Property entrance

Reviews of Novotel Paris Charles de Gaulle Airport

4 out of 5
Novotel Paris Charles de Gaulle Airport
Route de l'Epinette, Roissypôle Gare RER, Tremblay-en-France, Seine-Saint-Denis

Reviews

8.4

Very good

Rating 10 - Excellent. 514 out of 1012 reviews" "
Rating 8 - Good. 311 out of 1012 reviews" "
Rating 6 - Okay. 96 out of 1012 reviews" "
Rating 4 - Poor. 46 out of 1012 reviews" "
Rating 2 - Terrible. 45 out of 1012 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tomasz

Business traveller
Clean, basic but convenient accommodation
Stayed 1 night in Mar 2024

10/10 Excellent

Becky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a night here before an early flight. The room was comfortable, clean, and quiet. Would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Charles-Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Mar 2024

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a hotel at charles de Gaulle it is an excellent option
Stayed 2 nights in Mar 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

4/10 Poor

Martine

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff ( one lady manager in particular) were very mot friendly and in manager was very rude to the customer and putting down other staff member of front of the customer. Very upsetting!
Stayed 1 night in Mar 2024

10/10 Excellent

Adam, Papillion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how convenient it was getting to the hotel after a long flight from the US. The staff is friendly and courteous.
Stayed 1 night in Mar 2024

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice hotel at convenient location
Stayed 1 night in Feb 2024

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from the airport. Good train to Paris.
Stayed 1 night in Feb 2024

10/10 Excellent

Joana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2024

10/10 Excellent

Anne-Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Feb 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Nov 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
very good for an airport hotel
Stayed 1 night in Jan 2024

8/10 Good

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Claude

Small rooms. Most of the USB outlets do not function. No creamer for the coffee in the room, even the front desk said that they could not provide it. We have to bring our own. I guess they like dark coffee.
Stayed 1 night in Jan 2024

10/10 Excellent

Nong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Kabeer

Stayed 1 night in Jan 2024

10/10 Excellent

Lim Wee Shing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently Good CDG Hotel
When I need to overnight at CDG, I always book this hotel. Good restaurant, good service, good bed.
Stayed 1 night in Dec 2023

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Dec 2023

10/10 Excellent

Vlad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel breakfast I ever had
Stayed 1 night in Dec 2023

8/10 Good

Jocelyn

Stayed 1 night in Dec 2023

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Arvind

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay before flying back home from charles de guille. Easy to find, quick check in, lovely hotel. Wished we had stayed longer
Stayed 1 night in Nov 2023

10/10 Excellent

Jack

Stayed 1 night in Dec 2023

10/10 Excellent

Marcin

Stayed 1 night in Dec 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the hotel one night before our trip home. Hotel was located inside the terminal so was super convenient for our early flight home. Hotel was clean and staff were great. Would stay here again! Also despite being right in the terminal, we couldn't hear any noise from the planes at all. Very impressive.
Stayed 1 night in Oct 2023

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
The directions to the hotel in the email confirmation were confusing when coming from Paris. But, the room is clean, modern and spacious.
Stayed 1 night in Dec 2023

2/10 Terrible

YOGESH

Stayed 1 night in Dec 2023

10/10 Excellent

Maya

Liked: Property conditions & facilities
Excellent
Escale
Stayed 1 night in Dec 2023

2/10 Terrible

Angela

Disliked: Property conditions & facilities
The rooms are stuffy and hot even in December. The windows do not open and the air con has been switched off centrally. Upon calling reception to ask for a fan at least was advised that it is cold in Paris!! Very uncomfortable night. The shower was run down with black mould. The location is good for the CDGVal but I would not recommend staying here at all.
Stayed 1 night in Dec 2023

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms were dark and gloomy. The restaurant was pitiful. Very poor service and poor food. The front desk service was bad
Stayed 1 night in Nov 2023

10/10 Excellent

Francois

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, quiet and clean for an airport hotel. Nice bar downstairs. Unfortunately 5 out of 6 USB plugs in the room are broken.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

YEE WA

Stayed 2 nights in Nov 2023

10/10 Excellent

Delphine

Stayed 1 night in Nov 2023

6/10 Okay

Eric

Business traveller
Liked: Staff & service
The staff are great but the hotel room can be noisy depending on which room you’re in.
Stayed 1 night in Nov 2023

10/10 Excellent

Bryan

Stayed 1 night in Nov 2023

10/10 Excellent

Raphael, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

stella, glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Nov 2023

10/10 Excellent

YUPING

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice just for one night around the airport, very good breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Harley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient to the CDG airport. Rooms are big, clean, modern and pleasant. Access to restaurants within the hotel is also conveniient.
Stayed 1 night in Nov 2023

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a hotel at the airport - this worked just great.
Stayed 1 night in Nov 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Bar and restaurant on site. Food was good & reasonable.
Stayed 1 night in Nov 2023

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Kai, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there on 10/26 -- super convenient location as it is right next to RER B station at Terminal 3. The room was spacious, clean and quiet.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023