good enough for men to shave in the other. The room air freshener smelled like bug spray. Weird sink shape forced the users to bend way over to wash face, brush teeth, etc. Usually resulting in wet clothing when finished. The carpet was dirty. Our white socks looked black on the bottom after walking on the carpet. A lot of the electrical sockets did not work. Could only charge phone on particular sockets. Each morning we had to order coffee from the front desk, and there was only maid service when requested. I know COVID-19 caused a change in how rooms are cleaned by staff, but at a minimum there should be daily linen service and coffee restocked.
Stayed 6 nights in Jun 2022
Response from Main & Sky Park City Utah on 16 Jun 2022
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.  We are committed to providing great customer service and we hope to have an opportunity to leave you with a better impression.

6/10 Okay

Samantha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in May 2022
Response from Main & Sky Park City Utah on 25 May 2022
Thank you for staying with us recently. Please accept our apologies for not providing you with the perfect stay you deserve. Feedback such as yours is very valuable as it helps us to improve our services and facilities so that we can provide the best experience to all our guests. We hope to have another chance to serve you again for a much better experience.

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but a few things need work
The hotel is in a great location which is a blessing and a curse. It’s at the base of main st. So an easy walk anywhere but it’s also direct across from a nightclub… so Saturday night was loud until 2am. The room was nice - very spacious. Water pressure was bad though so it took me awhile to wash my hair. Also - there are no blackout shades so if you need darkness to sleep - Bring a mask and ear plugs. Also: I was bummed to not get a hot tub room but after seeing where those were located - glad we didn’t splurge. The hot tubs aren’t very private and one even overlooks the entrance to the parking garage! Overall our stay was nice.
Stayed 2 nights in May 2022
Response from Main & Sky Park City Utah on 17 May 2022
Pleasing our guests is our top priority, so we are glad you left with such good memories of your trip overall, Alexis. Your business is valued, and we hope to welcome you back soon!

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous room and in the middle of town.
Stayed 2 nights in Apr 2022
Response from Main & Sky Park City Utah on 2 May 2022
Thank you for taking the time to tell us about your experience. Customer experience and satisfaction are our priorities. Thank you for choosing Main & Sky, Park City, Utah, and we look forward to your next visit to us.

8/10 Good

Gloria, Newport Coast

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and plenty of space!
Stayed 2 nights in Apr 2022
Response from Main & Sky Park City Utah on 26 Apr 2022
We could not be happier to hear that our location worked out well for you! We look forward to welcoming you back to Park City!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Our stay at Main and Sky was just OK. We were literally the only people staying in the hotel. The hotel was being painted and not as advertised. The restaurant advertised was closed and nit even part of the hotel, the spa was closed except for the weekend. The way the hotel was portrayed was not how it actually was, this was mainly due to the fact ski season just ended and Park City was quiet but that should be clearly stated so you dont arrive expecting the accomodations on the website only to find out most of them arent avaliable. This would be a good place to stay during ski season but not off season. They just need to explain that the hotel is basically closed for business, while still being open for business.
Stayed 3 nights in Apr 2022
Response from Main & Sky Park City Utah on 6 May 2022
Thank you for sharing your feedback. We have a lot of guests who do stay with us when it is not ski season. We're sorry we could not meet your expectations and we have shared your concerns with management. Thank you for your business and we hope to welcome you back again.

6/10 Okay

Christopher

Travelled with partner
Disliked: Cleanliness, amenities
The location for Main and Sky is absolutely perfect, you can't be in a better spot in Park City. Walkable in ski boots to the Town Lift and with places to drop off rented skis just a couple blocks away from the Town Lift, bunches of restaurants and bars and shops all within walking distance. The hotel is pretty bare bones, the staff was nice but not much there. Definitely recommend picking up water and breakfast food, the rooms do have a fridge so we did cereal for breakfast every morning which started the day off fine for us. Our only issue was with the hot tub. We both ended up with a rash after using the hot tub which was obviously very upsetting/disappointing. I realize the high price is for the location of the property but making sure the hot tubs are clean should be a priority, otherwise it should not be offered as a perk of the hotel.
Stayed 4 nights in Mar 2022
Response from Main & Sky Park City Utah on 22 Mar 2022
Christopher, we clean our hot tubs thoroughly after every guest. We are not sure where you got your rash and we have no record of you complaining to us during your stay. If you have further concerns or comments and you would like to discuss them we would be more than happy to hear from you.

