Great hotel - looked fabulous. The staff were friendly and helpful. We chose the family room with the 2 queen beds instead of the bunk beds and it was surprisingly big - my son loved his big bed! Only downside was the plumbing in the bathroom - the toilet flush needed fixing almost every time we used it, but we figured it out - no big deal.
We had bed and breakfast - breakfast had a great choice of foods. On our first night we went for the buffet in the restaurant - we weren't overly impressed with the choice - especially for the kids, but what was there was nice. However one night we had a meal at the bar and it was delicious!
The shuttle was regular and not too busy. We didn't get a chance to use the pool, but it did look nice.
All in all a great holiday!