Ratings based on 2,492 Verified Reviews

4.0 out of 5
83% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel.

Posted 12-Jan-2017
Only stayed one night before checking into a disney hotel but found staff to be lovely and very helpful, the hotel clean and comfortable and food very nice. Would definitely stay again.
4out of 5
Recommended
for Everyone
by A verified traveller

Really nice hotel, rooms very clean but rude staff

Posted 08-Jan-2017
Had a lovely stay, very clean and great facilities. But found staff to be very rude and slow and the food very expensive and not great, although, breakfast was good.
Comment from Hotel Management
09-Jan-2017 by Virginie Thevenet, Interim Hotel Manager , Hotel Management
Dear Traveller, I would like to thank you for your feedback. I am very happy that you had a lovely stay with us. On behalf of all our staff, I want to apologize for the terrible service you experienced. Please, be sure that this does not reflect at all the quality of service that we always want to provide to our guests. Therefore, I am very surprised and sorry for this terrible behavior. I hope that we will have the chance to welcome you again very soon. Virginie Thevenet, Interim Hotel Manager
3out of 5
by A verified traveller from Bendigo, Australia

Nice & close to the Disney parks

Posted 07-Jan-2017
Pros: Pool area was lovely
Cons: would have been nice to have a little shop where you could buy snacks etc, even the drinks prices were extremely high with no other options.
Location: Free Shuttle to the Disney parks, but pay for other shuttle to local shopping centre.
Room service was very expensive once the service fee was added on top of the bill.nice large rooms & comfortable. Recently had operation on my stomach and can only eat a very small amount and was refused a half size meal or a child's meal. Didn't make up our room until 7pm, there was a spill on a doona rather than changing it put a pillow on top of it. Quite isolated so only have the restaurant within the hotel,
5out of 5
Recommended
for Everyone
by A verified traveller from Luxemburg

Immer wieder

Posted 27-Dec-2016
Bin schon 2x da gewesen, alles wie immer perfekt, nah vom Park und nicht zu teuer mit sehr viel Freundlichkeit. Das Frühstück ist ein schönes Büffet und die Eier werden für jeden Kunden frisch nach Wahl gemacht, würde es immer weiter empfehlen
Comment from Hotel Management
28-Dec-2016 by Virginie Thevenet, Interim Hotel Manager, Hotel Management
Dear Sandrine, Thank you very much for your review and for your loyalty ! I am very happy that you had a lovely time and that you enjoyed our buffet breakfast ! I hope we will have the chance and pleasure to welcome you again soon. Virginie Thevenet, Interim Hotel Manager
2out of 5
by A verified traveller

not as good as it was

Posted 27-Dec-2016
Pros: Staff are friendly, pool OK
Cons: tired rooms, poor amenities
Having stayed here previoulsy we thought that we'd base ourselves here for a trip to Disneyland and also Paris. Unfortunately the standards have slipped considerably since we last stayed 2 1/2 years previously.
Comment from Hotel Management
28-Dec-2016 by Virginie Thevenet, Interim Hotel Manager, Hotel Management
Dear Traveller, I would like to thank you for sharing with us this feedback and for your loyalty. I am very happy to read that you found our staff very friendly and that you enjoyed our wellness center. We are currently working on a renovation project and I am deeply sorry that our amenities and services did not reach your expectations as it did in 2014. I hope we will have the opportunity and pleasure to welcome you again very soon. Virginie Thevenet, Interim Hotel Manager
5out of 5
Recommended
for Everyone
by A verified traveller from KT

Amazing hotel

Posted 24-Dec-2016
Was an amazing little break away with my partner. We was right on top of Disneyland and transport so was able to travel into and around Paris for €32. Hotel staff were very helpful. Only down side was when we had room service our half empty plate was left outside overnight and we noticed this with a few other rooms. Other than that was perfect and will definatleu be returning.
Comment from Hotel Management
06-Jan-2017 by Virginie Thevenet, Interim Hotel Manager, Hotel Management
Dear kelcietaylor, I am very thankful for your kind review and those beautiful pictures you shared ! I am very happy that you had an amazing stay with us. I would like to deeply apologize for the problem of cleanliness you encountered regarding room service. I hope that we will have the chance to welcome you again very soon ! Virginie Thevenet, Interim Hotel Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, great location

