Ratings based on 209 Verified Reviews

2.7 out of 5
48% of guests recommend
2.9 Room cleanliness
2.7 Service & staff
2.5 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from N

I'll never book for this hotel

Posted 25-May-2017
I didn't even sleep there is not a place ill wish to go back totally rubbish
2 out of 5
by A verified traveller

Horrible Service

Posted 05-Mar-2017 on Hotels
While this hotel was overall clean and nicely kept, the issue we had was with the staff. There was absolutely no instruction on how to check in, which normally wouldn't be an issue except for the fact that this hotel has no front desk or main entrance, and we almost could not figure out how to make it to our room. The check in is at a restaurant beneath the hotel, which is very clearly the number one priority of the owners. We had several issues with the staff, who continuously brushed us off to perform restaurant-related duties. On several occasions, the Wifi broke, which was the only means by which we had to communicate with our families. Telling the staff this, they simply shrugged and said that there was nothing they could do about it. We were treated quite rudely and with complete indifference. Furthermore, one of the reasons we had initially booked the hotel was due to the fact that it had listed that the staff was multilingual, which would have been very beneficial in terms of getting around and figuring out what we should do during our time in Paris. However, this staff was in no way multilingual - they only spoke French and made no effort to understand us in anyway. I would not recommend staying here - it was very frustrating and made the stay much more stressful than it should have been.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bradford,UK

Nice hotel near accessible to Metro

Posted 13-Feb-2017
Pros: kitchenette and microwave,everyday house keeping.
Cons: i think u can improve by giving 24hrs reception service to the costumers.
Location: its just 0.7 miles walk from pampiduo center as well as 3 to 5 mnts metro ride to the famous Louvre museum and surrounding places.
we stayed here for 3nights,really liked the triple room with kitchenette and microwave as my kid doesn't eat outside food,we cooked some lite food here.even tough the room is not big enough but my overall experience is satisfactory as this is three minutes walk from the metro station.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel that was very close to the metro

Posted 31-Dec-2016
Was a very nice place to stay in paris, had nearby facilities and a restaurant downstairs. Wasn't very close to the Strasbourg St Denis metro station and was overall a very nice stay
3 out of 5
by A verified traveller

Nice Room, Questionable Staff

Posted 10-Nov-2016 on Hotels
The room was comfortable and convenient. We had two single beds for two single girls, a bathroom with hot water all the time and a kitchenette with fridge and stovetop. I didn't appreciate the housekeeping coming into our locked room while we were still in it. They did not knock! The hotel was hard to find because there was no sign distinguishing it. We eventually found that reception is inside a restaurant just beneath the hotel. We also had to wait over an hour to check in. We arrived at 12:00pm, which is the official check-in time, but were not checked-in until 1:00pm.
2 out of 5
by A verified traveller

No internet, as they claim! No elevators

Posted 18-Oct-2016 on Hotels
The room was alright but limited space. They provided only old chipped dishes. No cabinets to put anything away. They don't come to clean your room or provide toilet paper, and the internet they provide is to slow, and it disconnects every few minutes. No elevators. You have to carry your own luggage up to the third floor. No one to help you do anything. No hotel lobby or desk, they only have a corner inside the restaurant. No clear signage for Résidence, very hard to find!!!!
2 out of 5
by A verified traveller from Seattle, WA

Good location, awkward accommodations.

Posted 04-Oct-2016 on Orbitz
Went into a restaurant looking for this hotel, and the cashier said he was the hotel. Awkward. The wifi didn't work most of the time, there was no shower curtain, and the bed was mighty uncomfortable. However- the location was convenient, we found a great restaurant nearby, and the price was right.
Comment from Hotel Management
09-Oct-2016 by Said, Hotel Management
Bonjour désolé de voir votre appréciation mais avis différent de divers client sache que nos Lits sont en très bonne état les salles de bain sont équipe de rideaux et le wifi est en état de marche sauf bien sûr des heures de pointe cela est fort possible qu'il puisse avoir des pertes Sachez que nous fessons le maximum Pour satisfaire nos client et désolé De ce mécontentement Mr Said
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Great Hotel For A Girls Holiday

Posted 11-Sep-2016
Pros: The staff and location
Location: Location is fantastic, so much do to and the Metro is so close!
Me and two friends recently stayed here for a girls city break and had a fabulous stay! We wanted to do Paris on a budget as we all go to Uni and found this hotel and had a great time! The staff are lovely and friendly and if you have any problems they are happy to help. The location is amazing and we felt very safe as the security is great! I will definitely be recommending this hotel to friends and family and will hopefully come back in the future! Thank you so much!
Comment from Hotel Management
16-Oct-2016 by Said , Hotel Management
Bonjour merci
3 out of 5
by chang shui

This traveller left a rating score only Posted 27-Jun-2016 on Hotels
1 out of 5
by A verified traveller

We were turned away without any explanation

Posted 20-Jun-2016
Pros: don't know
Cons: everything
Location: don't know
They acted disgusted and turned us away without any explanation. We were forced to pay 450 dollars for a room to keep from staying in the street. Never will go back. Don't waste your time.