Ratings based on 815 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Preston, Lancashire

Lovely hotel, good location

Posted 17-Aug-2015
Pros: Views, cleanliness, staff, and the location is fab just on the edge of the busy bits
Cons: Different start time for cleaning staff or different arrangement for the door to this room
Location: Montmartre and the Moulin Rouge
The hotel is at the end of it's refurbishment so the bedrooms, bathrooms and communal spaces are all newly refreshed and has been done beautifully with lovely fittings. The Terrass Bar has fab views over Paris. The staff are lovely and couldn't do enough for you. I would certainly return and recommend. The only negative point (just to balance the review) is that our room was next to the service room and the cleaning staff start early so sometimes we were woken by the door. May be better if they could prop the door open between 6.30 am and 8.00 am so that the door didn't bang as often.
Comment from Hotel Management
20-Aug-2015 by General Manager, Hotel Management
Thank you so much for your feedback! That was such a pleasure to welcome you in our hotel, and I'm thrilled you appreciated the new look of it. We want our guests to have the real parisian experience and feel like real artists in Montmartre, so I do hope you had the best time during your stay. Your kind words about the staff truly go straight to our heart, and we definitely were honored to welcome you in our beautiful city. I sincerely apologize for the inconvenience with the service room though. Please know that I will see what I can do to fix that issue as soon as possible. Our goal is for everyone to feel as comfortable as they can possibly be, so once again thank you for telling us about that problem. We're so happy to read you would recommend our hotel. We would most definitely be thrilled to welcome you again for your next stay in Paris! Sincerely - Romain Binet, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from new york, ny

Posted 28-Jul-2015
Stayed here two years ago for our honeymoon and again for our 2 year anniversary. Loved it then, and especially love it now with the new renovations. Perfect location in Monmartre, great room, lovely staff, fantastic view from the rooftop. Also free very good wifi! Would definitely stay again.
Comment from Hotel Management
18-Aug-2015 by General Manager, Hotel Management
Congratulations on your 2 year anniversary! You couldn't have chosen a more romantic location to celebrate, and I'm so honored you let us welcome you in Paris. Your nice words about our staff make me very happy, and I truly hope they made your experience special. Please know that we would be thrilled to welcome you again. Maybe for your five-year anniversary, who knows! Until then, I wish you all the happiness in the world. Sincerely - Romain Binet, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from 서울

호텔 앞에서 80번 버스를 타고 st-Lasare역으로 가면 어디든 금방 갈 수 있어요

Posted 06-Jul-2015
Pros: 리모델링 후라 모든 제품이 새것이고 직원들이 매우 친절한 것
Cons: 호텔 내에 커피포트가 없어서 아쉬웠습니다.
Location: 도보 10분 내에 물랑루즈 거리가 도보 15분 내에 몽마르뜨 언덕이 있습니다.
파리의 호텔들이 대개 오래되었는데 테라스호텔은 막 리모델링을 해서 매우 깨끗해요. 그리고 무엇보다도 직원들에게 길을 묻거나 택시를 요청할 때 매우 친절해서 정말 기분 좋게 묶다 왔습니다. 호텔이 몽마르뜨 언덕 주변이라서 기념품 등을 구입할 때 짜투리 시간을 활용해서 몽마르뜨 주변에서 구입해도 편해요. 기념품이 가장 싼 곳이거든요!
Comment from Hotel Management
28-Jul-2015 by General Manager, Hotel Management
Thank you a zillion times for your wonderful message! I'm so happy to read you had a great time in Montmartre! You picked the right hotel to make amazing memories. Our staff is very dedicated to their work, and we always do our very best to make sure our guests leave Paris with a smile on their face. It was a pleasure to welcome you, and we hope we will have this opportunity again! Sincerely - Romain Binet
3 out of 5
Recommended
for Couples
by GABRIELA from Guatemala

Bueno

Posted 03-Nov-2014 on Hotels
Lo mejor del hotel fue el personal que nos atendió, las sugerencias y la atención excelente. El hotel lo van a remodelar porque sus condiciones estan muy deterioradas. Esta lejos de los monumentos historicos mas reconocidos pero cerca el Sagrado Corazon y el Moulin Rouge.
5 out of 5
Recommended
for Everyone
by A verified traveller from Santiago de Compostela

Hotel bien situado en un entorno muy bonito.