Posted 23-Dec-2016
Always a pleasant place to stay when visiting the Disneyland Resort. Nicely placed in between the Disney golf course, away from the big crowds but nicely located next to the main Disneyland road to easily hop onto the Disney parking lot. Nice staff helps you through the way in the hotel. A pleasure to be staying in one of the more classy hotels surrounding the Disney resort.
Comment from Hotel Management
26-Dec-2016 by Virginie Thevenet, Interim Hotel Manager, Hotel Management
Dear Traveller, Thank you very much for your kind review ! I am very happy to read that you had a pleasant and lovely stay with us. I am glad that you enjoyed our green and calm area. I hope we will have the chance to welcome you again very soon ! Virginie Thevenet, Interim Hotel Manager
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Dec-2016
Nous avons passé une nuit dans cet Hôtel qui a besoin d'être rénové, la chambre est un peu vétuste et du coup pas Nickel, la télévision est beaucoup trop petite.les murs des couloirs sont tachés par endroit, des plateaux jonchent sur le sol au petit matin qui n'ont pas été ramassé En effet en prenant à dîner en chambre le room service ne vient pas débarrasser et demande de deposer le plateau devant la porte. En allant déjeuner le lendemain matin il y avait bon nombre de plateaux ça faisait tres négligé personne n'était venu ramasser les plateaux Nous avons commandé à dîner en chambre et nous avons constatés que Le Room service n'est pas au point et le personnel y est peu agréable. Impossible d'ajouter sur notre note ce que nous avons commandé il nous a été demandé de payer sur le champ ce qui a posé problème car le terminal carte bleue ne fonctionnait pas il a presque fa Le Service au bar est beaucoup trop long meme Si le serveur est agréable. La carte du bar est trop variée c'est dommage. Point positif navette jusqu'à Disney qui ne dessert qu'un seul hôtel donc pas surchargé. Le petit déjeuner en Buffet est tres copieux avec beaucoup de choix sauf pour les confitures ou l'on y trouve que deux variétés ce qui est somme toute dommage car elle est à la base du petit déjeuner Nous n'avons testés ni la piscine ni le spa donc je ne peux pas laisser d'avis Je conseillerai tout de meme cet hôtel le rapport qualité prix correct par contre à déconseiller aux personnes pointilleuse
Comment from Hotel Management
26-Dec-2016 by Virginie Thevenet, Interim Hotel Manager, Hotel Management
Cher voyageur, Je tiens tout d'abord à vous remercier d'avoir pris le temps de partager avec nous ce retour sur votre récent séjour au Radisson Blu at Disneyland Paris. Nous sommes actuellement en train de travailler avec notre propriétaire sur un plan de rénovation de l'hôtel. Je suis donc sincèrement désolée pour la gêne que cela a pu occasionner. Je tiens par ailleurs à revenir sur le room-service déplorable dont vous avez été témoin et que vous avez souligné dans votre retour. Je tiens à présenter toutes mes excuses, au nom de l'ensemble de nos équipes, pour ce service qui n'a été à la hauteur de nos standards, et qui ne reflète en rien la qualiét de service que nous souhaitons offrir à nos hôtes. Je suis ravie que vous ayez apprécié notre buffet petit-déjeuner. Je ferai part de votre remarque concernant les confitures à notre Chef. J'espère que nous aurons la chance de vous accueillir de nouveau très bientôt. Virginie Thevenet, Interim Hotel Manager
4out of 5
Recommended
for Everyone
by A verified traveller from d

Great hotel. Wonderful staff

Posted 22-Dec-2016
Love the hotel. Stayed twice in a couple of months. Gym could do with some tlc. Also, it's not very clear where to take the shuttle from. The parking spot has no signs. Generally a great hotel. Please stay here
Comment from Hotel Management
26-Dec-2016 by Virginie Thevenet, Interim Hotel Manager , Hotel Management
Dear Andrew, Thank you very much for your kind review and your loyalty ! I am very happy that you had a lovely stay with us. I am aware that it might be a bit confusing to find our shuttle as it is not in front of the train station with the other hotels shuttles but at the bus drop-off area in the parking lot, after the treadmills. I am very sorry for this inconvenience. I hope we will have the chance and pleasure to welcome you again very soon. Virginie Thevenet, Interim Hotel Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Brilliant Stay

Posted 19-Dec-2016
Excellent hotel and staff, we were able to get late check out which made us even more comfortable. Pool was excellent and the room size was huge, best room we have ever had at a hotel like this. Great location near Disneyland would thoroughly recommend
Comment from Hotel Management
19-Dec-2016 by Virginie Thevenet, Interim Hotel Manager, Hotel Management
Dear Elliot, It is such a great pleasure to read your kind review ! I am very happy that you had a brilliant stay with us ! I am glad that you could enjoy our wellness center and the comfort of our rooms ! I hope we will have the chance to welcome you again very soon. Virginie Thevenet, Interim Hotel Manager