Standard Room, 1 Double Bed | Individually furnished, desk, laptop workspace, blackout curtains

Reviews of Premiere Classe Roissy - Aéroport CDG - Le Mesnil Amelot

2 out of 5
Premiere Classe Roissy - Aéroport CDG - Le Mesnil Amelot
Rue du Stade Sauvanet, Le Mesnil-Amelot, Seine-et-Marne

Reviews

7.4

Good

Rating 10 - Excellent. 240 out of 1004 reviews" "
Rating 8 - Good. 405 out of 1004 reviews" "
Rating 6 - Okay. 194 out of 1004 reviews" "
Rating 4 - Poor. 98 out of 1004 reviews" "
Rating 2 - Terrible. 67 out of 1004 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rajesh, Campbell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Close to airport
Stayed 1 night in Apr 2024

2/10 Terrible

Ramjanantha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No soap room is too small than the picture
Stayed 1 night in Apr 2024

8/10 Good

itseng

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
There is a very rude and arrogant gentlemean at the restaurant. Besides the one ecounter with him eveyone was pleasant and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Egidijus

Stayed 1 night in Mar 2024

8/10 Good

MUDAR

Business traveller
Liked: Cleanliness, staff & service
Great place to stay for one night. If you are transiting in Paris, so this place is a good choice. Clean room, but small and lacks some features like iron, phone, mini refrigerator, coffeemaker.
Stayed 1 night in Feb 2024

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a night before our flight, this was perfect for this purpose. Highly recommend. Clean, spacious, and perfectly served its purpose.
Stayed 1 night in Feb 2024

8/10 Good

Gilberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got there after hours around 12pm for a single night stay in order to catch our morning departing flight. Showed up to a sign directing us to hotel next door since the counter at ours was closed for the night. We were issued a wheelchair accessible room (not requested), which made it awkward when showering as the whole bathroom floor got wet. The room seemed a bit run down, but can’t complain too much because of the price. It was a decent stay for its purpose.
Stayed 1 night in Feb 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet property away from the row of hotels on the west and south-side of the airport. Rooms are clean and quiet. Interesting and unique restaurants within walking distance. Great place if you have a rental car to return before your flight because you can enter CDG from the east side and avoid the insane traffic enter from the west. Easy and quick access. My new place to stay when I fly out of CDG.
Stayed 1 night in Jan 2024

6/10 Okay

Soufiane

Disliked: Cleanliness, staff & service
service was poor as the person behind the counter was overwhelmed and distracted starting with giving ambiguous about the whereabouts of the actual room!
Stayed 1 night in Jan 2024

2/10 Terrible

Jamal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad,bad, bad and bad
The late check-in had to be done at the next door hotel. They should let us know before. The room was cold and the service poor. The bed was unconfortable. I won’t recommand this hotel to anyone.
Stayed 1 night in Dec 2023
Response from Jennifer on 7 Jan 2024
Dear customer, It is with pleasure that we discover the rating you have given us. We would like to thank you very much for the time you took to write this comment that we share with the entire team.The First class Le mesnil Amelot team

6/10 Okay

Gerald

Liked: Cleanliness, property conditions & facilities
Needs signage on front door to go to Campanile to register if arriving late.
Stayed 1 night in Nov 2023
Response from Jennifer on 7 Jan 2024
Dear customer, It is with pleasure that we discover the rating you have given us. We would like to thank you very much for the time you took to write this comment that we share with the entire team.The First class Le mesnil Amelot team

6/10 Okay

Ashley

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Will not stay again, but a medium place to stay
It was ok. The room was clean, but the walls in the shower hadn’t been cleaned in a while.
Stayed 1 night in Nov 2023

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Basic hotel near the airport. The beds were quite comfortable but the bathroom was not in the best condition. Fine for one night.
Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth, Oxnard

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Jennifer on 7 Jan 2024
Cher client, Nous vous remercions d'avoir pris le temps de nous partager votre avis, soyez assuré que vos suggestions seront partagées avec la société en charge de l'entretien de nos chambres à des fins d'amélioration. Au plaisir de vous revoir. L'équipe du Premiere classe Le mesnil Amelot

