Asked on 2 days for an iron as there is none in the room. No iron came on either occasion. No directory in the room so you can call reception. Everything's in French so difficult if English.
Comment from Hotel Management
08-May-2017 by George, Hotel Management
Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. Also, thank you for your suggestions, we are always looking for improving our services.
I am really sorry for the dificultys that you faced with English language and regarding the room directory all the information, free newspapers and also games you can find them on our mobile concierge at vienna.house
We are glad that in general you enjoyed your stay and hope to see you again very soon.
George Rosu, Resident Manager and Dream Castle team