Ratings based on 265 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from london

Poor hotel, poor staff service, hotel is run down

Posted 12-Jul-2017
The staff are rude, the hotel is in need of modernising there is damp and decay everywhere , the restaurant is a walk way for access to the bedrooms , beach and everywhere so very unhygienic plagued by birds and flys, the corridors are always filled with cleaning carts just left there all day and rubbish bags. Room 103 has a view of a hedge and has hundreds of crabs crawling on the patio and outside the room . This hotel is classed as four star because it has a tv, shower and ac in all rooms but it is so delapidated it's a two star at best. There are much nicer hotels in Barbados for the same money. Do not stay here!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Jun-2017
Amazing trip. Staff upgraded our room to ocean view when they found out we were honeymooning. Everyone was very friendly and there was a great balance of relaxation and activities at the resort
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jun-2017
wonderful lovely staff everyone was pleasant kind courteous and helpful
4 out of 5
Recommended
for Everyone
by A verified traveller from Brooklyn, NY

Nice, open space hotel, beautiful view beach

Posted 13-Jun-2017
Pros: Personalized greeting card for us, food tray in our room, the staff I loved!!!
Cons: Front door blockage to prevent bugs from coming in the room.
Location: Nice restaurants, shops and places to see nearby.
My experience at Turtle Hotel was nice, the staff was very friendly, I loved the open space when you walked in the lobby, we had a great view of the pool and the beach from our room and the rooms were spacious and comfy. The only complaint I can say is there were a few small alive bugs (roaches) in our hotel room. I noticed the front door has a huge space underneath to allow or many critters and bugs to enter. That is probably the only complaint I have for Turtle Beach resort.
5 out of 5
Recommended
for Everyone
by A verified traveller from Rockaway Park, NY

Simply Excellent

Posted 27-May-2017
Pros: I can't say enough about the staff and all the employees. These ladies and gentlemen were professional, courteous, polite, helpful, and engaging.
Cons: Simply put...NOTHING!
Location: I like the fact Turtle Beach is walking distance to the night life and clubs in St. Lawrence Gap. It's also walking distance to public transportation.
My family and I stayed at Turtle Beach for the second time and it was simply a wonderful experience. The entire staff were courteous, polite, and extremely helpful at all times. The room was spacious, comfortable, and cleaned daily. There was very tasty and plentiful verity for breakfast. Lunch was available thought-out the afternoon. Dinner offered a choice of restaurants. I believe one requiring a reservation the staff was more than willing to book for you. There was a deli that offered a verity of sandwiches, coffee, and pastries. There was an ice cream parlor my son couldn't stay out of all day. Turtle Beach even had an activity room of games and video games and other actives to keep the children busy and safe with staff supervision. There was access to an internet café with early and late hours of availability. Wi-Fi through-out the hotel. And, an office to assist in booking any activity on the island. Captain Sam and his staff assisted in providing beach chairs and towels. There was non motorized water sports and the jet skiing which was more than affordable. Hotel staff also served drinks while I enjoyed relaxing on the beach. This was my second time vacationing at Turtle Beach and my family and I will stay at no other hotel and resort. Turtle Beach is simply the best. You receive the most and the best for you money. t
4 out of 5
Recommended
for Everyone
by A verified traveller from Maryland

Nice hotel on the beach

Posted 06-May-2017
Captain Sam is in charge of water sports felt safe with him. Entire water staff friendly and helpful. Nice evening entertainment. Food okay and hotel within walking distance of local establishments. Hermo greet you at the door great man with wonderful smile. Looking forward to coming back.
4 out of 5
Recommended
for Everyone
by A verified traveller from FL

The hotel was nice and the staff were great.

Posted 02-May-2017
It was a wonderful experience. I enjoyed the entertainment. However, I must say that the music was great during dinner, but I would've liked to have more dance music after dinner. Also, there were a few staff members dancing with the guests adding more staff to get the guests to dance would be even better. Adding more reggae and west Indian music is a plus.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ma

Beautiful hotel on the Beach

Posted 08-Apr-2017
The staff is absolutely wonderful!! Evening entertainment very nice , there is lots of great food. Our room was wonderful. Would absolutely return..
4 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, Canada

Nice beach, great staff

Posted 19-Mar-2017
The hotel has a great location and very friendly staff. Great beach, good restaurants and bars. Very laid back and relaxing.
3 out of 5
by A verified traveller

Posted 06-Mar-2017 on Hotels
Extremely friendly staff and a decent hotel. For the price paid/shown, I expected the property to be in better condition.