6/10 Okay

Eric

Travelled with partner
Minimally minimal. When asked about AC, we were told AC is seasonal alrhough it was hot in the room
Stayed 1 night in Oct 2023

10/10 Excellent

Selina

Stayed 1 night in Oct 2023

10/10 Excellent

Michele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Wayne

Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Definitely a budget hotel
Definitely a BUDGET hotel. You get what you pay for. Small room, only 2 bath towels which didn't look particularly clean (definitely not bleached white), tv remote didn't work. Shuttle is an additional 7 euros per person one way and they only make one stop at terminal 2B so it's a long walk and airport train to get to terminals 1 & 3. Leave the hotel early so you have lots of time to get to your gate.
Stayed 1 night in Sep 2023

4/10 Poor

Kevin

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Dorm room feeling.
Stayed 1 night in Sep 2023

4/10 Poor

Prince

Liked: Staff & service
Disliked: Property conditions & facilities
The scent from the toilet smells in the rooms. It smells really bad. We asked the receptionist to change the room we were in. He said they were going to change our room the next day, but they didn't. Overall, I won't recommend the place to anyone.
Stayed 1 night in Aug 2023

2/10 Terrible

Awil A

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't see anything l like or unique about it The place is old and nothing is up-to-date there customer service is disaster i wouldn't recommend anyone to spend a second and more thing if you try to get uber it won't show up
Stayed 1 night in Aug 2023

8/10 Good

Nur

Disliked: Cleanliness, staff & service, property conditions & facilities
Communication problems
Stayed 1 night in Aug 2023

2/10 Terrible

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
When my wife and I finally got to the hotel there was a notice saying to check into their reception somewhere else.When we found that, the music coming from the restaurant was so loud we could hardly hear the receptionist. We had to go back because there was not enough towels no water cups and no soap! Only to be told that we have to use the soap dispenser after using the toilet.For the price they charge I thought it was very poor especially foam mattresses?
Stayed 1 night in Jun 2023
Response from jennifer on 20 Jul 2023
Dear customer, It is with pleasure that we discover the rating you have given us. We would like to thank you very much for the time you took to write this comment that we share with the entire team. L'équipe du Premiere classe Le mesnil Amelot

8/10 Good

Robin

Stayed 1 night in Jun 2023
Response from Jennifer on 21 Jun 2023
Dear customer, It is with pleasure that we discover the rating you have given us. We would like to thank you very much for the time you took to write this comment that we share with the entire team.The First class Le mesnil Amelot team

8/10 Good

Irene, brooklyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to the airport, that's why we booked it, but we ended up paying 40eu for the taxi. (Uber to the city center next day was 50eu) The town is very nice, we enjoyed taking a walk. When we arrived the reception was closed and we had to check in at another hotel, very close, but a bit confusing. The room was very clean, but very small, i guess, ok for the money. No coffee maker, fridge or hair dryer. Check out is at 11, but the cleaning staff started bothering us at 9:30. We checked out at 10:15, though we wanted to stay till 11.
Stayed 1 night in Jun 2023
Response from Jennifer on 21 Jun 2023
Dear customer, It is with pleasure that we discover the rating you have given us. We would like to thank you very much for the time you took to write this comment that we share with the entire team.The First class Le mesnil Amelot team

8/10 Good

Sam

Stayed 1 night in Jun 2023
Response from Jennifer on 20 Jul 2023
Dear customer, It is with pleasure that we discover the rating you have given us. We would like to thank you very much for the time you took to write this comment that we share with the entire team. L'équipe du Premiere classe Le mesnil Amelot

10/10 Excellent

Stuart

Stayed 1 night in Jun 2023
Response from Jennifer on 21 Jun 2023
Dear customer, It is with pleasure that we discover the rating you have given us. We would like to thank you very much for the time you took to write this comment that we share with the entire team.The First class Le mesnil Amelot team