Posted 03-Nov-2014
Elegimos este hotel por su situación y el precio de la habitación muy ajustado para ser un cuatro estrellas. Nos gusto mucho la decoración y el personal muy agradable. En recepción hablan español y sino, con un ingles básico es suficiente.
Comment from Hotel Management
28-Jul-2015 by General Manager, Hotel Management
Hello, Thank you for picking the Terrass'' Hotel for your stay! It's wonderful news. Our staff can only be nice when we receive such wonderful guests as you. It's always amazing to receive people from all around the world. We hope you had a safe trip back home! Sincerely - Romain Binet, General Manager
4 out of 5
Recommended
for Business Travellers
by Thibault from London

Nice view of the eiffel tower

Posted 02-Nov-2014 on Hotels
The best is the view.
Comment from Hotel Management
28-Jul-2015 by General Manager, Hotel Management
Hello Thibault, You're right! The view is definitely one of a kind. We hope you had a safe trip back to London. Sincerely - Romain Binet, General Manager
4 out of 5
Recommended
for Couples
by David from Aruba

Good hotel, needs parking

Posted 02-Nov-2014 on Hotels
Good hotel, nice rooms and in a good sector (once you cross the bridge with a cementary thereunder!). My only remark is that they should have their own parking for guest with cars. We had to park our car for two days at the public parking, which was a walk from the hotel.
Comment from Hotel Management
28-Jul-2015 by General Manager, Hotel Management
Hello David, Thank you for your message! It's true we don't have a parking, but the reception is always there to guide our guests so they can find another alternative. We are very happy you enjoyed your stay in Paris. The location is great for those who wish to visit our beautiful capital! If you ever come back to Paris, don't hesitate to choose our hotel again! Sincerely - Romain Binet - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Leicester

Good location, very good staff

Posted 01-Nov-2014
Pros: Location and staff
Cons: Decor and space
Location: Close to Sacre Couer, Moulin Rouge and the Metro. Great location to explore the city.
The hotel was generally lovely, was in a great location with friendly and helpfull staff. We were staying in a standard room. The room itself was fine, the decor was a little tired and the ensuite bathroom was very small. The breakfast buffet was good. I would definitely stay here again and would recommend it to friends.
Comment from Hotel Management
28-Jul-2015 by General Manager, Hotel Management
Thank you so much! It makes me so happy whenever our guests leave such nice messages. It's true that the location is quite wonderful. Fortunately you had time to make great memories. I hope you will come back again. It would be amazing to welcome you for your next stay! Sincerely- Romain Binet, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Wangenbourg

Rien à redire

Posted 31-Oct-2014
Pros: Tout, la décoration moderne de la chambre, l'ambiance, le service
Cons: je ne vois pas
Location: l'un des meilleurs quartiers de Paris, qui ne connait pas Montmartre ?
Un des meilleurs hôtels que j'ai eu le bonheur de fréquenter, vraiment rien à redire
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice Hotel Great Location but needs improvement

Posted 27-Oct-2014
Pros: The Location
Cons: The Showers, TV options should be more global, I assume most guests are international so perhaps more global channels. Linen needs to be renewed.
Location: Great location near Sacre Coer, lots of Cafe's and Restaurants nearby
My 2nd stay at this hotel and disspointed that they have not fixed the issues with the shower, it has no water protection an leakes all over the bathroom floor. Since this is a known issue by the hotel I was disspointed that they did not mention this when we checked in and possibly advised how to manage the leaking. The towels and pillows are also a bit withered and aged. The hotel breakfast could benefit from a little more choice, being that this is Paris I expected better quality pastries and cheese options. The staff were friendly and efficient and accomodated a late checkout. This hotel has great potential but needs to pay attention to very obvious flaws.