10/10 Excellent

UNCHITTHA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice location!!!
Stayed 2 nights in Mar 2022
Response from Main & Sky Park City Utah on 13 Mar 2022
Thank you for staying with us recently. Our staff genuinely cares about providing an enjoyable stay to all of our guests. We look forward to having the pleasure of welcoming you back again the next time you are in our area

10/10 Excellent

Philip

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great space Great amenities Ideal location Friendly clean and accessible
Stayed 4 nights in Mar 2022
Response from Main & Sky Park City Utah on 12 Mar 2022
Thank you for being our guest. We are happy to know that you were impressed with our well-equipped accommodations. We value your business and hope to welcome you back soon.

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful and friendly staff!
Stayed 3 nights in Feb 2022
Response from Main & Sky Park City Utah on 17 Feb 2022
Thanks for the great review! The team at Main & Sky Park City is thrilled you’re so happy with your time spent with us. We look forward to another great stay in Park City Utah.

8/10 Good

Kathleen, Palo Alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Feb 2022
Response from Main & Sky Park City Utah on 15 Feb 2022
We're so glad you enjoyed Park City, Kathleen and we hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022
Response from Main & Sky Park City, Utah on 18 Feb 2023
Thank you for the wonderful review and for taking the time to share your feedback with us!  Our priority is customer service and we are ecstatic that we met that mark! Your kindness makes our job a pleasure.

6/10 Okay

David E.

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in Feb 2022
Response from Main & Sky Park City, Utah on 18 Feb 2023
Thank you for being our valued guest. David! It was a pleasure hosting you and we'd love to have another opportunity to welcome you back again!

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
Great location, great and very friendly staff. The hotel definitely needs remodeling but in general we were happy staying there!
Stayed 3 nights in Jan 2022
Response from Main & Sky Park City Utah on 10 Feb 2022
We are delighted you had a good time and we hope you will visit our hotel the next time your travels bring you back to Park City, Utah.

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. I was really nervous based on all the reviews I'd read, but our stay was fantastic. The first thing to note is that this is not a full service hotel so make sure you level set your expectations. I read other reviews where people were upset that their anniversary or something wasn't recognized - this isn't that kind of place. The upside is that there are all the benefits of a condo unit and a front desk with staff to assist. The rooms were clean and spacious. The bathroom was huge and there was more then enough space for all our ski gear. The lobby is cute, welcoming and warm. The pool/jacuzzi was a great added benefit. By far the best part of this hotel was the location. You can easily walk in ski boots to the town lift and be on the mountain within 5 minutes of leaving the hotel. All of main street is so accessible you can put your name in for a table at a restaurant and go back to hang out in your room until they call you. It couldn't have been more convenient, especially on a busy weekend. I would highly recommend this hotel to anyone on a ski trip who doesn't want to deal with having a car, parking at the mountain or dealing with ubers at night. It's a great option.
Stayed 4 nights in Feb 2022
Response from Main & Sky Park City Utah on 9 Feb 2022
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Customer experience and satisfaction are our priorities! Thank you again for recommending us and we look forward to welcoming you back again.

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too hot
The heating/air for the unit did not operate according to the temperature set on thermostat. Unit was incredibly hot throughout the night and no matter what temperature we put thermostat on it didn’t seem to matter it still came on and off throughout the night with temperature getting high as 75 degrees even though we set thermostat at 65 degrees. Super uncomfortable every night.
Stayed 4 nights in Jan 2022
Response from Main & Sky Park City Utah on 4 Feb 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Segalit

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2022
Response from Main & Sky Park City, Utah on 18 Feb 2023
Thank you for the wonderful review and for taking the time to share your feedback with us!  Our priority is customer service and we are ecstatic that we met that mark! Your kindness makes our job a pleasure.

8/10 Good

Gloria, Newport Coast

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Front desk staff was friendly. No housekeeping or room service.
Stayed 3 nights in Jan 2022
Response from Main & Sky Park City Utah on 16 Jan 2022
We are delighted that you chose to stay with us. We appreciate you taking time out of your busy day to recognize our efforts. Our team strives to deliver excellent service, so learning that we have succeeded brightens our day and builds morale. Thanks again for being our guest, and we hope to see you again soon!

8/10 Good

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location. No view means no view! Not a lot of light in the rooms, so it was hard to see…not too many amenities, but the location was great.
Stayed 6 nights in Jan 2022
Response from Main & Sky Park City Utah on 10 Jan 2022
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations overall! Thank you for choosing us, and we look forward to your next visit with us.

6/10 Okay

Monika

Travelled with partner
Disliked: Staff & service, amenities
Great location, spacious rooms; VERY expensive for what you get, almost non-existent service or amenities
Stayed 2 nights in Dec 2021
Response from Main & Sky Park City Utah on 25 Dec 2021
Thank you for including our hotel in your travel plans. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.