2/10 Terrible

Musa

Disliked: Cleanliness, staff & service, property conditions & facilities
The beds are not comfortable. The linen seemed dusty.....the breakfast is poor....just consisting of bread and nothing else. Don't go there
Stayed 1 night in Jun 2023
Response from Jennifer on 21 Jun 2023
Dear customer, we apologize for this inconvenience. Thank you for letting us know, we are doing our best to fix the problem so that it does not happen again. Cordially.The First class Le mesnil Amelot team

8/10 Good

Ben

We had an overnight stay for our flight out the next morning. The hotel is very bare bones. There is no air conditioning, so we had to keep the window opened. Having the window opened, made for a very noisy night with the airplanes coming and going. The room was clean and for an overnight stay, it was okay.
Stayed 1 night in May 2023
Response from Jennifer on 21 Jun 2023
Dear customer, It is with pleasure that we discover the rating you have given us. We would like to thank you very much for the time you took to write this comment that we share with the entire team.The First class Le mesnil Amelot team

8/10 Good

Gary, Ottawa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there to be close to the Airport! The adjoining hotel has a bar and restaurant who serves nice meals. Basic breakfast ( Continental) available on site or use hotel next door which may have more choices ( fee ). If you have time walk to the little Hamlet behind to see a typical small French village. Older building and some restaurant choices. We stayed for one night to be close to the Airport ( CDG). So expect some plane noise. Basic but comfy rooms. Very clean. Noise from plane taking off during the day. We would stay again. Remember to always say “Bonjour” when first interacting with people in France.
Stayed 1 night in May 2023
Response from Jennifer on 21 Jun 2023
Dear customer, It is with pleasure that we discover the rating you have given us. We would like to thank you very much for the time you took to write this comment that we share with the entire team.The First class Le mesnil Amelot team

4/10 Poor

Suman Sourav

Stayed 1 night in May 2023
Response from Jennifer on 21 Jun 2023
Dear customer, we apologize for this inconvenience. Thank you for letting us know, we are doing our best to fix the problem so that it does not happen again. Cordially.The First class Le mesnil Amelot team

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023
Response from Jennifer on 21 Jun 2023
Dear customer, It is with pleasure that we discover the rating you have given us. We would like to thank you very much for the time you took to write this comment that we share with the entire team.The First class Le mesnil Amelot team

6/10 Okay

Kenneth

Travelled with partner
Liked: Cleanliness
The morning clerk was helpful, friendly, and competent on the 4th; however, on the 3rd the afternoon clerk - not so much!
Stayed 1 night in May 2023
Response from Jennifer on 21 Jun 2023
Dear customer, It is with pleasure that we discover the rating you have given us. We would like to thank you very much for the time you took to write this comment that we share with the entire team.The First class Le mesnil Amelot team

6/10 Okay

Petronella

Stayed 1 night in May 2023
Response from Jennifer on 21 Jun 2023
Dear customer, It is with pleasure that we discover the rating you have given us. We would like to thank you very much for the time you took to write this comment that we share with the entire team.The First class Le mesnil Amelot team

8/10 Good

Paul

Stayed 1 night in Apr 2023

2/10 Terrible

Darren

Stayed 1 night in Apr 2023

10/10 Excellent

Razep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from nathalie on 31 Mar 2023
Dear guest,We thank you so much for your kind messagehope we will welcome you a next time in our hotelHave a nice daythe front desk

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel that is close to the airport and is a good price. Is just the basics but it gets those right and that’s what counts
Stayed 1 night in Mar 2023
Response from yolande on 28 Mar 2023
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au Première Classe Mesnil-Amelot lors d'un prochain séjour

6/10 Okay

Howard

Stayed 1 night in Mar 2023
Response from Yolande on 16 Apr 2023
Bonjour,Merci d'avoir pris le temps de nous noter .Au plaisir de vous revoir au plus vite.Cordialement

6/10 Okay

belkacem

Business traveller
Liked: Cleanliness
Stayed 1 night in Mar 2023
Response from Yolande on 28 Mar 2023
Bonjour,Ce fut un réel plaisir de vous recevoir.Merci d’avoir pris le temps de nous faire part de votre ressenti suite à votre séjour dans notre établissement. Toutes vos remarques et suggestions sont les bienvenues pour nous aider à adapter nos services à vos besoins.Dans l’attente du plaisir de vous accueillir de nouveau.

