Holidays to Paris

No issues very nice clean room and professional staff.

The toilet in our room would not flush properly. After sending someone up with a plunger, and then a snake (there was no clog, it did not work properly when we arrived), they changed our room. All of this took more than an hour to resolve. Once we finallly had a new room, there were no luggage racks. So, after packing up our room, we had to carry all of our belongings to the new room. It was now well after 9 pm. We had our 6 year old grandson with us, and after all of this activity, it was very difficult to get him calmed down and asleep. The hotel did not offer an apology, a refund on our room cost, or even a discount! Terrible Customer Service! If not for this issue, I would have given the hotel 5 stars. It was very clean, nicely decorated, the linens were OK, the breakfast was hot and delicious, and is within walking distance to all the fun things to do in Inner Harbor.

Great breakfast and evening reception

General manager was exceptional upon the Expedia rep involvement

We had several apartments for a week long stay for my Dad’s funeral at the National Cemetery. Perfect setup for several families to get together in large or small groups in each other’s apartments. Will be coming back. D.C. COVID mandates were a bit of a downer, but we enjoyed our stay.

I really enjoyed my stay. We was in town for the Ravens Steelers game. The morning of the game the hotel’s breakfast was so nice and fresh and had a great layout of choices. Cookies and hot chocolate was provided in the lobby for your convenience. Even had a snack table for the kiddos! Room was nice and clean, bathroom is beautiful! Pool wasn’t working, wish I had known before we packed bathing suits. Only complaint is that the door leading to the parking garage does not lock and anyone on the street can come in at anytime in the night or morning. Found that to be a safety hazard. Other than that I will definitely be booking again in the future!