10/10 Excellent

Arbind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a no frills quick stopover.
Stayed 1 night in Mar 2023
Response from Yolande on 13 Mar 2023
Good morning,We are delighted that you enjoyed your stay at the hotel.The satisfaction of our customers is our main concern and it is always a real pleasure to read remarks like yours.We look forward to welcoming you to Première Classe Mesnil-Amelot during your next stay.

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was lovely i will be back on september 2023
Stayed 3 nights in Mar 2023
Response from yolande on 9 Mar 2023
Good morning,We are delighted that you enjoyed your stay, look forward to welcoming you againCordially

2/10 Terrible

Gurkirat Singh

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t check in into the hotel but still charge full amount
Stayed 4 nights in Feb 2023
Response from Yolande on 6 Mar 2023
Good morning,I am sorry for the inconvenience, however you could contact customer service to cancel your reservation.Sincerely

6/10 Okay

Jose

Travelled with partner
Disliked: Amenities
It needs more maintenance floors was all dirty no shampoo at late check no service breakfast very poor services coffee machine broke. tables dirty toaster no power very poor customer service
Stayed 3 nights in Feb 2023
Response from yolande on 21 Feb 2023
Good afternoon,You were kind enough to submit your opinion and comments relating to your stay in first class Mesnil-Amelot. A big thank you, because your comments are precious to us, they are sources of perpetual improvement.You have not met during your stay the level of quality in accordance with your expectations, please excuse us. We will try in the future to satisfy you as best as possible by doing what is necessary to improve the different points you have highlighted in your opinion.See you soonCordially,

2/10 Terrible

Pradeep

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from yolande on 21 Feb 2023
Good morning,You were kind enough to submit your opinion and comments relating to your stay in first class Mesnil-Amelot. A big thank you, because your comments are precious to us, they are sources of perpetual improvement.You have not met during your stay the level of quality in accordance with your expectations, please excuse us. We will try in the future to satisfy you as best as possible by doing what is necessary to improve the different points you have highlighted in your opinion.See you soonCordially,

10/10 Excellent

boubekeur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The area is depressing
Stayed 1 night in Feb 2023
Response from Yolande on 21 Feb 2023
Good morning,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au Première Classe Mesnil-Amelot lors d'un prochain séjour

10/10 Excellent

Sofi

Stayed 1 night in Jan 2023
Response from Yolande on 6 Mar 2023
bONJOUR?Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au Première Classe Mesnil-Amelot lors d'un prochain séjour

6/10 Okay

Clifford

Travelled with partner
Staff should be more professional
Response from Yolande on 27 Dec 2022
Bonjour,You were kind enough to submit your opinion and comments relating to your stay at the Première Classe Mesnil-Amelot. A big thank you, because your comments are precious to us, they are a source of perpetual improvement.You did not experience during your stay the level of quality that meets your expectations, we apologize. We will try in the future to satisfy you as well as possible by doing what is necessary to improve the various points that you have underlined in your opinion.See you soonCordially,

6/10 Okay

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service
Clean bed and bathroom, that's pretty much all you get with this location. They supposedly have a roundtrip shuttle (one of the reasons we booked) but when we called they said they don't pick up from the airport and they only take you to the airport from 5:30AM–9:30AM. The main problem with this property is there is nothing around besides the restaurant at the hotel next door without having to take a bus to the airport and then grabbing either another bus or the (very expensive) train into Paris each way. It's not worth the hassle. This is a great spot to stay if you just need a place to sleep before/after a flight and don't plan on travelling out of the hotel.
Response from yolande on 4 Dec 2022
Dear Guest, Thank you for providing us with feedback regarding your stay. You did not experience during your stay the level of quality that meets your expectations, we apologize. We will try in the future to satisfy you as well as possible by doing what is necessary to improve the various points that you have underlined in your opinion. Hoping to count you among us soon. Cordially,